School Engagement Executive
Tyro Technologies Limited —DUBLIN 8, County Dublin
- €30,000–€40,000 a year
- English
- No degree
Sales Administrator
Louis Fitzgerald Group —DUBLIN 1, County Dublin
- Weekend availability
- Hospitality
- Sales
- Customer service
Quick apply
2d
Real Estate Team Assistant
CRH International —Dublin, County Dublin
- Full-time
- Microsoft Outlook
- Microsoft Office
Quick apply
Planning Manager
AECOM —Dublin, County Dublin
- Full-time
- Project management
- SharePoint
- Communication skills
Accounts Payable Executive
Actavo —Dublin, County Dublin
- €43,000 a year
- Microsoft Office
- Analysis skills
- IT
1d
Company Secretary
Apex Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Leadership
Business Manager Disability 100435
Health Service Executive —North Dublin, County Dublin
- €61,219–€79,583 a year
- Clinic
- Organisational skills
- Business
5d
Assistant Front Office Manager Nights
Marriott International, Inc —Dublin, County Dublin
- Full-time
- Restaurant management
- Hotel
- No degree
Reservations Executive/Host for Fine Dining Restaurant
Fitzwilliam Hotel —DUBLIN 2, County Dublin
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Annual leave
Quick apply
10d
Senior Project Control Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Analysis skills
- Project management
- No degree
- Annual leave
Quick apply
Hotel Sales & Corporate Development Executive
Moriarty Group —Palmerstown, County Dublin
- Weekend availability
- Sales
- Hotel
- Business development
- Free parking
- Employee assistance program
Metadata Executive
Inflight Dublin —Dublin, County Dublin
- €30,000 a year
- Hybrid work
- Microsoft Excel
- No degree
- Communication skills
Quick apply
3d
Assistant Catering Manager
Aramark Ireland —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
Senior Contract Administrator
Turner & Townsend —Dublin, County Dublin
- Full-time
- Contracts
- Annual leave
Quick apply
Healthcare Lead
HLM Architects —DUBLIN 2, County Dublin
- Management
- Microsoft Office
- Contracts
Finance Operations Executive ( 12 Month FTC)
Mars Capital —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Quick apply
Associate Director, Network Contracting
Optum —Dublin, County Dublin
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Workplace Experience Ambassador Team Lead
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- English
5d
Principal Sales Strategy & Operations Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Sales
- SQL
- Annual leave
- Work from home
ERP Project Director
PM Group —Dublin, County Dublin
- Oracle
- Computer Science
- ERP systems

I want to receive the latest job alerts for administration executive in dublin 2, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

administration executive jobs near dublin 2, d

Associate Director jobs in Dublin, County Dublin

Delivery Manager jobs in Dublin, County Dublin

Assistant Front Office Manager jobs in Dublin, County Dublin

Catering Manager jobs in Dublin, County Dublin

Real Estate Assistant jobs in Dublin, County Dublin

Secretary jobs in Dublin, County Dublin

Senior Project Manager jobs in Dublin, County Dublin

Operations Administrator jobs in Dublin, County Dublin

Business Manager jobs in Cork, County Cork

Entry Level Business jobs in Dublin, County Dublin

Business Manager jobs in Athlone, County Westmeath

Business Manager jobs in Dublin, County Dublin

Part Time Manager jobs in Dublin, County Dublin

Associate Director jobs in County Louth

Assistant Director Of Nursing jobs in Cork, County Cork

Director Nursing jobs in Dublin, County Dublin

Associate Director jobs in County Dublin

Delivery Manager jobs in Cork, County Cork

Construction Project Manager jobs in Limerick, County Limerick

Delivery Manager jobs in Remote

School Engagement Executive

Tyro Technologies Limited
DUBLIN 8, County Dublin

Apply Now

Job details

€30,000–€40,000 a year

Qualifications

English

Full job description

Tyro Schools are currently hiring for a School Engagement Executive to join their team.

About The Role:

Tyro is on an exciting journey to revolutionise the systems employed by schools in handling their data, workflows, and student progress. Schools face many challenges today, such as excessive workloads, limited resources, constant changes, and administrative pressures on teachers and staff. However, we firmly believe that there is a more effective approach, one that begins by equipping everyone with the right tools and technology.

We continue to develop a platform that we wholeheartedly believe in. Moreover, we have assembled a diverse team comprising experienced specialists, former educators, and passionate Edtech engineers who are committed to making a positive impact in the field. As a team we previously successfully developed Europe’s leading platform for school administration and timetabling, catering to millions of teachers, students, and parents. Tyro is the next-generation platform with greater ambitions.

Join us to help achieve our goal – enhance the lives of teachers and improve the outcome of millions of students worldwide.

We are hiring School Engagement Executives – to be based in our Dublin office – with strong and proven customer services experience, ideally for a web-based application or in a dynamic startup environment. The School Engagement Executives will build and expand upon our professional and quality support service to all Tyro customer schools and ensure customer satisfaction by meeting or exceeding internal targets and expectations.

Job Description:

Effectively resolve customer enquiries in a considerate, accurate, and timely manner via helpdesk, phone, email, and online chat.
Work alongside other teams to obtain additional information or support and manage customer expectations.
Triage incoming requests and spot trends in customer issues to flag for the wider team.
Compose thoughtful, personalised responses for a variety of customer requests.
Empathise with every aspect of the customer experience, putting customers’ needs first.
Identify, reproduce, and document bugs for our engineering teams.
Work with product and development teams to test new features and bug fixes and surface meaningful customer feedback.
Create and maintain product documentation, application notes, training manuals, and knowledge base libraries as well as ensure the accuracy of our CRM (Hubspot).
Contribute to the ongoing learning and success of your team, and the company, by sharing knowledge through mentorship, collaboration, and aiding in documentation.
Conducting training sessions for customers.
Make active contributions to help achieve team goals and successes.

Ideal Candidate:

You are fluent in English and are a strong, confident, and exacting writer.
You care deeply, genuinely, and passionately about customer support and about the role it plays in making a customer-centric team successful.
You have prior experience in a similar role. You know that every bit of work you do makes a real difference in making our customers happy.
You are a self-motivated, proactive team player with innovative ideas to inspire customer adoption.
You know when something is over your head and are not afraid to ask for help. You are skilled at explaining technical problems succinctly and clearly.
You exhibit diplomacy, tact, and poise under pressure when working through customer issues.
You can work with us in our office in Dublin, Ireland.

Nice to Have:

You are familiar with or have previous experience with the Irish Education system.
You have a cúpla focal as Gaeilge.
You have previously worked with customer support for a web-based application or in a dynamic startup environment.

Interview Process:

1st stage interview
2nd stage interview

Tyro is an equal opportunities organisation. Our goal is for Tyro to be a workplace that represents, celebrates, and supports people from all backgrounds, and which gives them the tools they need to thrive – whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.

What we offer:

The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work every day. Get in touch to hear about all the benefits available for this role.

€30-€40k salary depending on candidate experience.

About Tyro Schools:

Tyro Schools provides a next-generation student information system (MIS) and timetabling platform for Irish schools, streamlining operations, boosting parent communication, and managing student data with features like real-time attendance, academic tracking, online payments, messaging, and AI-powered timetabling, connecting staff, students, and parents for better engagement and support. Tyro is the new way to manage schools. Powerful, and constantly evolving. Give your staff the tools to better manage students.

Apply Now

Refine Your Search

administration executive jobs in dublin 2, d

School Engagement Executive

Sales Administrator

Real Estate Team Assistant

Planning Manager

Accounts Payable Executive

Company Secretary

Business Manager Disability 100435

Assistant Front Office Manager Nights

Reservations Executive/Host for Fine Dining Restaurant

Senior Project Control Manager

Hotel Sales & Corporate Development Executive

Metadata Executive

Assistant Catering Manager

Senior Contract Administrator

Healthcare Lead

Finance Operations Executive ( 12 Month FTC)

Associate Director, Network Contracting

Workplace Experience Ambassador Team Lead

Principal Sales Strategy & Operations Manager

ERP Project Director

I want to receive the latest job alerts for administration executive in dublin 2, d

Related Searches

Explore jobs in more locations

About The Role:

Job Description:

Ideal Candidate:

Nice to Have:

Interview Process:

What we offer:

About Tyro Schools:

Jobseeker tools

Employer Tools

Browse

Stay Connected