Find Head of it Jobs in Shannon County Clare

Technical Services Technician
Tierneys Office Automation —Ennis, County Clare
- Full-time
- Software troubleshooting
- Microsoft Office
- IT
- Annual leave
- Employee assistance program
Quick apply
Sales Representative
ArraTipp —Clare, County Clare
- Full-time
- Sales
- English
- Business development
Quick apply
Fractional Head of Marketing / Senior Marketing Consultant
Lock Doctor —Limerick, County Limerick
- €1–€50,000 a year
- Part-time
- Hybrid work
- Sales
- Social media management
- Budgeting
Quick apply
Sales Representative - Limerick City & Nenagh
Wurth Ireland —Limerick, County Limerick
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
E-Business Support Specialist
Wurth Ireland —Limerick, County Limerick
- €34,100 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
Home Support Worker - Clarecare - Across all Locations in Co. Clare
Clarecare —Clare, County Clare
- Part-time
- Nursing
- English
- No degree
- Annual leave
Quick apply
Process Science Shift Team Lead
Eurofins Ireland PSS —Limerick, County Limerick
- Full-time
- Free parking
- Annual leave
Quick apply
QC Environmental Monitoring Analyst
Eurofins Ireland PSS —Limerick, County Limerick
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Free parking
- Annual leave
Quick apply
Sales Representative
Arrabawn Tipperary —Clare, County Clare
- Full-time
- Sales
- English
- Business development
Deputy Store Manager - Parkway, Limerick
JYSK —Limerick, County Limerick
- Full-time
- Sales
- Supervising experience
- Employee assistance program
Quick apply
8d
Area Sales & Business Account Manager
Tierneys Office Automation —Ennis, County Clare
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Sales
- Fuel card
- Employee assistance program
Quick apply
Lead Research and Development Engineer
Cook Group —Limerick, County Limerick
- Doctoral degree
- Engineering
- English
- Free parking
- Wellness program
10d
Dune, Sales Consultant, Part time, Permanent
Brown Thomas Arnotts —Limerick, County Limerick
- Part-time
- Customer service
- No degree
- Employee discount
Senior Research and Development Engineer
Cook Group —Limerick, County Limerick
- Full-time
- Doctoral degree
- Engineering
- English
- Free parking
- Wellness program
10d
Accounts Payable Administrator
O'Brien Facilities Ltd —Limerick, County Limerick
- €34,000–€37,000 a year
- Full-time
- Microsoft Excel
- English
- SharePoint
- Fuel card
- Annual leave
Quick apply
4d
Food & Beverage Manager
Absolute Hotel Limerick —Limerick, County Limerick
- Full-time
- Hotel
- Communication skills
- Hotel experience
- Employee assistance program
- Gym membership
Quick apply
12d

Other jobs to consider

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Advanced Paramedic (Flight)- Ireland
REVA, Inc. —Shannon, County Clare
The flight paramedic is responsible for completing the quarterly and annual requirements to maintain active flight status to include: completion of intubations…
€57,000–€69,999 a year
Quick apply
Fractional Head of Marketing / Senior Marketing Consultant
Lock Doctor —Limerick, County Limerick
Applications focused primarily on social media management, content creation or graphic design will not be suitable for this engagement.
€1–€50,000 a year
Quick apply

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Technical Services Technician

Tierneys Office Automation -
Ennis, County Clare

Quick apply

Job details

Full-time

Benefits

Annual leave
Company events
Employee assistance program
On-site parking

Qualifications

Software troubleshooting
Microsoft Office
IT
Communication skills

Full job description

Role Purpose

Tierneys, provide a trusted and reputable range of IT Solutions, Support and Consultancy Services to the Hospitality SME industry sectors across Ireland, the UK and beyond. We offer a variety of cutting-edge IT product solutions and support services to our customers, from leading partners around the globe, enabling our clients to gain the maximum from their IT investment, helping them achieve their specific needs.

The Technical Services Technician is an Office-Based, Entry-Level Technical Role within the Technical Services Team. The role provides Hands-On Support across the areas of Cloud Security, Managed Services, Workshop, HDD Disposal. The post holder will assist the Technical Service Engineers with Day-to-Day Operational Tasks, Troubleshooting, Customer Device Preparation, Repairs, Monitoring Checks, Documentation, and Support Activities, while maintaining High-Standards of work, Attention to detail, Prioritising the Customer, and following strict Procedure and Compliance.

Key Responsibilities of this role are to:

Monitor, Triage, and Action Cloud Security Tickets, including Daily Huntress Incidents Escalations and Weekly Defender Incidents Alerts.
Assist with Monthly Secure Score Reporting Vulnerability Checks tickets.
Review and Respond to Managed Services tickets, including Alerts for Managed Backups, Servers, Failed HDD’s, Devices Offline, and associated Operational Tasks.
Prepare, Configure, and Process Workshop Hardware, including Desktops, Laptops, Tablets, NAS’s, and On-Loan Devices.
Support Technical Services Projects, including but not limited to Large Device Installs, UniFi Switch and AP Pre-Adoption and Config, Veeam Upgrades, Synology DSM Updates, and occasional POS Hardware Preparation.
Complete Scheduled Platform and Security Checks, including VSPC, ESET PROTECT, CloudBerry, and Huntress Monitoring Activities.
Handle and Facilitate the Repair of Devices by Booking-In, Assessing, and Troubleshooting Customer Hardware, whilst keeping the Customer Updated and Coordinating with other 3rd Parties in line with agreed Processes and Service Expectations.
Handle and Facilitate the Decommissioning of Old Customer Hardware.
Assist with the Monthly Logging, Handling, and Disposal of Hard Drives in accordance with Company Policy, ISO requirements, and GDPR compliance obligations.
Provide Remote Field Support for our Field Service Engineers Onsite.
Follow Documented Technical and Operational Processes as directed by the Head of Technical Services and relevant Team Procedures.
Maintain a consistently High-Standard of work, with strong Attention to Detail, Accuracy, and Ownership of assigned tasks.
Demonstrate a Positive approach to Learning and Continuous Professional Development, including participation in formal Technical Training and Certification where required.
Contribute to the ongoing improvement of technical systems, procedures, documentation, and operational processes.
Liaise professionally with engineers, technicians, internal teams, customers, and third-party providers to support effective issue resolution and service delivery.
Install, configure, and troubleshoot hardware and software in accordance with internal standards and customer requirements.
Handle customer issues effectively and efficiently, escalating where appropriate and ensuring clear communication throughout the support process.
Support a high level of customer satisfaction by delivering reliable, professional, and timely technical service.
Maintain accurate and up-to-date records, including Passwords, Configurations, Asset information, and Technical Documentation, in line with Company Procedures.
Ensure Workshop areas are kept clean, tidy, organised, and safe for day-to-day technical activity.
Undertake any other reasonable duties that may arise from time to time and are consistent with the scope and level of the role.

Additionally

On occasion, the role may require attendance at Customer Sites or Field Visits in Support of Technical Services activity. The role may require flexibility in working arrangements depending on business needs, customer requirements, installations, or operational priorities.

Desired candidate’s skills and experience:

Graduate caliber in IT desirable or certification in relevant industry field such as CompTIA
Genuine interest in the IT field and developing a career within the industry.
Excellent communication and interpersonal skills
A flexible and positive attitude to work
A good working knowledge of Office 365 and interest in both Security and Software is desirable for this Role.
Full Clean Driving License for Local Site Visits if required.

What benefits will you get in return from the Company?

Competitive salary
Educational Assistance Programme
Life Assurance
23 Days Annual Leave
Opportunity to gain recognised industry certification
EAP/ Well Being Support Programme
Company events
On- site parking
Opportunity to work with a fantastic team!

Quick apply

Refine Your Search

head of it jobs in shannon county clare

Technical Services Technician

Sales Representative

Fractional Head of Marketing / Senior Marketing Consultant

Sales Representative - Limerick City & Nenagh

E-Business Support Specialist

Home Support Worker - Clarecare - Across all Locations in Co. Clare

Process Science Shift Team Lead

QC Environmental Monitoring Analyst

Sales Representative

Deputy Store Manager - Parkway, Limerick

Area Sales & Business Account Manager

Lead Research and Development Engineer

Dune, Sales Consultant, Part time, Permanent

Senior Research and Development Engineer

Accounts Payable Administrator

Food & Beverage Manager

Other jobs to consider

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