Find Office manager Jobs in Galway, G

Level 3 Technical Support Specialist (Office-Based)
FlexManager —Galway, County Galway
- €45,000–€55,000 a year
- Full-time
- Computer Science
- English
- SQL
- Sick pay
Quick apply
11d
Administrator & Logistics Co-ordinator
PMD Formwork —Galway, County Galway
- €31,000–€34,000 a year
- Full-time
- No degree
- Construction experience
- Communication skills
Quick apply
12d
Manager - Facilities Management
WTW —Galway, County Galway
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
Complaints Officer
MAWDY —Galway, County Galway
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
- Wellness program
- Annual leave
Quick apply
5d
Business Development Manager
Overland Ireland Tours —Galway, County Galway
- Weekend availability
- Hospitality
- Sales
- Marketing
Quick apply
8d
Part time Accounts and Office Administrator
Garavans Bar —Galway, County Galway
- Part-time
- No degree
- QuickBooks
- Computer skills
Quick apply
4h
Senior Account Manager
The Knot Worldwide —Galway, County Galway
- €40,000–€51,000 a year
- Google Suite
- Salesforce
- Analysis skills
Quick apply
Sourcing Specialist
PEL Group —Galway, County Galway
- Full-time
- ERP systems
- Microsoft Office
- Computer skills
Quick apply
Product Manager
Ministry Brands —Galway, County Galway
- Full-time
- Hybrid work
- Computer Science
- Research
- Analysis skills
- Annual leave
- Employee assistance program
4d
Product Manager
River Island —Galway, County Galway
- Weekend availability
- Sales
- Leadership
- Time management
- Annual leave
Quick apply
Front Office Manager
Dalata —Galway, County Galway
- Full-time
- Hotel
- No degree
- Organisational skills
- Employee assistance program
Quick apply
Procurement Officer
Supermacs —Ballybrit, County Galway
- Full-time
- Hospitality
- ERP systems
- Analysis skills
- Wellness program
Quick apply
11h
Deputy Client Account Manager - Water
AECOM —Galway, County Galway
- Full-time
- Hybrid work
- No degree
- Contracts
Technical Services Officer, Chief Asst. Capital Programme Manager NRS15489
Health Service Executive —Galway, County Galway
- Part-time
12d
Part-Time Medical Practice Manager
Doctors365 Galway —Galway, County Galway
- Part-time
- Administrative experience
- No degree
- Communication skills
Quick apply
1d
Accounts Payable Specialist (12 mths FTC)
ASSA ABLOY —Galway, County Galway
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
- Annual leave
Senior Consultant. Consultation, Communications and Engagement
AECOM —Galway, County Galway
- Full-time
- Hybrid work
- Communication skills
4d
Key Account Relationship Manager
Radius Limited —Galway, County Galway
- Full-time
- Microsoft Office
- No degree
- Communication skills
Quick apply
Front Office Manager
Eyre Square Hotel —Galway, County Galway
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
11d
New Build Site Manager
3e Luxury Services —Galway, County Galway
- Full-time
- Microsoft Office
- Construction experience
- Leadership
Quick apply

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Level 3 Technical Support Specialist (Office-Based)

FlexManager -
Galway, County Galway

Quick apply

Job details

Permanent | Full-time
€45,000–€55,000 a year
11 days ago

Benefits

Bike to work scheme
Company pension
Company events
Sick pay
On-site parking

Qualifications

Computer Science
English
Technical support
SQL
Bachelor's degree
JavaScript
REST
Mentoring
Agile
SaaS
MySQL
Information Technology

Full job description

About FlexManager

FlexManager is a large-scale compliance, assets, workforce and safety management SaaS platform used by global brands. It is a custom-built PHP monolith of approximately 149 pluggable business modules (HR, work orders, equipment, incidents, audits, training, finance and more), running on MySQL/MariaDB, with a versioned V8 REST API serving native iOS and Android apps and third-party integrations.

Job Summary

We are seeking an experienced Level 3 Technical Support Specialist to act as the final escalation point for complex technical issues across the platform. This is a senior, hands-on role for someone who can read our codebase and database directly, reproduce and isolate defects, and fix them directly rather than simply handing a symptom over to the development team.

Because we run a custom framework (not Laravel, Symfony or any off-the-shelf stack), the value here is in learning our world - the module structure, the ORM, the API layer and the patch pipeline - and becoming the person who knows where things live and why they break. The role carries real ownership and direct exposure to product, engineering and customers.

Hours of work: Monday to Friday 10 am to 6pm.

Key Responsibilities

● Act as the highest tier of technical escalation for complex, unresolved customer issues across a multi-tenant SaaS platform

● Diagnose and resolve issues spanning the PHP application, the MySQL/MariaDB database, the REST API and external integrations (SSO/SAML, email delivery, mobile sync)

● Read application and error logs, API request/response traces and notification pipelines to pinpoint failures

● Reproduce and isolate bugs, then implement the fix within the correct module rather than handing over a symptom for developers to solve

● Distinguish product bugs from customer configuration, permissions/ACL scoping, or module-option issues before escalating

● Own and manage complex tickets through to resolution, including per-customer patches applied through our release workflow

● Escalate to developers only where a genuine architecture-level change is required

● Identify recurring issues and recommend product or process improvements

● Maintain technical documentation and knowledge base articles that reflect how the platform actually behaves

● Monitor system performance and assist with incident management across customer instances

● Contribute to testing and validation of releases and patches using our in-house test framework

Required Skills & Experience

● Minimum 5 years in a technical support, application support or similar hands-on technical role

● Proven experience handling Level 3 / escalated issues end to end, including implementing the fix

● Strong SQL - able to write and interpret non-trivial queries against MySQL/MariaDB to investigate data, not just read pre-built reports

● Comfortable reading and writing code to trace and resolve behaviour directly - specifically PHP; you must be able to follow a code path and fix it, not just diagnose what a screen or endpoint is doing

● Experience with application logs, REST APIs and system integrations (authentication, webhooks, third-party services)

● Familiarity with multi-tenant SaaS platforms and enterprise software environments

● Excellent problem-solving and root-cause analysis - methodical isolation over guesswork

● Experience using ticketing and support platforms

● Ability to work independently and take ownership in a small team

Desirable Attributes

● Experience talking directly with customers

● Experience mentoring or coaching junior technical staff

● Familiarity with compliance, workforce or safety management software (our problem domain)

● Exposure to PHP and JavaScript; scripting ability for investigation and one-off data checks

● Exposure to mobile app support

● Experience working directly with development teams in an agile environment, including validating patches and releases before rollout

Education

● College degree in Computer Science, IT, or a related field required

● PRINCE2 or similar project management certification (desirable)

Pay: €45,000.00-€55,000.00 per year

Benefits:

Bike to work scheme
Company events
Company pension
On-site parking
Sick pay

Ability to commute/relocate:

Galway, County Galway: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's (required)

Experience:

Level 3 Technical Support: 5 years (required)

Language:

English (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

office manager jobs in galway, g

Level 3 Technical Support Specialist (Office-Based)

Administrator & Logistics Co-ordinator

Manager - Facilities Management

Complaints Officer

Business Development Manager

Part time Accounts and Office Administrator

Senior Account Manager

Sourcing Specialist

Product Manager

Product Manager

Front Office Manager

Procurement Officer

Deputy Client Account Manager - Water

Technical Services Officer, Chief Asst. Capital Programme Manager NRS15489

Part-Time Medical Practice Manager

Accounts Payable Specialist (12 mths FTC)

Senior Consultant. Consultation, Communications and Engagement

Key Account Relationship Manager

Front Office Manager

New Build Site Manager

I want to receive the latest job alerts for office manager in galway, g

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