Find Customer success manager Jobs in Kilcock County Kildare

Customer Success Agent
Lanas Healthcare Technology Ltd —DUBLIN 24, County Dublin
- Software troubleshooting
- SQL
- Patient care
- Annual leave
- Work from home
Quick apply
2d
Store Manager
Aldi —Trim, County Meath
- €67,800–€98,850 a year
- Annual leave
- Employee assistance program
1d
Account Manager
LKQ Corporation —Naas, County Kildare
- Full-time
- Communication skills
- Annual leave
- Employee assistance program
6d
Customer Experience Coordinator
The Fruit People —DUBLIN 11, County Dublin
- €40,000–€42,000 a year
- Full-time
- Hospitality
- Customer service
- Food service experience
Quick apply
3d
Category Development manager
Primeline Group —Ashbourne, County Meath
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
Quick apply
Science & Innovation Customer Project Manager
Dawn Farms —Naas, County Kildare
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Project management
- Annual leave
- Employee assistance program
National Account Manager
ARYZTA —Clondalkin, County Dublin
- €50,000–€60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- In-person
- Work from home
- Employee assistance program
Quick apply
Restaurant and Catering Establishment Manager
Spice Delight Limited T/A Golden Fork —Ashbourne, County Meath
- €36,605 a year
- Weekend availability
- Hospitality
- Marketing
- Customer service
Quick apply
Duty Manager
Dunboyne Castle Hotel and Spa —Dunboyne, County Meath
- €34,000–€38,000 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Management
- Employee assistance program
- Referral programme
Quick apply
Sales Team Leader
DACHSER Ireland Ltd —Rathcoole, County Dublin
- From €40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee assistance program
Quick apply
Care Coordinator
Caremark Kildare —Naas, County Kildare
- €33,000 a year
- Full-time
- Recruiting
- Computer skills
- Communication skills
Quick apply
Assistant Manager
Domino's —Maynooth, County Kildare
- €15.96–€17.54 an hour
- Weekend availability
- Hospitality
- Management
- Supervising experience
- Annual leave
Logistics Operations Manager
Intel —Leixlip, County Kildare
- €55,700–€87,100 a year
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Head of Digital
Choice Stores —Ashbourne, County Meath
- Full-time
- Merchandising
- AI
Quick apply
Food and Beverage Manager
Dunboyne Castle Hotel and Spa —Dunboyne, County Meath
- €45,000–€52,000 a year
- Full-time
- Microsoft Excel
- Management
- Hotel
- Employee assistance program
- Referral programme
Quick apply
2d
Accounts Receivable Specialist
Keelings —Saint Margaret's, County Dublin
- Full-time
- Microsoft Excel
- No degree
- Phone etiquette
- Annual leave
Quick apply
Computer Science Graduate
AQMETRICS —Maynooth, County Kildare
- Full-time
- Computer Science
- In-person
- Communication skills
- Employee assistance program
Business Development Manager
DACHSER Ireland Ltd —Rathcoole, County Dublin
- €60,000–€80,000 a year
- Full-time
- Employee assistance program
- Sick pay
Quick apply
Sales Area Manager - Bus & Coach
Harris Group —DUBLIN 12, County Dublin
- Sales
- English
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
14d
Outdoor Pursuits Manager
The K Club —Straffan, County Kildare
- Full-time
- No degree
- In-person
- Communication skills
- Employee assistance program
- Referral programme
Quick apply

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Customer Success Agent

Lanas Healthcare Technology Ltd
DUBLIN 24, County Dublin

Quick apply

Job details

2 days ago

Benefits

Annual leave
Company pension
Work from home
Employee assistance program

Qualifications

Software troubleshooting
SQL
Patient care
Communication skills

Full job description

Lanas is igniting healthcare innovation. For nearly three decades, we have connected GPs, pharmacists, specialists, surgeons, and other healthcare professionals with the best technology possible, from trusted everyday systems to new innovative tools that add real value for our customers.

Our technology is used by millions of clinical users in over twenty countries. From core clinical workflows to AI-driven innovation, our products help reduce admin, improve access, drive efficiencies, and support safer, more connected care.

Position:

We have an exciting opportunity for a Customer Success Agent to join our busy Customer Service Team, supporting our RxWeb product. This role is ideal for someone who is passionate about delivering customer excellence and has a passion for solving problems.

Reporting directly into the Customer Success Manager, you will be responsible for resolving customer queries, ensuring satisfaction, and identifying opportunities to add value through upselling our software and additional modules. This is an excellent opportunity to build your career in a fast-paced, global company.

Responsibilities include but are not limited to:

Identify, resolve, log, and follow up on all customer queries at all levels of support.
Troubleshoot our software for pharmacies over the phone or via Remote Dial In.
Troubleshoot hardware problems (PCs, printers, networks, scanners).
Collaborate with the team to resolve customer issues efficiently.
Maintain the highest level of communication regarding customer queries, issues, and complaints.
Proactively identify customer needs and recommend additional modules or features that add value.
Support customers in maximizing the benefits of our software, driving adoption and satisfaction.
Take accountability for customer outcomes, ensuring issues are resolved and customers are delighted.
Contribute to a culture of continuous improvement and customer excellence.

Requirements:

The ideal candidate will possess the following qualification, skills, knowledge, and attributes:

Both graduates and experienced candidates welcome.
Strong customer focus with a passion for delivering exceptional service.
Excellent communication, telephone manner, and interpersonal skills.
Ability to multi-task and manage competing priorities.
Good knowledge of databases (SQL) is an advantage.
Willingness to learn and develop new skills, especially in customer success and upselling.
Positive, flexible, and proactive attitude.
Highly motivated, accountable, and results-driven.
Professional approach and strong team player.
Interest in developing a career in customer success, with a mindset focused on customer outcomes and value.

Other information:

At Lanas, you can expect challenging projects, task ownership, continuous training and professional development, and ultimately, the chance to grow a career in an experienced company directly helping to improve patient care. Further, you can also expect:

Company matched pension scheme.
22 days annual leave, increasing yearly up to 26 days.
Enhanced maternity/paternity benefits.
Flexible working/work from home opportunities.
2 paid CSR Volunteering/Charity Days per year.
1 Wellbeing Day per year.
Full access to our Employee Assistance Programme.
Regular wellbeing supports and webinars.
Annual leave purchase scheme.
Working abroad opportunities – 20 working days per year.

Lanas is an equal opportunities employer.

Quick apply

Refine Your Search

customer success manager jobs in kilcock county kildare

Customer Success Agent

Store Manager

Account Manager

Customer Experience Coordinator

Category Development manager

Science & Innovation Customer Project Manager

National Account Manager

Restaurant and Catering Establishment Manager

Duty Manager

Sales Team Leader

Care Coordinator

Assistant Manager

Logistics Operations Manager

Head of Digital

Food and Beverage Manager

Accounts Receivable Specialist

Computer Science Graduate

Business Development Manager

Sales Area Manager - Bus & Coach

Outdoor Pursuits Manager

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