Find Manager, technical support Jobs

Technical Program Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Technical Support Administrator
HireWise —DUBLIN 2, County Dublin
- €40,000–€46,000 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
- Wellness program
- Gym membership
Quick apply
Technical Manager
Apleona Ireland —Dublin, County Dublin
- €65,000–€85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Human resources
Quick apply
Service Desk Manager
PFH Technology Group —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Sales Enablement Manager (Operations)
Revolut —Remote
- €10,700–€21,700 a month
- Full-time
- Remote
- English
- No degree
- Communication skills
Assistant Manager, Grade 7 - System Performance ref no. 624
SOLAS —DUBLIN 1, County Dublin
- €75,181–€95,141 a year
- Research
8d
Technical Manager, Product Support
Genesys —Galway, County Galway
- Full-time
- Hybrid work
- Continuous improvement
- AI
- Leadership
10h
Manager, Monitoring & Site Management
Alimentiv —Remote
- €76,500–€127,500 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Organisational skills
Quick apply
11d
Project Manager
Foundant Technologies Inc. —Remote
- Full-time
- Remote
- Project management
- Annual leave
2d
Technical Support
Pure Telecom —DUBLIN 24, County Dublin
- Analysis skills
- No degree
Technical Program Manager
Google —Dublin, County Dublin
- €118,000–€121,000 a year
- Full-time
- Bachelor's degree
- No degree
- Communication skills
Senior Global Program Manager
Viatris —Remote
- Full-time
- Remote
- English
- Master's degree
- Project management
Technical Product Manager
TTM Healthcare Solutions —Ennis, County Clare
- Full-time
- System design
- Agile
- Annual leave
12d
BlueSnap Technical Merchant Support Agent
Payroc —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Global Airline Support Team Manager
U.S. Bank National Association —Arklow, County Wicklow
- €74,460–€87,600 a year
- Full-time
- Bachelor's degree
- No degree
6d
Technical Account Manager
Cloudera —Remote
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
- Annual leave
5d
Programme Manager - Mayoral Programme
Limerick City and County Council —Limerick, County Limerick
- €81,777–€108,074 a year
- Annual leave
Senior Strategy & Operations Manager
Mews —Remote
- €73,000–€103,000 a year
- Remote
- Hotel
- AI
- Communication skills
- Annual leave
- Work from home
1d
Technical Delivery Manager
Storm Technology Limited —Dublin, County Dublin
- Full-time
- Azure
- Business development
- AWS
Quick apply
Grade VII Business & Support Services Manager SCH0402026
Health Service Executive —South Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7h

I want to receive the latest job alerts for manager, technical support

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

manager, technical support jobs near

Technical Program Manager jobs in Dublin, County Dublin

Technical Account Manager jobs in Remote

Operations Manager jobs in Remote

Technical Manager jobs in Dublin, County Dublin

Technical Support jobs in Galway, County Galway

Senior Operations Manager jobs in Remote

Project Manager jobs in Remote

Delivery Manager jobs in Dublin, County Dublin

Technical Program Manager jobs in County Cork

Contracts Manager jobs in Dublin, County Dublin

Security Manager jobs in Dublin, County Dublin

Project Manager jobs in Limerick, County Limerick

Business Support Manager jobs in Cork, County Cork

Training Manager jobs in Dublin, County Dublin

Retail Area Manager jobs in Dublin, County Dublin

Business Support Manager jobs in Dublin, County Dublin

Aim Support jobs in Cork, County Cork

Technical Account Manager jobs in Dublin, County Dublin

Technical Account Manager jobs in Cork, County Cork

Hr Manager jobs in Galway, County Galway

Technical Program Manager

Guidewire Software -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Computer Science
Master's degree
Bachelor's degree
Confluence
Agile
Communication skills
Information Technology

Full job description

Ireland - Dublin

Product Development and Operations/Full time/Onsite

We are seeking a Technical Program Manager to join the team, operating at the intersection of Engineering, Customer Success, and cross-functional teams. This individual will be working with Engineering teams, Technical Account Managers, Security, SRE, and GGS teams. This candidate plays a critical role in ensuring the successful and timely delivery of cloud operations projects aligned with Guidewire goals and priorities.

The TPgM will serve as a trusted partner with a complete knowledge and full understanding of the Cloud Technologies, resolving and assessing a wide range of issues in creative ways and suggesting variations in approach. This person is fully accountable for end-to-end delivery, from planning, and risk mitigation, ensuring outcomes meet both technical and business objectives; being able to drive alignment on priorities, own execution plans, and proactively identify and remove roadblocks to delivery.

The primary objective will be to manage programs for Guidewire Cloud of diverse scope where the analysis, evaluation and interpretation of information is used to determine the right course of action. These initiatives encompass a wide spectrum of critical areas, including but not limited to, building and optimizing cloud infrastructure, enforcing the cloud compliance standards and executing decommission strategies. Their expertise will help to resolve a variety of issues with a certain level of uncertainty and limited information.

This role requires a technical background, excellent communication skills, and the ability to exercise judgment within defined procedures and practices to determine appropriate action. The ideal candidate thrives in a dynamic environment, applies learned techniques, contributes bringing structure to ambiguity, and is passionate about innovation and execution excellence.

Job Description

Responsibilities

Manage complex, multi-month programs from start to finish independently, being responsible for the scope, complexity and impact, driving execution plans, and ensuring delivery meets business outcomes.

Bridge gaps between different departments or functional areas, working closely with Engineering, Customer Success and internal teams to ensure successful project execution.

Predict bottlenecks and identify common risks weeks in advance and manage a remediation plan before impact aligning the different stakeholders to make data-informed decisions.

Manage program schedules, highlighting key tasks, milestones, and dependencies across projects, teams, and systems. Proactively identify improvement opportunities to deliver high-quality solutions.

Translate business needs into a concrete roadmap for the team.

Mentor 1-2 people and run recurring knowledge- sessions.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree.

Minimum 3 years of experience managing complex projects.

Experience leading projects using Cloud Technologies. Knowledge of Guidewire Cloud is a plus.

Understanding of agile tools and concepts.

Proficient communication and interpersonal skills.

Professional Program/Project Management certifications a plus.

Familiarity with Jira, Confluence, Monday, Aha, or other project tracking and reporting tools is a plus.

Interested in this position?

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Apply Now

Refine Your Search

manager, technical support jobs

Technical Program Manager

Technical Support Administrator

Technical Manager

Service Desk Manager

Sales Enablement Manager (Operations)

Assistant Manager, Grade 7 - System Performance ref no. 624

Technical Manager, Product Support

Manager, Monitoring & Site Management

Project Manager

Technical Support

Technical Program Manager

Senior Global Program Manager

Technical Product Manager

BlueSnap Technical Merchant Support Agent

Global Airline Support Team Manager

Technical Account Manager

Programme Manager - Mayoral Programme

Senior Strategy & Operations Manager

Technical Delivery Manager

Grade VII Business & Support Services Manager SCH0402026

I want to receive the latest job alerts for manager, technical support

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected