Find Service advisor banking Jobs

Quality Analyst (Fraud)
TELUS Digital —Cork, County Cork
- €38,500 a year
- Monday to Friday
- Analysis skills
- AI
- Communication skills
8d
Fraud Risk Investigator
TELUS Digital —Cork, County Cork
- €35,000 a year
- Weekend availability
- AI
- Banking
Asset & Wealth Management, Operations MI Analyst, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Employee assistance program
Customer Service Advisor
Fairstone Ireland —Stillorgan, County Dublin
- €30,000–€35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Accounting Advisor – Payroll (USA)
Yokohama TWS —County Limerick
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Industry Advisor
Palmstone Capital —Remote
- Full-time
- Remote
Asset & Wealth Management, Product Manager, Analyst, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Associate - FIG (Dublin, Ireland)
Alantra —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Named Account Executive
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Banking
Workplace Solutions - Client Administration Specialist, Clonakilty
JPMorganChase —Clonakilty, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer skills
Asset & Wealth Management, Business Controls, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Finance
- Organisational skills
- In-person
- Employee assistance program
Workplace Solutions - EMEA Senior Contract Specialist - Associate/VP, Cork — Share Plan Services
JPMorganChase —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Wealth Management, Business Development Professional, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- No degree
- Employee assistance program
12d
SQL Database Administrator – Security & Risk
Azimut Holding —Dublin, County Dublin
- Azure
- English
- SQL
Vice President. Client Partner. Banking & Capital Markets.
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Management
Director, Applied AI Transformation - Banking & Financial Services
EPAM Systems, Inc. —Remote
- Remote
- Azure
- Computer Science
- Master's degree
- Employee stock purchase plan
- Referral programme
5d
Assurance - Internal Audit Senior Manager (Financial Services)
PwC —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Accounting
- Accounting
Finance Business Partner - Senior Associate
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
HR Advisor
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Management
- Business
- Communication skills
7d
Group Financial Controller
FOODHUB —Dublin, County Dublin
- From €120,000 a year
- Full-time
- Accounting
- Annual leave
Quick apply
7d

I want to receive the latest job alerts for service advisor banking

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service advisor banking jobs near

Business Development Executive jobs in Dublin, County Dublin

Financial Controller jobs in Dublin, County Dublin

Account Executive jobs in Dublin, County Dublin

Quality Analyst jobs in Cork, County Cork

Management Associate jobs in Dublin, County Dublin

Director jobs in Remote

Database Administrator jobs in Dublin, County Dublin

Internal Auditor jobs in Dublin, County Dublin

Solution Specialist jobs in Dublin 24, County Dublin

Data Specialist jobs in Dublin, County Dublin

Solution Specialist jobs in Dublin, County Dublin

Clinical Nurse Specialist jobs in Cork, County Cork

Wealth Manager jobs in Cork, County Cork

Restaurant Manager jobs in County Dublin

Business Development Executive jobs in Limerick, County Limerick

Sales Development Representative jobs in Dublin, County Dublin

Part Time Finance jobs in Swords, County Dublin

Internship, Finance jobs in Cork, County Cork

Graduate, Finance jobs in Galway, County Galway

Credit Controller jobs in Clondalkin, County Dublin

Quality Analyst (Fraud)

TELUS Digital -
Cork, County Cork

Apply Now

Job details

Permanent
€38,500 a year
8 days ago

Benefits

On-site gym
Private medical insurance

Qualifications

Analysis skills
Quality assurance
AI
Communication skills
Banking
Time management

Full job description

Description

Quality Analyst - Fraud focus/Fintech

Location: onsite in Cork, Ireland (fully onsite role)

Hours of operation: Monday to Friday 11.30 - 20.00 (subject to change)

Compensation: €38,500 gross p/a + performance bonus

Start date: 27th July 2026

As a Quality Analyst, you'll be the driving force behind our quality and performance standards. Your role will involve providing guidance and direction to team members in best practice methodology using client guidelines and risk assessment processes, supporting the operation through Quality audits, analysis and coaching. You will work with the Team Leads to ensure that support is given on an individual basis to meet agreed internal targets. Your key focus will be to assess and improve the Quality scores and processes across the operation. This will involve working closely with the management team and the client to best support performance management and team member development.

This will involve support and development of team members at all levels. You will be working closely with the Training and Quality teams to drive Operational improvement through innovation and creative thinking.

What we offer:

Stable job: permanent employment contract
Performance-based bonus
Opportunity to advance your career
Great rewards for referring your friends
Multilingual exposure: improve your spoken and written language skills
Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long
Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
Bike-to-work tax relief
Pension scheme
Maternity and paternity leave
Access to GP care and an occupational health advisor
Subsidized canteen

What You'll Do:

Perform Quality audits & Accuracy reviews
Assist in helping team members with live case management and questions about quality, tools usage, risk assessment and accuracy of responses.
Responsible for coaching/feedback sessions for individual team members to develop their core skills and improve performance.
Create an open and honest feedback flow with Management regarding team members performance and recommendations.
Maintain all relevant performance records
Provide assistance, support and training materials, as required
Provide daily / weekly / monthly updates and reports.
Organising Quality workshops & training, where necessary
Collaborating with Team Lead and team members to identify training, performance & quality requirements

We are looking for someone with:

Proven QA/Quality Assurance experience (required)
Demonstrable experience detecting fraud in banking, fintech, or financial services
Knowledge of the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international
Strong understanding of Know Your Customer (KYC), Anti-Money Laundering (AML), and risk assessment procedures
Exceptional organizational and time management abilities
Outstanding attention to detail with strong analytical and communication skills
Proven problem-solving ability and initiative-taking mindset

WHY JOIN US?

At TELUS Digital, we value quality, innovation, and our people. You'll work with a collaborative team, access ongoing professional development opportunities, and play a meaningful role in shaping our operational success.

Ready to make an impact? Apply now and let's talk about how you can grow with us.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Apply Now

Refine Your Search

service advisor banking jobs

Quality Analyst (Fraud)

Fraud Risk Investigator

Asset & Wealth Management, Operations MI Analyst, Associate, Dublin

Customer Service Advisor

Accounting Advisor – Payroll (USA)

Industry Advisor

Asset & Wealth Management, Product Manager, Analyst, Dublin

Associate - FIG (Dublin, Ireland)

Named Account Executive

Workplace Solutions - Client Administration Specialist, Clonakilty

Asset & Wealth Management, Business Controls, Associate, Dublin

Workplace Solutions - EMEA Senior Contract Specialist - Associate/VP, Cork — Share Plan Services

Wealth Management, Business Development Professional, Associate, Dublin

SQL Database Administrator – Security & Risk

Vice President. Client Partner. Banking & Capital Markets.

Director, Applied AI Transformation - Banking & Financial Services

Assurance - Internal Audit Senior Manager (Financial Services)

Finance Business Partner - Senior Associate

HR Advisor

Group Financial Controller

I want to receive the latest job alerts for service advisor banking

Related Searches

Explore jobs in more locations

We are looking for someone with:

Jobseeker tools

Employer Tools

Browse

Stay Connected