Find Client engagement & crm Jobs in Dublin, D

Client Engagement & Operations Lead
Sogeti —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Client Engagement & Operations Lead
Capgemini Sogeti —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
4h
CRM Specialist
CarTrawler —Dublin, County Dublin
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance program
AI & Intelligent Automation Consultant (Retail Banking)
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Mentoring
- AI
- Leadership
Specialist, Country & Client Management, Ireland
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Business development
- Analysis skills
- Bachelor's degree
Communications Specialist - Social, Healthcare & Public Entities
McKinsey & Company —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- English
1d
Global Salesforce Platform Lead – Ireland, permanent role.
Hadfield Green —DUBLIN 2, County Dublin
- Oracle
- Salesforce
- Product management
Marketing Activation Manager
Grant Thornton —Dublin, County Dublin
- Full-time
- Management
- Project management
- Bachelor's degree
Associate Director - Marketing Activation
Grant Thornton —Dublin, County Dublin
- Full-time
- Management
- Marketing
- Project management
Account Executive, SMB - UK/IE Markets
DocuSign —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Director - Commercial and Digital
Global Reporting Initiative —Dublin, County Dublin
- €77,298–€109,505 a year
- Full-time
- Remote
- Sales
- Business development
- Analysis skills
Quick apply
13d
Salesforce Marketing Cloud & AI Sales Executive -Polish Speaking
Salesforce —Dublin, County Dublin
- Full-time
- AI
- Leadership
- Communication skills
Marketing Executive
Ingenious Media —DUBLIN 12, County Dublin
- €34,000–€36,000 a year
- Full-time
- English
- Analysis skills
- Marketing
- Work from home
Quick apply
Account Executive, SMB Agentforce + Data Cloud
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- Bachelor's degree
Account Executive - Mulesoft SMB UKI
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Leadership
Microsoft Dynamics 365 Functional Consultant
BearingPoint Ireland —Dublin, County Dublin
- Hybrid work
- Sales
- Customer service
- Bachelor's degree
Head of Sales, Google Customer Solutions, Israel (English, Hebrew)
Google —Dublin, County Dublin
- €168,000–€173,000 a year
- Full-time
- Sales
- English
- Bachelor's degree
Customer Success Manager (10 month FTC)
Circit Limited —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Office
- Bachelor's degree
- Communication skills
Quick apply
Associate Director - Advisory Marketing
Grant Thornton —Dublin, County Dublin
- Full-time
- Marketing
- Business development
- Bachelor's degree
FCM - Sales Development Representative - London or Ireland (Dublin)
FCM —Dublin, County Dublin
- Full-time
- Sales
- No degree
- Communication skills
6h

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Client Engagement & Operations Lead

Sogeti -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Microsoft Powerpoint
Microsoft Excel
Visio
Microsoft Office
ServiceNow
Communication skills

Full job description

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we’ll provide everything you need to do your best work and become the best you can be.

YOUR ROLE

We are seeking a Client Engagement & Operations Lead to serve as the primary representative of the organization at the client location, acting as the bridge between client stakeholders and the global delivery team (majority in India). This role is responsible for managing client relationships, ensuring delivery alignment, and driving high-quality communication and governance across the engagement.

You will play a key role in representing delivery outcomes, shaping the operational narrative, and ensuring client feedback is translated into actionable improvements across teams.

Key responsibilities of the role:

Act as the trusted representative and primary point of contact for client stakeholders.
Build strong relationships and maintain alignment on priorities, expectations, and delivery outcomes.
Represent delivery performance and insights in governance meetings, operational reviews, and leadership discussions.
Partner closely with offshore and cross-functional teams to ensure consistent execution, quality, and SLA adherence.
Communicate client expectations, priorities, and feedback to delivery teams and ensure appropriate follow-through.
Provide visibility into operational performance, risks, and improvement opportunities.
Translate operational insights into clear, impactful narratives for client leadership.
Deliver structured and effective presentations in governance forums and executive discussions.
Ensure reporting reflects business impact and meaningful outcomes, not just operational metrics.
Manage escalations and risks proactively, ensuring timely resolution and transparency with stakeholders.
Identify opportunities to enhance processes, improve service delivery, and strengthen overall engagement.
Foster a culture of ownership, accountability, and continuous improvement across delivery teams.

YOUR PROFILE

Strong client relationship and stakeholder management capability.
Exceptional communication, presentation, and storytelling skills.
Ability to bridge client expectations with global delivery execution.
Strong problem-solving, risk management, and decision-making ability.
Experience working within global delivery or offshore operating models.
Experience in client-facing roles within service delivery, operations, or consulting environments.
Proven ability to manage senior stakeholder communication and governance forums.
Strong experience with Microsoft Office Suite – Excel, PowerPoint, Visio, etc.
Experience in Licensing, KYC, Customer Vetting related fields is a big plus
Experience working or managing the teams using ticketing tools (ServiceNow, CRM, IcM, etc.) is a plus
Prior Microsoft experience in the similar domain would be preferred.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

Craft your own career path through continuous learning and personal growth
Our commitment to maintain high ethical standards ensuring Diversity, Sustainability and Inclusion in our business practises
Be a part of our professional communities role framework which promotes professional growth, career development and enhances Sogeti’s capabilities across different domains

Sogeti Ireland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.

We embrace the value of diversity within Sogeti and the entrepreneurial spirit of our people. If you’re looking to join a company with a proven track record of success and that deeply values its people, Sogeti Ireland offers the opportunity for you to grow and advance.

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

Ref. code432226-en_GB

Posted on01 Apr 2026

Contract typePermanent

LocationDublin

Business unitABL Southern Central Europe

Experience levelExperienced Professionals

Professional communitiesDelivery Excellence

Apply Now

Refine Your Search

client engagement & crm jobs in dublin, d

Client Engagement & Operations Lead

Client Engagement & Operations Lead

CRM Specialist

AI & Intelligent Automation Consultant (Retail Banking)

Specialist, Country & Client Management, Ireland

Communications Specialist - Social, Healthcare & Public Entities

Global Salesforce Platform Lead – Ireland, permanent role.

Marketing Activation Manager

Associate Director - Marketing Activation

Account Executive, SMB - UK/IE Markets

Director - Commercial and Digital

Salesforce Marketing Cloud & AI Sales Executive -Polish Speaking

Marketing Executive

Account Executive, SMB Agentforce + Data Cloud

Account Executive - Mulesoft SMB UKI

Microsoft Dynamics 365 Functional Consultant

Head of Sales, Google Customer Solutions, Israel (English, Hebrew)

Customer Success Manager (10 month FTC)

Associate Director - Advisory Marketing

FCM - Sales Development Representative - London or Ireland (Dublin)

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