Find Admin support Jobs in Santry County Dublin

Senior Customer Service Executive
McSport —DUBLIN 22, County Dublin
- €40,000 a year
- Full-time
- Customer service
- ERP systems
- English
- Employee discount
Quick apply
Office Administrator/Receptionist
MKF Property Services Ltd —Swords, County Dublin
- €30,000–€40,000 a year
- Full-time
- English
- Human resources
- Organisational skills
Quick apply
8d
Dental Receptionist
College Gate Dental Clinic —DUBLIN 9, County Dublin
- €27,000–€32,000 a year
- Full-time
- Customer service
- English
- Leaving certificate
- Store discount
- Employee discount
Quick apply
1d
Purchasing, Payroll & Accounts/Admin Support Officer (Part Time 75%)
Lycee Francais International Samuel Beckett —Clonskeagh, County Dublin
- €27,000.00–€66,493.04 a year
- Part-time
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
Quick apply
Production Support
Theatre at Work —DUBLIN 7, County Dublin
- €16–€24 an hour
- Part-time
- English
- Leaving certificate
- No degree
- Flexitime
Quick apply
7d
Order Entry and Office Admin
JM Canty International Ltd. —Dublin, County Dublin
- €20–€23 an hour
- Full-time
- Microsoft Office
- Communication skills
Quick apply
23h
Purchasing Administrator (Part Time 20hrs weekly)
POWNALL & HAMPSON —Dublin, County Dublin
- €18,666 a year
- Part-time
- Microsoft Excel
- English
- No degree
- Employee discount
Quick apply
5d
Grade VII Administration Manager
Peamount Healthcare —Dublin, County Dublin
- €61,219–€79,583 a year
- Full-time
- AI
- Free parking
- Annual leave
13d
Marketing Admin Assistant
Digital Construction Technologies Group —DUBLIN 15, County Dublin
- €30,000–€38,000 a year
- Full-time
- Management
- Bachelor's degree
- Marketing
- Gym membership
Quick apply
Motor Sales Accounts Assistant
O'Regan Motors —Newcastle, County Dublin
- €35,000–€40,000 a year
- Full-time
- Organisational skills
- Employee discount
- Sick pay
Quick apply
Executive Assistant
Optum —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Admin Support
Elwood Roberts —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Project Assistant, MHPSS
UN International Organization for Migration —Dublin, County Dublin
- €3,081 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Relocation assistance
- Sick pay
Quick apply
12d
Reservations and Events Manager
Urban Brewing —DUBLIN 1, County Dublin
- €36,000–€38,000 a year
- Full-time
- Hospitality
- English
- Store discount
- Sick pay
Quick apply
17h
Onboarding Specialist
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Barista Trainer
Bewley's Tea & Coffee Ltd —DUBLIN 17, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Food service
- Organisational skills
- Employee assistance program
- Sick pay
Quick apply
8d
Senior Executive & Project Administrator
Eterna International Limited —DUBLIN 2, County Dublin
- From €55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Quick apply
Executive Administrative Assistant (contract)
Microsoft EMEA —DUBLIN 18, County Dublin
- €178–€200 a day
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
5d
Service Administrator (Dublin)
Dräger UK & Ireland —Dublin, County Dublin
- Hybrid work
- Customer service
- Microsoft Office
- No degree
19h
Front of House (FOH), Veterinary Clinic, Full Time
Village Vets —Dublin, County Dublin
- €29,432 a year
- Part-time
- Customer service
- Clinic
- Front desk
- Annual leave
- Gym membership
4d

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Senior Customer Service Executive

McSport
DUBLIN 22, County Dublin

Quick apply

Job details

Permanent | Full-time
€40,000 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Customer service
ERP systems
English
Zendesk
Communication skills
Microsoft Dynamics Navision

Full job description

Senior Customer Service Executive

Location: Ballymount, Dublin 12

Contract: Full-time, Permanent

Lead the Future of Customer Experience at McSport

Are you passionate about delivering exceptional customer service and ready to step into a role where your impact truly matters? At McSport, we're looking for a driven, tech-savvy Senior Customer Service Executive to be the first point of contact for our valued customers - solving problems, championing their needs, and continuously improving how we serve them.

In this fast-paced, high-impact environment, you'll thrive on variety and challenge, balancing day-to-day customer support with forward-thinking innovation. From resolving complex queries to supporting the roll-out of AI tools and automation, you'll play a key role in shaping the future of customer experience at Ireland's leading sports and fitness brand.

If you're organised, proactive, and ready to work across people, processes, and technology - we'd love to hear from you.

About Us

McSport is Ireland's largest and most successful independent supplier of sports and fitness equipment. As a 100% Irish-owned, second-generation family business, established in 1980, we've built our reputation on expertise, service, and trust.

With over 70 passionate team members across the company, we're committed to helping people live healthier, stronger lives - whether they're training at home, in schools, clubs, or commercial gyms.

What You'll Be Doing

Customer Support & Engagement

Manage a high volume of inbound queries across Zendesk, WhatsApp, and phone channels.
Provide timely, empathetic support and accurate information to customers.
Resolve complaints relating to products, deliveries, or general issues with a solutions-first mindset.
Build strong, lasting relationships with customers - becoming a trusted advisor, not just a support contact.

Collaboration & Problem Solving

Work cross-functionally with colleagues in eCommerce, sales, warehouse, and logistics to resolve issues quickly and effectively.
Liaise daily with multiple courier partners (JMC, DPD, etc.) to ensure timely deliveries and accurate tracking.
Escalate issues where appropriate and follow through to ensure full resolution.

Technology & Innovation

Play an active role in the adoption of AI tools and automation - such as chatbots, intelligent ticket routing, and self-service knowledge bases - with full training and support provided to help you build confidence and stay ahead of the curve.
Identify recurring issues or process inefficiencies, and propose tech-enabled solutions to improve performance.
Stay informed on customer service trends, tools, and best practices - and bring new ideas to the table.

Customer Insight & Continuous Improvement

Track and report on common pain points, ticket trends, and service performance metrics.
Provide feedback to the leadership team to inform product, service, and process improvements.
Contribute to a high-performance culture where customer satisfaction is always the priority.

Who You Are

You'll be a great fit if you have:

2+ years' experience in a fast-paced customer service environment, ideally with high-volume ticket resolution.
Hands-on experience with Zendesk (or similar CRM) - including ticket management, macros, knowledge base, and admin panel familiarity.
Exposure to maintenance queries, spare parts, or installation support is a strong advantage.
Experience with Microsoft Navision (ERP) is desirable but not required.
An interest in sport and fitness is a bonus - but a passion for customer care is essential.

Skills You Bring

Excellent written and verbal communication skills (Fluent English essential).
Strong troubleshooting, prioritisation, and problem-solving abilities.
Calm under pressure, with the ability to juggle multiple tasks at once.
A natural collaborator who thrives in a team but can also work independently.
Comfortable with technology, systems, and learning new tools.
A sense of ownership, accountability, and pride in delivering outstanding service.
Proactive mindset with a desire to innovate, improve and evolve.

Why Join McSport?

We're not just hiring for a job - we're investing in people who want to grow. At McSport, you'll be given the autonomy, tools, and trust to do your best work. You'll be joining a team that values improvement, encourages innovation, and genuinely cares about each other and our customers.

You won't be expected to know everything on day one - we'll provide the tools, training, and support to help you grow into the role and stay up to speed with emerging technologies.

What We Offer

Competitive salary
Company events and team socials
Employee discounts across all products
Wellness programme
On-site parking
Supportive, inclusive company culture
The chance to work with passionate people in a fast-growing, future-focused business

Additional Information

This is a standalone role that requires initiative, accountability, and adaptability. As the business evolves, additional responsibilities aligned with the role's purpose may be assigned. McSport is an equal opportunities employer and is committed to building a diverse and inclusive workplace.

Ready to make an impact? Apply now and join us in shaping the future of customer experience at McSport.

Quick apply

Refine Your Search

admin support jobs in santry county dublin

Senior Customer Service Executive

Office Administrator/Receptionist

Dental Receptionist

Purchasing, Payroll & Accounts/Admin Support Officer (Part Time 75%)

Production Support

Order Entry and Office Admin

Purchasing Administrator (Part Time 20hrs weekly)

Grade VII Administration Manager

Marketing Admin Assistant

Motor Sales Accounts Assistant

Executive Assistant

Admin Support

Project Assistant, MHPSS

Reservations and Events Manager

Onboarding Specialist

Barista Trainer

Senior Executive & Project Administrator

Executive Administrative Assistant (contract)

Service Administrator (Dublin)

Front of House (FOH), Veterinary Clinic, Full Time

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