About Keelings
Keelings is a 100% Irish-owned family business passionate about fresh produce. Operating across Ireland, the UK, and Europe, we grow, source, and supply top-quality fruit and vegetables. Our success is built on innovation, sustainability, and strong partnerships - powered by our dedicated people.
Purpose of the Role:
To manage accounts dedicated to the role in a professional and timely manner working to a very high standard to deliver strong results for the relevant customers internally and externally. The collection of funds due on the nominated debtor's accounts / ledger must be timely and efficient and at all times working to maximise cash flow and minimising bad debt risk.
Key Accountabilities & Responsibilities:
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Manage the end-to-end collection of key debtor accounts across both multiple retail groups and independent customers, consistently ensuring timely payment and reducing aged debt.
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Perform weekly debtor account reconciliations to maintain accurate customer balances, identify discrepancies, and resolve outstanding issues.
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Reconcile customer portals to ensure invoices, credit notes, and payments are accurately reflected, enabling timely payment and resolving portal-related discrepancies.
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Process and allocate daily cash receipts, ensuring accurate and timely posting to customer accounts.
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Resolve customer account queries by providing copy invoices, statements, and supporting documentation, while following up to ensure credit requests are processed and approved.
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Import and validate sales batches from the warehouse management system (KBS) into the SUN financial system, maintaining data accuracy and financial integrity.
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Administer weekly and monthly direct debit collections, ensuring payments are processed accurately and on schedule.
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Complete weekly and month-end debtor close processes, including statement generation, ledger reconciliation, and reporting.
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Monitor debtor performance and attend regular review meetings with the Team Lead and Credit Manager to discuss collection progress, prioritise actions, and escalate high-risk accounts.
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Liaise closely with the Commercial team to resolve complex account issues, disputes, and deductions, ensuring prompt payment from customers.
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Prepare and report overdue accounts to the Credit Insurance Company in line with company procedures and policy requirements.
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Crosstrain across the Accounts Receivable function to provide full ledger support, improve team flexibility, and ensure seamless cover during annual leave and absences.
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Support the finance team with additional Accounts Receivable and administrative duties as required.
Key Performance Indicators (KPIs):
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Ensure customers are adhering and paying within agreed credit terms.
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Resolve queries in a timely manner so that payment is collected efficiently.
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Reduce Bad Debt risk for the business.
Key Skills & Knowledge
- Excel / Credit Control experience / Telephone etiquette
Essential:
Previous experience in a fast-paced environment, Cash Collection, query resolution
Education & Qualifications:
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Minimum of two years' experience in Credit Control is desirable
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A self-starter with an ability to work on their own initiative
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Customer focused
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Excellent Attention to detail
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Excellent communication skills / Confident Phone Manner
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Excellent working knowledge of Excel
- Multi-tasking abilities are a must for this fast-paced environment
Benefits:
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Staff discount at Keelings Farm Shop and subsidized canteen
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Free On-site parking with access to electric chargers
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Wellness Initiatives such as wellness week
Keelings Values
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People Matter
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Teamwork
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Integrity
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Passion for Achievement
Inclusion & Diversity Statement
In Keelings we value all perspectives and knowledge that our colleagues bring to our business. We are committed to forming a diverse and inclusive team where all can share their unique experiences and perspectives. We welcome applications from all cultures and backgrounds and are dedicated to forming an environment of inclusiveness and diversity where all can thoroughly feel a sense of belonging.
Reasonable Accommodation Statement
If you require reasonable accommodation during the recruitment process, please let us know at [email protected]
Recruitment Process
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1. CV Submission & email acknowledgment of receipt
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2. Phone Screening
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3. 1st Interview
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4. 2nd Interview
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5. Outcome & Feedback
Keelings Careers - https://www.keelings.com/careers-keelings/
Keelings Strategy & Values - https://www.keelings.com/our-people/
