Find & beverage shift leader Jobs

Valet / Porter / Concierge Team Member
Hawthorn by Galway Bay —Oranmore, County Galway
- From €14.70 an hour
- Part-time
- Hotel
- Supervising experience
- Guest services
- Wellness program
- Employee assistance program
Quick apply
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- €14.80 an hour
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Heyday —Dublin, County Dublin
- €16–€18 an hour
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The Killeshin Hotel&Leisure Club —Killeshin, County Laois
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IRISH DISTILLERS LTD —DUBLIN 22, County Dublin
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Dean Group (Ireland) —Dublin, County Dublin
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Barista
CH&CO —Dublin, County Dublin
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Bar & Restaurant Manager
The Metropole Hotel —Cork, County Cork
- Full-time
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Martin Brower —Clondalkin, County Dublin
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Maintenance Technician
Keurig Dr Pepper —Kildare, County Kildare
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Manufacturing Senior Supervisor
PepsiCo —Cork, County Cork
- Leadership

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Valet / Porter / Concierge Team Member

Hawthorn by Galway Bay
Oranmore, County Galway

Quick apply

Job details

Part-time | Full-time
From €14.70 an hour
8 days ago

Benefits

Wellness program
Food allowance
Company pension
Employee assistance program

Qualifications

Telephony
Supervising experience
Guest services
Leadership
Communication skills
Hotel experience

Full job description

Valet /Porter / Concierge Team Leader

The Hawthorn by Galway Bay | Ireland’s Newest 5-Star Hotel
Co. Galway | Full-Time & Part-Time.

A rare opportunity to shape the guest journey at a 5-star luxury hotel on Ireland’s west coast. A member of The Leading Hotels of The World.

About The Hawthorn by Galway Bay

Poised on the edge of Galway Bay where land meets sea, The Hawthorn by Galway Bay is positioned to be Ireland’s newest 5-star hotel, a destination designed by nature and refined by you nestled along the Wild Atlantic Way. Surrounded by native hawthorn trees and perched beside an 18-hole championship golf course, The Hawthorn by Galway Bay features 114 meticulously designed bedrooms, 47 of which are suites, a beautiful spa with wellness spaces, destination dining, and panoramic views of the Atlantic coast.

Position: Valet /Porter / Concierge Team Leader

Department: Front Office

Reports to: Front Office Manager

About the Role

The Valet / concierge / Porter Team Leader plays a key role in delivering a seamless and memorable guest arrival and departure experience. This position oversees the daily operations of the concierge and porter team, ensuring the highest standards of luxury service are consistently met. Acting as a senior point of contact for guests, the role combines leadership, guest engagement, and operational coordination to uphold the reputation of a 5-star hotel.

Key Responsibilities

Lead, supervise, and support the concierge and porter team to deliver exceptional guest service at all times.
Ensure smooth and professional handling of guest arrivals, departures, luggage assistance, and valet services (where applicable).
Capable of valet parking guests' vehicles in a timely and professional manner.
Provide expert local knowledge, recommendations, and personalized concierge services to guests.
Handle VIP arrivals, special requests, and guest itineraries with precision and attention to detail.
Handle administrative tasks including mail distribution, courier coordination, and delivery management.
Maintain accurate records of guest preferences, bookings, and service requests.
Demonstrate full knowledge of front office service standards, SOPs, and performance expectations.
Ensure all team members adhere to grooming standards, brand guidelines, and hotel policies.
Follow shift checklists to ensure consistency in service delivery and operational readiness.
Take ownership of personal development through training participation and standards adherence.
Collaborate closely with Front Office, Accommodation, Food & Beverage, and external partners to deliver seamless guest experiences.
Perform ad-hoc duties as assigned by management to support the broader operation.

Required Experience & Skills

Minimum 2–3 years’ experience in concierge, porter, valet or front-of-house roles within a luxury or 5-star hotel.
Previous supervisory or team leadership experience preferred.
Strong local knowledge with the ability to create tailored, high-value guest recommendations.
High level of technological proficiency, including email, telephony systems, and relevant hotel software.
Excellent organisational, communication, and interpersonal skills.
Service-driven mindset with a proactive and solutions-oriented approach.
Commitment to continuous improvement, compliance, and service excellence.
Need to hold a full clean driving license.
Eligibility to work in Ireland with sponsorhip.
Over 25 years of age and eligible to be added to the company's insurance policy.

This Job Description will be review and updated on an annual basis with Concierge Team Leader/ Front Office Manager

Compensation & Benefits

A competitive package is offered, reflective of the responsibility of the role and the opportunity to help shape Ireland’s most anticipated new luxury hotel.

The Hawthorn By Galway Bay is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.

Pay: From €14.70 per hour

Benefits:

Company pension
Employee assistance program
Food allowance
Wellness program

Application question(s):

Can you reliably commute to Renville, Oranmore, Co. Galway, H91 T4A4 . There is no public transport available.
Are you eligible to work in Ireland without the need for sponsorship?

Licence/Certification:

A Driving License and are over 25 years of age (required)

Work Location: In person

Quick apply

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