Find Customer service team lead Jobs in Dublin, D

Customer Support Associate I
4G Clinical, LLC —DUBLIN 18, County Dublin
- Holidays
- Computer Science
- Customer service
- Windows
Quick apply
1d
Client Service Manager - CPM Ireland
CPM Ireland —Dublin, County Dublin
- €70,000–€85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Fuel card
Quick apply
Sales Assistant
The Fragrance Shop —Dundrum, County Dublin
- €9.91–€15.00 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
Quick apply
1d
Temporary Higher Executive Officer - Contact Centre Manager
Coimisiún na Meán —Dublin, County Dublin
- €60,029 a year
- Full-time
- Microsoft Office
- Leadership
- Communication skills
7d
Part Time Lounge Host - Aer Lingus Lounge Dublin Airport
BaxterStorey —Dublin, County Dublin
- €15.40 an hour
- Full-time
- Hospitality
- Customer service
- No degree
- Employee assistance program
- Life insurance
6d
Specialist, Customer Service & Inventory
Mark Anthony Brands International Unlimi —Dublin, County Dublin
- Hybrid work
- Customer service
- Leadership
Quick apply
Lounge Host - Aer Lingus Lounge Dublin Airport
BaxterStorey —Dublin, County Dublin
- €15.40 an hour
- Full-time
- Hospitality
- Customer service
- No degree
- Employee assistance program
- Life insurance
13d
Service Desk Lead
Applegreen Stores —Dublin, County Dublin
- Full-time
- Management
- Computer Science
- Customer service
Quick apply
9d
Inside Sales Representative - Mailchimp
MarketStar —Dublin, County Dublin
- €42,000–€50,000 a year
- Full-time
- Sales
- Presentation skills
- Communication skills
- Employee assistance program
Operations & Logistics Internship, Amazon Logistics
Amazon Ireland Support Services Limited - A94 —Dublin, County Dublin
- Full-time
- Engineering
- English
- Analysis skills
13d
Back office Sales Administrator
123ink.ie —Finglas, County Dublin
- €32,000 a year
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
7d
Internal Sales Person
Reliance —DUBLIN 12, County Dublin
- €38,000–€42,000 a year
- Full-time
- Sales
- Engineering
- ERP systems
Quick apply
Business Development Manager
Europa Worldwide Group —Dublin, County Dublin
- €46,000–€57,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Communication skills
Quick apply
9d
Part Time Supervisor, Tommy Hilfiger - Liffey Valley
Tommy Hilfiger —Dublin, County Dublin
- Part-time
- Maintenance
- Communication skills
- Retail sales
9d
Sales & Customer Operations Co-ordinator Role
SMC Group —DUBLIN 17, County Dublin
- €38,000–€43,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Business Development Representative
Western Hygiene Supplies Ltd. —Dublin, County Dublin
- €35,000–€40,000 a year
- Full-time
- Communication skills
Quick apply
External Sales Representative - Sandyford
Brooks Timber & Building Supplies Ltd —Dublin, County Dublin
- €40,000–€60,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Employee assistance program
Quick apply
7d
Evening Supervisor - Spar Coolmine
The Molloy Group —Dublin, County Dublin
- Weekend availability
- Customer service
- Supervising experience
- Leadership
Quick apply
Business Operations Project Intern (GBS) - 2026 Start (BS/MS)
TikTok —Dublin, County Dublin
- Microsoft Excel
- Sales
- Marketing
Business Development Representative – Dublin Based, Fully Remote
TeamFeePay —Dublin, County Dublin
- Full-time
- Remote
- CRM software
- Sales
- English
- Free parking
Quick apply
5d

I want to receive the latest job alerts for customer service team lead in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service team lead jobs near dublin, d

Business Development Representative jobs in Dublin, County Dublin

Customer Service Representative jobs in Dublin, County Dublin

Operations Intern jobs in Dublin, County Dublin

Host Hostess jobs in Dublin, County Dublin

Sales Assistant jobs in Dundrum, County Dublin

Sales Representative jobs in Dublin, County Dublin

Business Development Manager jobs in Dublin, County Dublin

Food Product Development jobs in County Dublin

Business Development Representative jobs in Straffan, County Kildare

Sport Business jobs in Dublin, County Dublin

Business Analyst jobs in County Cork

Bracetown Business Park Clonee, County Meath jobs in North Dublin, County Dublin

Fund Accounting Manager jobs in Dublin, County Dublin

Childcare Manager jobs in Dublin, County Dublin

Client Services Manager jobs in County Dublin

Client Services Manager jobs in Cork, County Cork

Production Manager jobs in Dublin, County Dublin

Client Services Manager jobs in Limerick, County Limerick

Customer Service Representative jobs in Remote

Customer Service Representative jobs in County Dublin

Customer Support Associate I

4G Clinical, LLC -
DUBLIN 18, County Dublin

Quick apply

Job details

1 day ago

Qualifications

Computer Science
Customer service
Windows
Master's degree
Leaving certificate
Organisational skills
Communications
IT
Business
Communication skills
Information Technology
4G/LTE

Full job description

Join 4G Clinical and make a real impact in the world of global clinical trials. Our mission-driven company values innovation and change and we're looking for a Customer Support Associate who shares our passion to shape the future of our company. As a team member, you'll have the opportunity to contribute your unique ideas and have them valued.

Come work with purpose, collaborate with a talented team, and have fun doing it!

The Customer Support Associate is responsible for the following:

Work with our customers to ensure their needs are managed to the highest level of satisfaction and any issues or problems are addressed promptly and professionally to retain business.
Learn and apply the best practices for Customer Excellence.

Follow established procedures and guidelines and provide suggestions to help drive positive process improvements.
Serve customers by answering inquiries, fulfilling requests, and maintaining the database.
Responsible for handling calls from new and existing customers regarding a variety of requests.
Respond to customer needs in a timely manner and takes immediate action to address issues as they arise.
Troubleshoot issues by clarifying, researching, implementing solutions, and escalating unresolved problems.
Ensure communication is properly documented in the Event Tracking tool.
Provide off hours coverage on a predetermined schedule supplied by the Lead or Senior Customer Support Associate.
Provide coverage on weekend, holidays and OT as needed and/or as scheduled by the Lead or Senior Customer Support Associate.
Able to work in the event of any services outages i.e. power, phone, internet etc.
Perform other duties as identified by the Lead or Sr. Customer Support Associate
Participate in all required job training and development courses and seminars.
Assist with system testing.

The position requires experience as a services provider.
The following skills are essential: customer service, troubleshooting and problem resolution.
The candidate must also have excellent interpersonal skills and integrity, superb attention to detail, motivation to work/learn independently, ability to work well in a team environment.
Familiarity with clinical trial is desired, but not required.

Education and/or Certification Requirements

The candidate must possess a Leaving Certificate or equivalent, and 2-4 years of relevant customer service experience. Currently pursuing a degree in healthcare, computer science, business, communication or information technology field, equivalent experience, or diploma is a plus.

Other skills/requirements

Motivated to work in a fast paced constantly changing environment.
Excellent interpersonal skills and ability to work well in a virtual team environment.
Strong organizational skills and the ability to meet goals with accuracy.
Excellent listening, oral and written communication skills.
The ability to escalate in a professional manner.
Strong working knowledge of MAC or Windows Applications.
Professional phone presence.

4G Clinical is honored to be part of Fast Company's 2020 Best Workplaces for Innovators list, citing businesses and organizations that demonstrate a deep commitment to encouraging innovation at all levels. 4G Clinical came in at #8 for its dedication to building a culture that fuels innovation, curiosity, and the spirit of experimentation in all facets of the business from product development and brand to services and staffing. We were also voted one of the 2018 Best Places in Health Care & Biopharma by Great Place to Work® and FORTUNE.

About Us
4G Clinical is a global leader in randomization and trial supply management (RTSM) and supply forecasting optimization software for the life sciences industry, offering the only fully cloud-based, 100% configurable and flexible solutions utilizing natural language processing (NLP) to accelerate clinical trials. 4G Clinical is headquartered in the Boston Biotech corridor of Wellesley, MA, with offices in Europe and Asia.

We offer compelling benefits to our international and US-based employees. Benefits vary by region and should be discussed with a 4G Talent Acquisition or HR representative.

4G Clinical is proud to be an Equal Opportunity Employer, and it is foundational to how we recruit and hire our talented team. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.

Quick apply

Refine Your Search

customer service team lead jobs in dublin, d

Customer Support Associate I

Client Service Manager - CPM Ireland

Sales Assistant

Temporary Higher Executive Officer - Contact Centre Manager

Part Time Lounge Host - Aer Lingus Lounge Dublin Airport

Specialist, Customer Service & Inventory

Lounge Host - Aer Lingus Lounge Dublin Airport

Service Desk Lead

Inside Sales Representative - Mailchimp

Operations & Logistics Internship, Amazon Logistics

Back office Sales Administrator

Internal Sales Person

Business Development Manager

Part Time Supervisor, Tommy Hilfiger - Liffey Valley

Sales & Customer Operations Co-ordinator Role

Business Development Representative

External Sales Representative - Sandyford

Evening Supervisor - Spar Coolmine

Business Operations Project Intern (GBS) - 2026 Start (BS/MS)

Business Development Representative – Dublin Based, Fully Remote

I want to receive the latest job alerts for customer service team lead in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected