Find Head Jobs in Cork, C

Reception Assistant Manager
Hayfield Manor Hotel —Cork, County Cork
- Full-time
- English
- Leadership
- Employee assistance program
- Employee discount
Quick apply
13d
Biophotonics Group Administrator
Tyndall National Institute —Cork, County Cork
- €40,730–€56,224 a year
- Full-time
- Microsoft Excel
- Research
- Microsoft Office
Senior Lead Scheduler - Connection Projects Southern Region
Eirgrid —Cork, County Cork
- Microsoft Excel
- Engineering
- Microsoft Office
Quick apply
13d
Marketing Co-ordinator
Goldcrop —Cork, County Cork
- €35,000–€40,000 a year
- Full-time
- English
- Organisational skills
- Communication skills
Quick apply
7d
Junior Office Administrator
EZ Living Interiors —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Senior Business Partner — Operations Central Functions , Employee Experience & Relations
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- English
- Project management
- Bachelor's degree
8d
Office Administrator
All Plast Engineering Ltd —Cork, County Cork
- €33,000–€36,000 a year
- Full-time
- Google Suite
- Microsoft Excel
- Customer service
Quick apply
7d
Shunter Driver
EZ Living Interiors —Cork, County Cork
- Full-time
- English
Quick apply
13d
Head Barista/Manager
Lux Coffee Ireland —Bandon, County Cork
- €15–€18 an hour
- Weekend availability
- Management
- Customer service
- Supervising experience
- Store discount
- Employee discount
Quick apply
5d
Assistant Manager, Douglas Court S/C, Co. Cork.
Carraig Donn —Cork, County Cork
- Weekend availability
- Customer service
- Retail management
- Leadership
- Employee assistance program
- Employee discount
Quick apply
Finance Administrator
Corlann —Cork, County Cork
- €31,934–€49,416 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
11d
Head of Food Safety and Quality - Retail Manufacturing
Kepak Group —Watergrasshill, County Cork
- Full-time
- English
- Leadership
- Referral programme
Quick apply
12d
BIM Manager
Sisk —Cork, County Cork
- Full-time
- AutoCAD
- Microsoft Office
- Communication skills
- Annual leave
Specialist, Strategic Events Operations
MongoDB —Cork, County Cork
- Hybrid work
- Google Suite
- Azure
- Salesforce
Sous Chef @ Castlemartyr Resort
Castlemartyr Resort —Cork, County Cork
- Weekend availability
- No degree
- Leadership
- Resort
Quick apply
Solution Consultant - Procurement (Remote)
Keelvar —Cork, County Cork
- Remote
- Sales
- No degree
- Communication skills
6d
Grade VI Section Officer Communications and Public Affairs HSES101262
Health Service Executive —Cork, County Cork
11d
Yard Assistant
BANDON CO-OP —Kinsale, County Cork
- From €15 an hour
- Full-time
- Customer service
- Forklift
- Employee assistance program
- Sick pay
Quick apply
Senior Director Manufacturing
Alcon —Cork, County Cork
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
14h
Quality Specialist Engineer
Eurofins Ireland PSS —Ringaskiddy, County Cork
- 8 hour shift
- Engineering
- Bachelor's degree
- No degree
- Free parking
- Annual leave
Quick apply

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Reception Assistant Manager

Hayfield Manor Hotel -
Cork, County Cork

Quick apply

Job details

Full-time
13 days ago

Benefits

Bike to work scheme
Food allowance
Company events
Employee assistance program
Employee discount
On-site parking

Qualifications

English
Multi-line phone systems
Leadership

Full job description

Reports To: Reception Manager

Role Purpose

The Reception Assistant Manager supports the Reception Manager in leading the Front Office, Guest Relations and Switchboard team, deputising in their absence. The role holds day-to-day responsibility for guest experience standards, team performance and departmental operations, ensuring the department consistently delivers the service, presentation and professionalism expected of a 5-star property.

Key Responsibilities

Guest Experience & Operations

Maintain a visible, hands-on presence across the hotel, leading by example throughout the guest journey from pre-arrival to departure.
Oversee daily arrivals, VIP arrangements, group bookings and guest profile management, ensuring pre-arrival communications, rooming and guest preferences are handled to a 5-star standard.
Act as the primary point of escalation for guest concerns and complaints, taking ownership of resolution and follow-up.
Liaise closely with Accommodation, Food & Beverage, Spa, Concierge, Housekeeping and other departments to ensure guest requests and VIP arrangements are communicated and fulfilled.
Monitor service standards across public areas and guest-facing touchpoints, identifying and acting on opportunities to enhance the guest experience.
Carry out reception duties as required, including check-in/check-out, billing queries, guest records and correspondence.

Team Leadership

Manage the day-to-day performance of the team, allocating duties, coaching and providing feedback.
Support recruitment, onboarding, training and ongoing development of team members.
Contribute to rostering and resource planning to always ensure appropriate departmental cover.
Escalate conduct or performance concerns to the Reception Manager as required, and act as a role model for the standards expected of the team.

Administration & Reporting

Review guest experience logs, handovers and departmental reports for accuracy, consistency and timeliness across shifts.
Support the Reception Manager with departmental administration, cash and billing controls, and performance reporting against targets.
Ensure departmental procedures, brand standards and compliance requirements are consistently upheld.

Standards & Professionalism

Maintain the highest standards of professionalism, confidentiality and integrity at all times.
Communicate effectively with senior management, department heads and colleagues.
Demonstrate the leadership, reliability and commitment to service excellence expected of a manager at Hayfield Manor, a 5-star property.

Role Review

This job description reflects the current responsibilities of the Reception Assistant Manager position during the probationary period. Responsibilities and duties may be reviewed, amended or expanded at the discretion of management in line with operational requirements, business needs and demonstrated performance.

Job Type: Full-time

Benefits:

Bike to work scheme
Company events
Employee assistance program
Employee discount
Food allowance
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

head jobs in cork, c

Reception Assistant Manager

Biophotonics Group Administrator

Senior Lead Scheduler - Connection Projects Southern Region

Marketing Co-ordinator

Junior Office Administrator

Senior Business Partner — Operations Central Functions , Employee Experience & Relations

Office Administrator

Shunter Driver

Head Barista/Manager

Assistant Manager, Douglas Court S/C, Co. Cork.

Finance Administrator

Head of Food Safety and Quality - Retail Manufacturing

BIM Manager

Specialist, Strategic Events Operations

Sous Chef @ Castlemartyr Resort

Solution Consultant - Procurement (Remote)

Grade VI Section Officer Communications and Public Affairs HSES101262

Yard Assistant

Senior Director Manufacturing

Quality Specialist Engineer

I want to receive the latest job alerts for head in cork, c

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