Find Sales manager Jobs in Tramore County Waterford

Accounting Software Support
Pimbrook Software —Tramore, County Waterford
- €30,000–€38,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
12d
Area Manager - Ireland
Mountain Warehouse —Waterford, County Waterford
- Full-time
- Hybrid work
Quick apply
Cafe all rounder - Park Café Dunhill, weekdays only
Dunhill Multi-Education Centre —Dunhill, County Waterford
- €14.15 an hour
- Part-time
- No degree
- Cash handling
Quick apply
Accounts and Payroll Officer
Hook Heritage Clg —Fethard-On-Sea, County Wexford
- €14.15–€15.00 an hour
- Part-time
- Employee discount
Quick apply
4d
Bid Manager
Greenvolt —Waterford, County Waterford
- €75,000–€80,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick apply
Commercial Sales and Planning Graduate
Dawn Meats —Waterford, County Waterford
- Full-time
- Microsoft Excel
- Sales
- Business
- Annual leave
Patient Coordinator Waterford
Eden Medical Clinic —Waterford, County Waterford
- €14.15–€16.00 an hour
- Part-time
- Customer service
- Administrative experience
- Leaving certificate
- Annual leave
- Employee discount
Quick apply
5d
Store Manager
Poundland —Waterford, County Waterford
- Up to €47,000 a year
- Retail management
- Leadership
- Employee discount
Category Buyer – Packaging
Dawn Meats —Waterford, County Waterford
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
Gym Manager
FUSE —Waterford, County Waterford
- €32,000–€40,000 a year
- Sales
- In-person
- Leadership
- Gym membership
Quick apply
13d
Category Buyer – Services
Dawn Meats —Waterford, County Waterford
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
Yard Manager
Morris's Builders Providers —Waterford, County Waterford
- Full-time
- Construction experience
- Leadership
- Communication skills
Quick apply
Digital Marketing & Sales Apprentice
John Kelly Ltd —Waterford, County Waterford
- Full-time
- Sales
- Customer service
- Communication skills
Quick apply
Logistics Administrator
Dawn Meats —Kilmacthomas, County Waterford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assoc Dir Global Category Manager Devices
Teva —Waterford, County Waterford
- Sales
- No degree
- Communication skills
- Annual leave
Personal Lines - New Business Team Lead
Arachas —Waterford, County Waterford
- Microsoft Excel
- No degree
- Leadership
Store Manager - Waterford
NORMAL Ireland —Waterford, County Waterford
- €45,000–€50,000 a year
Retail / Trade Manager
Morris's Builders Providers —Waterford, County Waterford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Personal Lines - New Business Team Lead
Ardonagh Europe —Waterford, County Waterford
- Microsoft Excel
- No degree
- Leadership
Hyundai Car Sales & Marketing Executive
Bolands Waterford —Waterford, County Waterford
- €60,000–€70,000 a year
- Full-time
- Sales
Quick apply

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Accounting Software Support

Pimbrook Software
Tramore, County Waterford

Quick apply

Job details

Full-time
€30,000–€38,000 a year
12 days ago

Qualifications

Sage
Microsoft Excel
Customer service
Accounting software
Microsoft SQL Server
English
Windows
Accounting
Organisational skills
Payroll
Computer skills
Payroll software
Higher certificate
Communication skills
Help desk

Full job description

The role of Accounting Software Support Technician involves providing experienced first-line and second-line support to customers using Sage accounting and payroll software applications.

We are looking for an experienced support professional with a minimum of 2 years' recent experience working with computerised accounting, payroll, reporting and/or retail software systems, ideally with practical knowledge of Sage 50 Accounts and Sage Payroll (Micropay) or equivalent applications.

The successful candidate will combine strong technical problem-solving skills with excellent telephone and interpersonal skills. They will be confident investigating software and accounting/payroll queries, identifying solutions, documenting their findings and escalating more complex issues when required.

Experience within a software help desk, accounting software support or payroll support environment would be highly advantageous.

DESCRIPTION

Job title: Accounting Software Support

Department: Support

Responsible to: Team Lead & Service Manager.

Location: Tramore, Waterford.

Purpose of the job: Provide application support to customers on Sage for accounting, payroll, reporting and retail software applications.

Core Duties and Responsibilities:

1. Respond to customer queries efficiently and consistently within agreed service levels.

2. Provide experienced technical and application support for accounting, payroll, reporting and retail software applications.

3. Record all customer queries accurately in the support system.

4. Investigate and provide accurate solutions to customer queries where possible using the knowledge provided from training, in house systems & tools and colleagues & partners.

5. Escalate queries that cannot be answered to the appropriate source (e.g. senior support staff or manager, technical staff, 3rd party partners, etc.).

6. Update queries logged in the support system to reflect their current status and latest actions performed and required.

7. Work as part of the help desk support team to ensure all customer queries are being logged and progressed to a satisfactory solution as efficiently and quickly as possible.

8. Provide implementation services (i.e. consulting, installation, training, report writing, etc.) either remotely or on customer site as required.

9. Liaise with implementation, technical, sales and administration teams where necessary.

10. Help to maintain a customer service knowledge base of documents that provide solutions to issues already solved.

11. Maintain a level of proficiency to support the products that Pimbrook supply.

12. Assist and train new or less experienced support staff.

13. Self-motivated to engage in continual self-learning and expanding product knowledge

Minimum Qualifications:

The successful candidate the following:

A minimum of 2 years' recent full-time experience working with computerised accounting, payroll, reporting and/or retail software.
Practical experience providing support to users of accounting, payroll, reporting, retail or business software applications.
Experience investigating software and customer queries and providing effective solutions.
Excellent verbal and written English communication skills.
An excellent telephone manner and the ability to communicate technical information clearly to customers with varying levels of technical knowledge.
Strong administration and organisational skills, with excellent attention to detail.
Good general computer skills and confidence working with multiple software applications.
The ability to work independently while also contributing positively as part of a support team.
Excellent telephone manner and communication skills.

Additional Relevant Qualifications:

The following attributes will be an advantage:

Experience in a customer support or help desk environment.
Accounting and/or payroll experience.
Knowledge of the Sage 50 and Sage Payroll (Micropay) applications (or equivalent).
Problem solving ability.
Technical skills (e.g. Excel, SQL Server, MS Office, MS Windows).
Training experience.
Ability and willingness to travel, full driving licence and own transport.
Flexible positive attitude.

Pay: €30,000.00-€38,000.00 per year

Ability to commute/relocate:

Tramore, County Waterford: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Have you worked with Computerised Accounts and Payroll?

Education:

Advanced/Higher Certificate (preferred)

Experience:

Accounts and/or Support: 2 years (preferred)
Software Migrations: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

sales manager jobs in tramore county waterford

Accounting Software Support

Area Manager - Ireland

Cafe all rounder - Park Café Dunhill, weekdays only

Accounts and Payroll Officer

Bid Manager

Commercial Sales and Planning Graduate

Patient Coordinator Waterford

Store Manager

Category Buyer – Packaging

Gym Manager

Category Buyer – Services

Yard Manager

Digital Marketing & Sales Apprentice

Logistics Administrator

Assoc Dir Global Category Manager Devices

Personal Lines - New Business Team Lead

Store Manager - Waterford

Retail / Trade Manager

Personal Lines - New Business Team Lead

Hyundai Car Sales & Marketing Executive

I want to receive the latest job alerts for sales manager in tramore county waterford

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