Find Administrative assistants Jobs in Dublin, D

Service Desk Administrator
Tomorrows World —DUBLIN 12, County Dublin
- €33,000–€36,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
13h
Administrative Assistant
Embassy of Luxembourg in Dublin —Dublin, County Dublin
- €3,100–€5,100 a month
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Annual leave
Quick apply
Administration Assistant
Ogier —Ballsbridge, County Dublin
- €35,000–€50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Accounts Assistant
Independent Express Cargo —DUBLIN 15, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance program
Quick apply
Administrative Assistant
Upton Training —Dublin, County Dublin
- €27,000–€35,000 a year
- Full-time
Quick apply
Administration Assistant
Premier Parking Ltd —DUBLIN 4, County Dublin
- From €28,696 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexitime
Quick apply
Executive Assistant to the CEO (Remote)
Percona —Dublin, County Dublin
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
- Annual leave
Admin Support
Elwood Roberts —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Accounts Assistant
JMK Group —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee assistance program
- Employee discount
Quick apply
14d
Secretary
Townow —DUBLIN 15, County Dublin
- €30,000–€35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- No degree
Quick apply
11d
Accounts Assistant
Chadwicks Group —Dublin, County Dublin
- Full-time
- Microsoft Office
- Administrative experience
- No degree
- Sick pay
7d
Senior Administrator - Northwood (Full Time)
Bartra Healthcare —Santry, County Dublin
- From €18 an hour
- Overtime
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
4d
Christian Louboutin, Stock Controller, Part Time, Permanent
Brown Thomas Arnotts —Dublin, County Dublin
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Management
Assistant Accountant - 2 Years Fixed Term Contract
Rethink Ireland —DUBLIN 2, County Dublin
- €32,500–€42,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
Quick apply
11d
Patient Flow Coordinator (CNM1)
Bartra Healthcare —Kilmore, County Dublin
- From €60,000 a year
- Full-time
- Nursing
- Management
- Project management
Quick apply
Administrative Assistant - Community Employment Scheme role
Dublin Simon Community —Dublin 07, County Dublin
- €286.50 a week
- Part-time
- Wellness program
- Language training provided
Quick apply
5d
Administrative Assistant - (EA to MD,Office Manager)
NTT Ltd —Dublin, County Dublin
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Microsoft Office
3h
Administrative Officer
Securitas Ireland —Dublin, County Dublin
- Overtime
- Customer service
- Supervising experience
- Computer skills
- Employee assistance program
- Sick pay
Quick apply
7d
Customer Care (Receptionist)
IVC —Dublin, County Dublin
- €14.50 an hour
- Full-time
- Customer service
- Clinic
- Organisational skills
- Annual leave
- Employee assistance program
7d
Marketing Assistant
Maples Group - Legal Services —DUBLIN 2, County Dublin
- Marketing
- Administrative experience
- No degree
- Life insurance
11d

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Service Desk Administrator

Tomorrows World -
DUBLIN 12, County Dublin

Quick apply

Job details

Part-time | Full-time
€33,000–€36,000 a year
13 hours ago

Benefits

Work from home
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
IT support
Organisational skills
IT
Communication skills
Time management
Help desk

Full job description

Job Overview

We are seeking a highly organised and customer-focused Service Desk Administrative Assistant to support the day-to-day operations of our IT Service Desk. Acting as the first point of contact for users, you will manage incoming support requests, coordinate with field technicians, maintain accurate service records, and ensure a high standard of customer communication throughout the support process.

This role is ideal for someone with excellent administrative skills, strong communication abilities, and experience working within an IT support environment.

Key Responsibilities

Serve as the first point of contact for IT support requests via phone, email, and Microsoft Teams.
Log, categorise, prioritise, and update support tickets using the Freshdesk ticketing system (or a similar ITSM platform).
Monitor ticket queues to ensure incidents and service requests are assigned, progressed, and resolved within agreed service levels.
Coordinate with field technicians to schedule on-site support visits and communicate updates between technical teams and end users.
Keep users informed of ticket progress, expected resolution times, and outcomes in a clear, professional, and non-technical manner where appropriate.
Maintain accurate service desk documentation, records, and administrative reports.
Assist with general service desk administration, including tracking recurring issues, updating knowledge base articles, and supporting continuous service improvement initiatives.
Escalate unresolved or high-priority issues to the appropriate technical teams while ensuring effective follow-up.

Skills & Qualifications

Previous experience in a Service Desk, IT Help Desk, or administrative support role within an IT environment.
Strong working knowledge of Microsoft 365 applications, including Outlook, Word, Excel, Teams, and related Office applications.
Experience using Freshdesk or another IT Service Management (ITSM) ticketing system.
Excellent organisational skills with the ability to manage multiple tasks and priorities simultaneously.
Strong verbal and written communication skills with the ability to interact confidently with both technical teams and non-technical users.
Excellent customer service skills with a professional, patient, and solutions-focused approach.
High attention to detail and the ability to maintain accurate records and documentation.
A proactive attitude with strong problem-solving and time management skills.

Salary is determined by the role's part-time or full-time hours

Pay: €33,000.00-€36,000.00 per year

Benefits:

On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

administrative assistants jobs in dublin, d

Service Desk Administrator

Administrative Assistant

Administration Assistant

Accounts Assistant

Administrative Assistant

Administration Assistant

Executive Assistant to the CEO (Remote)

Admin Support

Accounts Assistant

Secretary

Accounts Assistant

Senior Administrator - Northwood (Full Time)

Christian Louboutin, Stock Controller, Part Time, Permanent

Assistant Accountant - 2 Years Fixed Term Contract

Patient Flow Coordinator (CNM1)

Administrative Assistant - Community Employment Scheme role

Administrative Assistant - (EA to MD,Office Manager)

Administrative Officer

Customer Care (Receptionist)

Marketing Assistant

I want to receive the latest job alerts for administrative assistants in dublin, d

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