Find It system administrator Jobs in Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
IT Systems Administrator – Contract (Dublin, Ireland)
Hadfield Green —DUBLIN 2, County Dublin
- Windows
- Linux
- Communication skills
IT Onsite Support Administrator
Advanced Micro Devices, Inc —Dublin, County Dublin
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
Information Security Technical Support
Tate Europe —Dublin, County Dublin
- Full-time
- Azure
- Customer service
- Windows
Quick apply
HR Administrator/Recruiter (3-months fixed term contract)
Sonas Domestic Abuse Charity —Dublin, County Dublin
- €31,000 a year
- Full-time
- Microsoft Office
- Human resources
- Recruiting
- Annual leave
Quick apply
LMS Administrator
Kingspan Data Solutions —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Data analysis skills
Quick apply
iBMi (ISeries) System Administator
SS&C Technologies —Dublin, County Dublin
- Full-time
- SQL
- Analysis skills
- Communication skills
Administrator - Customer Support/Operations
Irish Life Financial Services Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
1d
IT Manager
D/RES Properties —Donnybrook, County Dublin
- Full-time
- Microsoft Access
- Computer Science
- Master's degree
ETF Basket Associate/Senior Associate, Fund/Client Accounting (Multiple Openings)
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Onboarding Specialist - French or Portuguese speaker
Salesforce —Dublin, County Dublin
- Full-time
- Salesforce
- English
- Project management
Document Controller/Administrator
Extreme Balconies —Newcastle, County Dublin
- €34,000–€38,000 a year
- Part-time
- Oracle
- Microsoft Office
- No degree
Quick apply
2d
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Pension & Investment Administrator
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance program
Quick apply
SQL Database Administrator – Security & Risk
Azimut Holding —Dublin, County Dublin
- Azure
- English
- SQL
Sr IT Infrastructure Engineer EMEA
Qorvo —DUBLIN 8, County Dublin
- On call
- Computer Science
- English
- Windows
Financial Systems Engineer
DoiT —Dublin, County Dublin
- Full-time
- Remote
- Azure
- ERP systems
- English
Quick apply
Radiology Onboarding & Engagement Administrator
Medica —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Support Administrator (Italian Speaker)
AXA —DUBLIN 1, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

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Refine Your Search

it system administrator jobs in dublin, d

IT Support Engineer - Level 2

IT Systems Administrator – Contract (Dublin, Ireland)

IT Onsite Support Administrator

Associate Systems Administrator

Information Security Technical Support

HR Administrator/Recruiter (3-months fixed term contract)

LMS Administrator

iBMi (ISeries) System Administator

Administrator - Customer Support/Operations

IT Manager

ETF Basket Associate/Senior Associate, Fund/Client Accounting (Multiple Openings)

Senior Onboarding Specialist - French or Portuguese speaker

Document Controller/Administrator

Senior ICT Cloud & Security Engineer

Pension & Investment Administrator

SQL Database Administrator – Security & Risk

Sr IT Infrastructure Engineer EMEA

Financial Systems Engineer

Radiology Onboarding & Engagement Administrator

Customer Support Administrator (Italian Speaker)

I want to receive the latest job alerts for it system administrator in dublin, d

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