Find Operations coordinator Jobs in Dublin, D

Customer Success & Service Coordinator
Electro Automation —Dublin, County Dublin
- Full-time
- Customer service
- ERP systems
- Microsoft Office
4d
Office & EMT Operations Coordinator – Glasnevin
Codeblue —Glasnevin, County Dublin
- €30,160–€32,240 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
- Flexitime
Quick apply
14d
Executive Administrative Assistant (contract)
Microsoft EMEA —DUBLIN 18, County Dublin
- €178–€200 a day
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Facilities & Office Operations Coordinator
Electro Automation —Dublin, County Dublin
- Full-time
- Customer service
- Microsoft Office
- Front desk
- Employee assistance program
8d
Organisation Excellence Systems Coordinator
FoodCloud —Tallaght, County Dublin
- €42,000–€45,000 a year
- Salesforce
- Mentoring
- Organisational skills
11d
Service Coordinator
Hitachi Rail —Dublin, County Dublin
- Full-time
1h
Facilities Coordinator – REF: 2635b
Fingleton White —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick apply
5d
Facility Coordinator
OCS Group —Dublin, County Dublin
- On call
- Microsoft Word
- Microsoft Excel
- In-person
WIFI Optimization Coordinator- Sky
Actavo —Dublin, County Dublin
- €14.75 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Referral programme
7d
Localisation Operations Coordinator
Balsam Brands —Dublin, County Dublin
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
Quick apply
12d
Internal Sales Administrator & Warehouse Coordinator
Lift Rite Ltd. —Maynooth, County Kildare
- €35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
7d
Manager - Technical Support
Sprinklr —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Social media management
- Annual leave
23h
Hospitality Coordinator
Aramark —Dublin, County Dublin
- Monday to Friday
- Hospitality
- Customer service
- Microsoft Office
11d
Facilities Coordinator
JLL —Dublin, County Dublin
- Hospitality
- English
- Presentation skills
Operations Operative
Gotcha Covered —Dublin, County Dublin
- Overtime
- Customer service
- English
- In-person
- Free parking
Quick apply
5d
Associate - Debt Capital Markets, Structured Finance and Derivatives Group
Mason Hayes & Curran LLP —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Banking
Quick apply
Development Coordinator (Residential Construction)
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Annual leave
- Employee assistance program
Quick apply
13d
Senior Cloud Engineer (Voice Network)
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave
4d
Senior Engineer - Civils
Sisk —Dublin, County Dublin
- Full-time
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave
12d
Staff Nurse - Theatre; Anaesthetics and PACU
Beacon Hospital —Dublin, County Dublin
- Full-time
- Management
- Clinic
- Leadership
Quick apply

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Customer Success & Service Coordinator

Electro Automation -
Dublin, County Dublin

Apply Now

Job details

Full-time
4 days ago

Qualifications

Customer service
ERP systems
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

We are seeking an organised, customer-focused and proactive individual to join our Service team as a Customer Success & Service Coordinator.

Your Responsibilities

Responsibilities: Customer Success & Relationship Management

Act as a primary day-to-day contact for customers, ensuring queries and requests are managed professionally and efficiently.
Build positive working relationships with customers through proactive communication and responsiveness.
Support and, over time, facilitate Quarterly Business Reviews (QBRs) with key customers, using service performance data and customer feedback to drive continuous improvement, strengthen relationships, and identify opportunities for additional value and growth.
Keep customers informed on service progress, engineer attendance, quotations and completion status.
Ensure customers receive regular updates and clear expectations throughout the service lifecycle.
Escalate customer concerns promptly and coordinate resolution with internal teams.
Identify opportunities to improve customer experience and service delivery.

Service Coordination & Administration

Log and coordinate reactive service calls and planned maintenance activities.
Liaise with field engineers to coordinate follow-up actions and customer communications.
Review engineers' service reports and ensure completed work is accurately recorded and actioned.
Prepare and issue quotations for repairs, maintenance works and replacement parts.
Track quotation approvals and proactively follow up outstanding customer responses.
Coordinate scheduling of approved works and required resources.
Process completed maintenance activities through to invoicing.
Maintain accurate records and documentation within company systems.

Continuous Improvement & Transformation Support

Support the implementation of new systems, processes and ways of working as part of the Group's digital transformation programme.
Assist with customer data management, reporting and service performance tracking.
Participate in continuous improvement initiatives designed to improve efficiency and customer experience.
Support the future development of customer success processes, customer health monitoring and service performance reporting.

Role Snapshot

Department

Operations

Experience

Mid-Level

Type

Full-time

Location

Dublin

Your Areas of Knowledge & Expertise

Excellent communication and interpersonal skills.

Naturally customer-focused with a genuine desire to help people.

Strong organisational skills and ability to manage multiple priorities.

Ability to build relationships with customers and colleagues at all levels.

Strong attention to detail and ability to follow through on commitments.

Comfortable working in a fast-paced, dynamic environment.

Good IT skills, including Microsoft Office applications.

Ability to work independently while contributing positively to a team environment.

A proactive, solutions-focused mindset and willingness to learn.

Confidence and Ability to meet with customers face to face, QBR Management

Ability to identify opportunities for business expansion

Desirable Skills

Previous experience in customer service, customer success, service coordination or administration.

Experience within engineering, facilities management, construction or service-based industries.

Experience using ERP, CRM or service management systems.

Understanding of reactive service delivery and planned maintenance processes.

Experience handling customer communications and issue resolution.

Experience working within a changing or growing organisation.

Working Hours & Package

Installations progressed on schedule thanks to your reliable, proactive support. Sites consistently left safe, clean, and ready for the next phase. Technicians and engineers can rely on you to anticipate needs and work without constant direction. Growing confidence and skill base, with a clear path toward a more specialised role.

Ready to Take Your Career to the
Next Level?

At Electro Automation, you'll join a welcoming and friendly team that values your expertise, supports your growth, and allows you to work on industry-leading projects that make a real impact.

Jenny Dowd

Group Recruitment Business Partner

Apply Now

Refine Your Search

operations coordinator jobs in dublin, d

Customer Success & Service Coordinator

Office & EMT Operations Coordinator – Glasnevin

Executive Administrative Assistant (contract)

Facilities & Office Operations Coordinator

Organisation Excellence Systems Coordinator

Service Coordinator

Facilities Coordinator – REF: 2635b

Facility Coordinator

WIFI Optimization Coordinator- Sky

Localisation Operations Coordinator

Internal Sales Administrator & Warehouse Coordinator

Manager - Technical Support

Hospitality Coordinator

Facilities Coordinator

Operations Operative

Associate - Debt Capital Markets, Structured Finance and Derivatives Group

Development Coordinator (Residential Construction)

Senior Cloud Engineer (Voice Network)

Senior Engineer - Civils

Staff Nurse - Theatre; Anaesthetics and PACU

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operations coordinator jobs in dublin, d

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Your Responsibilities

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Desirable Skills

Working Hours & Package

Ready to Take Your Career to the Next Level?

Jenny Dowd

Ready to Take Your Career to the
Next Level?