Find Receptionist Jobs in Dublin, D

Receptionist/Client Co-ordinator
Love to Smile —DUBLIN 1, County Dublin
- €16–€20 an hour
- Full-time
- Sales
- Customer service
- English
- Store discount
Quick apply
13h
Clinic Receptionist
Vital Wellness —Dublin, County Dublin
- Part-time
- Hospitality
- English
- Administrative experience
- Employee discount
Quick apply
11h
Client Services Specialist Front Office & Risk M/F
Amundi —Dublin, County Dublin
- English
Reception Supervisor
Cliff at Lyons —Celbridge, County Kildare
- Weekend availability
- English
- Employee assistance program
Quick apply
8d
Senior Receptionist
Cliff at Lyons —Celbridge, County Kildare
- Weekend availability
- English
- Employee assistance program
Quick apply
8d

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Receptionist/Client Co-ordinator

Love to Smile
DUBLIN 1, County Dublin

Quick apply

Job details

Full-time
€16–€20 an hour
13 hours ago

Benefits

Store discount

Qualifications

Sales
Customer service
English
Organisational skills
Front desk
IT
Communication skills
Office experience

Full job description

Job role:
To proactively manage the non-clinical relationship with potential and existing clients, providing first class customer service.

Key responsibilities:

Manage all enquiries from potential new clients, providing information on the services offered by the practice, according to practice brand standards. Ensure fast follow-up to all enquiries, with the aim of booking an appointment and achieving new clients for the practice. Send out Welcome Packs and other relevant information where required
Effectively manage the appointment book for all dentists/hygienists ensuring that the daily production targets can be met and the booking system is followed. Manage the holiday/days worked and rescheduling systems for all producers.
Proactively market the services of the practice, with the aim of recruiting new clients and selling appropriate additional services/products to existing clients. Including: Manage the systems for follow-up contacts and recall contacts; manage the systems for treatment plan reactivation; manage the systems for referral and testimonials; oversee general mailings, proactively manage all follow-up and monitor the responses
Manage the reception and client lounge. To include:

Meeting and greeting all clients, providing a customer-focused and seamless patient journey according to the practice’s brand standards; welcoming new clients to the practice and introducing them to the practice; answer all phone enquiries according to the practice’s brand standards; managing the patient journey post-treatment in order to build long-term relationships with clients; provide and explain payment options where appropriate, take payment and book the next meeting; manage the referral and testimonial systems; ensure the “front of house” is maintained to a high standard and complete dailyhousekeeping tasks, according to the practice’s brand standards.

Monitor and maintain the relevant systems, in order to provide regular reports to the management team on:

o Appointment book capacity

o Daily production

o New client numbers and referral sources

o Treatment plan take-up and follow-up contact

o Patient recall response/ Other marketing event response

o The systems for the appointment book, and planning for all patients after their appointment with the dentist

Assist the fee-earners in take-up of treatment plans.

Skills & attitudes:

Excellent communication skills (written and verbal, to include phone manner)
Can-do attitude thriving in a fast paced clinical environment
Dedicated to providing a first class customer service experience
Proven sales ability: can spot opportunities, understand and communicate the benefits to the patient, handle objections and close business
Builds trust and rapport with a wide range of people
Good organisational skills
Excellent follow-up ability on all tasks
Ability to work as part of a team, and alone when required
Good IT skills
An ability to bring energy and enthusiasm to any situation and always act with honesty and integrity
A “can-do” attitude, with the desire to learn new skills and take on new challenges, shows initiative
Prepared to work according to the practice systems and brand standards
A professional appearance
Availability for varied working schedule depending on clinics needs

Job Type: Full-time

Pay: €16.00-€20.00 per hour

Benefits:

Store discount

Experience:

cosmetic dental/medical: 2 years (preferred)
reception/office manager/front of house: 3 years (preferred)

Language:

English (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in dublin, d

Receptionist/Client Co-ordinator

Clinic Receptionist

Client Services Specialist Front Office & Risk M/F

Reception Supervisor

Senior Receptionist

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