Find Technical support Jobs in Limerick, Lk

Senior Operations Analyst, Business Intelligence
Cook Group —Limerick, County Limerick
- Doctoral degree
- Computer Science
- Master's degree
Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Limerick, County Limerick
- Full-time
- Analysis skills
- Bachelor's degree
- Linux
2h
QA/QC Lab Technician
ITW Performance Polymers —Shannon, County Clare
- Full-time
- Basic maths
- Communication skills
Audit Associate Limerick 2026
Forvis Mazars Ireland Limited —Limerick, County Limerick
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Computer skills
Quick apply
13d
Gas and Chemical Engineer, Facilities Engineering
Analog Devices —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
Research and Development Engineer 2
Cook Group —Limerick, County Limerick
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing
- Free parking
- Wellness program
Civil Engineering Estimator – Civil Engineering & Infrastructure
Wills Bros Limited —Limerick, County Limerick
- Full-time
- Civil engineering
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
6d
Quality Administrator
BMD & Co Limited —Limerick, County Limerick
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick apply
Assembly & Test Technician
AMAX —Shannon, County Clare
- Full-time
- Assembly
- IT
- Manufacturing
Quick apply
13d
ESS Graduate Engineer
ESS Ltd. —Limerick, County Limerick
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Environmental, Health and Safety Specialist
Cook Group —Limerick, County Limerick
- Full-time
- Management
- Communication skills
- Free parking
- Wellness program
Staff Design Evaluation Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Equipment Maintenance Technician Graduate
Analog Devices —Limerick, County Limerick
- Presentation skills
- No degree
- Communication skills
Supply Chain AI & Automation Analyst
Extreme Networks —Shannon, County Clare
- Hybrid work
- Oracle
- Doctoral degree
- Master's degree
Quick apply
SAP Quality Assurance Tester
Verizon —Limerick, County Limerick
- Communication skills
- Annual leave
- Employee assistance program
21h
Graduate Electronic Engineer
BD —Limerick, County Limerick
- €36,900–€56,250 a year
- Master's degree
- Analysis skills
- Bachelor's degree
5d
Electrical Supervisor
Dornan —Limerick, County Limerick
- Construction
- Communication skills
Apprentice Fitter
Unison Process Solutions —Limerick, County Limerick
- Full-time
- Maintenance
- Leaving certificate
- No degree
Quick apply
2h
Aircraft Paint Preparation Specialist
Excel Aviation —Shannon, County Clare
- €14.15–€18.00 a month
- Overtime
- Microsoft Excel
- No experience needed
- No degree
- Sick pay
Quick apply
Quality Assurance Engineer
Ohshima Ireland LTD —Shannon, County Clare
- Full-time
- Engineering
- Microsoft Office
- No degree
Quick apply

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Senior Operations Analyst, Business Intelligence

Cook Group -
Limerick, County Limerick

Apply Now

Job details

Qualifications

Power BI
Data modelling
Business intelligence
Doctoral degree
Computer Science
Master's degree
SQL
Analysis skills
Project management
Bachelor's degree
Mentoring
SAP BusinessObjects
AI
Business
Analytics

Full job description

Overview:

The Senior Operations Analyst, Business Intelligence is a subject-matter expert responsible for the stability, reliability and continuous improvement of enterprise BI products across company BI platforms. The role leads complex incident resolution, drives root-cause analysis and proactively improves BI Operations processes, standards and BI product and platform health. This role acts as a technical authority within BI Operations and a key escalation point between end users, analytics teams, data engineering, and platform teams.

Responsibilities:

Technical support and Issue resolution

Act as next-level escalation point for complex BI incidents across Power BI and SAP Business Objects.
Owns end-to-end resolution of critical production incidents, including stakeholder engagement and communication.
Leads in-depth root-cause analysis of recurring data refresh, performance and access-related issues.
Translate business questions into actionable support tasks, enhancements or incident resolutions.
Ensure close and efficient collaboration between the BI Operations and Enterprise Data Operations teams to root cause and resolve issues.

Platform and Report maintenance

Proactively monitor BI platforms and BI product health, identifying stability, performance and adoption risks.
Drive continuous improvement projects to prevent recurring incidents and performance issues.
Collaborate with Enterprise Data Operations and Platform Teams on controlled rollout of platform changes, upgrades and new BI capabilities.

Documentation and Process Improvement

Lead processes to review and approve Power BI reports and semantic models prior to deployment to production.
Ensure deployment of Power BI reports and semantic models through fixed schedules and release plans, while keeping close communication with key stakeholders on deployments.
Define and enforce BI Operations standards, best practices and processes.
Drive continuous improvement of BI Operations processes, tooling and documentation.
Contribute to knowledge base documentation and ensure consistent documentation practices across the team.

Collaboration

Lead communication efforts regarding disruptions in service or service outages of BI products or BI platforms to key stakeholders or broader audiences.
Collaborate closely with AI, BI Analyst, Analytics Engineering, Data Engineering, Enterprise Data Operations and Platform teams to resolve systemic issues and outages.
Communicate with cross functional stakeholders at an operational level regarding policies, standards, practices, and procedures.
Act as mentor to other BI Operations team members sharing best practice, providing support and guidance as relevant.

Qualifications:

Bachelor's degree in Business, Computer Science, Information Systems, or a related field is required; advanced degree (Master's or PhD) is preferred.
Minimum of five years relevant experience in BI Operations, BI development or analytics roles; ideally in a reporting and/or analytics role.
Extensive experience supporting enterprise Power BI and/or SAP Business Objects (or equivalent) environments in production.
Experience with AI-assisted analytics or emerging BI technologies, preferred.

Skills and Abilitites:

Expert analytical and root-cause analysis skills, with the ability to remain calm and decisive in high-pressure situations with production issue.
Expert-level troubleshooting skills across data models, data pipelines, performance and security.
Strong SQL skills and advanced working knowledge of Power BI Desktop and DAX.
Advanced knowledge of the BI technical area, typically obtained through advanced technical education combined with experience.
Strong ownership mindset and accountability for platform stability and service quality.
Experience with production operations models, incident management and Service Level Agreements.
Excellent stakeholder communication and expectation management, with a proven ability to communicate clearly during high-impact incidents with both technical and non-technical audiences.
Strong mentoring and knowledge sharing capabilities.
Ability to influence without formal authority across cross-functional teams.
Deep attention to detail and commitment to quality.
Practical knowledge of project management principles.
Fluency in Artificial Intelligence (AI) and data concepts, including the ability to critically evaluate AI outputs, improve workflows using approved tools, identify and mitigate bias or inaccuracies, and communicate AI-driven insights clearly and responsibly to peers and managers.

Apply Now

Refine Your Search

technical support jobs in limerick, lk

Senior Operations Analyst, Business Intelligence

Senior Technical Support Engineer – Elastic Cloud Storage

QA/QC Lab Technician

Audit Associate Limerick 2026

Gas and Chemical Engineer, Facilities Engineering

Research and Development Engineer 2

Civil Engineering Estimator – Civil Engineering & Infrastructure

Quality Administrator

Assembly & Test Technician

ESS Graduate Engineer

Environmental, Health and Safety Specialist

Staff Design Evaluation Engineer

Equipment Maintenance Technician Graduate

Supply Chain AI & Automation Analyst

SAP Quality Assurance Tester

Graduate Electronic Engineer

Electrical Supervisor

Apprentice Fitter

Aircraft Paint Preparation Specialist

Quality Assurance Engineer

I want to receive the latest job alerts for technical support in limerick, lk

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