Find Front office manager Jobs in Dublin, D

Customer Service Advisor
Fairstone Ireland —Stillorgan, County Dublin
- €30,000–€35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Information Technology Cross-Function Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Annual leave
Staff Product Manager - Mobile - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Hospitality
- Bachelor's degree
- Product management
- Annual leave
- Work from home
Quick apply
Front Office Supervisor
Dalata —Dublin, County Dublin
- Full-time
- Hotel
- Supervising experience
- No degree
- Employee assistance program
Quick apply
4d
Customer Operations Team Lead M/F/D
Hager Group —Dublin, County Dublin
- ERP systems
- Continuous improvement
- Communication skills
9d
Operations Analyst III
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Office
- Finance
- Analysis skills
- Annual leave
Credit Policy Manager (Mortgage)
Revolut —Dublin, County Dublin
- €3,800–€4,800 a month
- Full-time
- Remote
- Master's degree
- SQL
- Bachelor's degree
2d
Helpdesk Assistant Team Leader
Mitie —Dublin, County Dublin
- Full-time
- Microsoft Office
- Leadership
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Graduate Manager
Hilton Garden Inn Dublin City Centre —DUBLIN 1, County Dublin
- Full-time
- Hospitality
- Leadership
- Hotel experience
- Free parking
- Employee assistance program
Quick apply
Receptionist/Office Administrator
McKeon Group —Ashbourne, County Meath
- €29,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- SharePoint
- Employee assistance program
- Sick pay
Quick apply
Field Marketing Manager / Sr. Field Marketing Manager
Frontapp —Dublin, County Dublin
- €88,000–€100,000 a year
- Overtime
- Project management
- Communication skills
- Marketing
- Annual leave
Assistant Night Manager
Dalata —DUBLIN 18, County Dublin
- Full-time
- Hospitality
- Hotel
- No degree
- Employee assistance program
Quick apply
Duty Manager
The Grafton Hotel —Dublin, County Dublin
- €35,000–€37,500 a year
- Full-time
- Hotel
- Hotel experience
- Employee discount
Quick apply
11d
Head of EMEA Sales
Trulioo —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Master's degree
- Bachelor's degree
- Annual leave
Senior Specialist, Client Operations
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Communication skills
- Time management
14d
Fitness Assistant
YMCA Dublin —Dublin, County Dublin
- Weekend availability
- Computer skills
- Communication skills
Part-Time Front of House/Receptionist
Savills Ireland —Dublin, County Dublin
- Part-time
- No degree
- Communication skills
Implementation Manager, EOR
Rippling —DUBLIN 2, County Dublin
- Full-time
- Google Suite
- Salesforce
- Project management
Implementation Manager
Rippling —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Google Suite
- Salesforce
- English
21h
Guest Service Agent (GSA) - Front Office Receptionist
Hampton by Hilton Dublin City Centre —Dublin, County Dublin
- Part-time
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
7d

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Customer Service Advisor

Fairstone Ireland
Stillorgan, County Dublin

Quick apply

Job details

Full-time
€30,000–€35,000 a year

Benefits

Company pension
Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
CPC Card
Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Banking

Full job description

Company Description

Fairstone Ireland specialises in delivering tailored financial planning and wealth management solutions to help individuals and businesses achieve their financial goals. As Ireland's fastest growing financial planning firm, we serve over 38,000 clients and manage more than €3 billion in assets under management.

Our comprehensive services include financial planning, retirement and estate planning, mortgage advice, investment strategies, and wealth management. We are committed to providing independent, client-focused advice and exceptional service through our team of Qualified Financial Advisors. Operating across 17 locations in Ireland, we pride ourselves on our client-centric approach to financial success.

Role Overview

We are seeking a Customer Service Advisor (CSA) to join our growing financial planning firm based in Stillorgan, Co. Dublin. This is an excellent opportunity for a motivated and customer-focused individual who enjoys working in a professional office environment and delivering exceptional client service. The successful candidate will play an important role in supporting our Financial Planning Advisors and maintaining strong relationships with our existing clients.

The role will involve making outbound calls to existing clients to arrange financial review appointments, handling general client enquiries, supporting diary management, and assisting with reception/front-of-house duties when it’s required. Reporting into the Existing Business Operations Team Manager, this role is ideal for someone with previous customer service, contact centre, banking, or office administration experience who is looking to build a long-term career within financial services.

While the QFA qualification is not required initially, the successful candidate may be expected to begin studying towards the qualification upon joining the firm. This role offers a clear pathway for career progression into Paraplanning and Financial Planning Advisor positions once full QFA qualification is achieved. This role is part of the Fitness Probity Regime and Individual Accountability Framework, which set out the specific requirements applicable.

Key Responsibilities

Specific activities include:

Make outbound calls to existing clients to arrange review meetings and appointments with Financial Planning Advisors.
Support in the management of Financial Planning Advisor diaries and coordinate appointments efficiently.
Handle inbound customer calls and general enquiries in a professional and courteous manner.
Provide excellent customer service across all client interactions by phone, email, and in person.
Assist with reception and front-of-house cover during busy periods including holidays, where required.
Support the advisory and operations teams with general office and client servicing tasks.
Maintain accurate and up-to-date client records on the CRM system.
Follow up with clients regarding outstanding documentation or appointment confirmations.
Escalate client concerns or complaints appropriately where necessary.
Ensure all activities are carried out in line with company procedures and regulatory requirements including CPC and Data Protection obligations.
Contribute positively to a collaborative and professional office environment.

The Ideal Candidate

At least 1 year experience in a customer service, call centre, office administration, retail banking, hospitality, or a similar customer-facing role.
Excellent communication and interpersonal skills with a professional telephone manner.
Strong organisational skills, an ability to manage multiple tasks effectively with a strong attention to detail and accuracy.
An ability to work independently and as part of a high-performance team.
Comfortable making outbound calls and building rapport with clients.
Good IT skills including proficiency in Microsoft Office (Word, Outlook, Excel).
A positive can-do attitude with a willingness to learn and develop in a fast-paced and dynamic environment.
A genuine interest in pursuing the QFA qualification and a long-term career in an ambitious financial planning and wealth management firm.

What we offer

Competitive salary of €30,000 to €35,000 depending on experience.
26 days holidays.
Death in Service and Company Pension from your first day.
Income Protection and Gym Membership after you pass your probation.
Career progression opportunities.
Financial support towards professional qualifications including QFA and CFP.
Paid study leave.
Hybrid working with ability to work remotely up to 2 days per week anywhere in the Republic of Ireland once you pass your probation.

Quick apply

Refine Your Search

front office manager jobs in dublin, d

Customer Service Advisor

Information Technology Cross-Function Vice President

Staff Product Manager - Mobile - 100% Remote - EMEA

Front Office Supervisor

Customer Operations Team Lead M/F/D

Operations Analyst III

Credit Policy Manager (Mortgage)

Helpdesk Assistant Team Leader

Graduate Manager

Receptionist/Office Administrator

Field Marketing Manager / Sr. Field Marketing Manager

Assistant Night Manager

Duty Manager

Head of EMEA Sales

Senior Specialist, Client Operations

Fitness Assistant

Part-Time Front of House/Receptionist

Implementation Manager, EOR

Implementation Manager

Guest Service Agent (GSA) - Front Office Receptionist

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