Find Urgent care Jobs in Dublin County Dublin

Clinical Call Centre Admin Agent
Voluntary Health Insurance —Dublin, County Dublin
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick apply
Staff Nurse
Laya Health & Wellbeing Clinic —Cherrywood, County Dublin
- €47,250 a year
- Full-time
- Clinic
- Patient care
- Acute care
- Employee assistance program
- Sick pay
Quick apply
12d
Rapid Response
Kare Plan Ltd —South Dublin, County Dublin
- €33,000 a year
- 8 hour shift
- English
- No degree
- Patient care
- Employee assistance program
- Referral programme
Quick apply
13d
HR Generalist
Carechoice —Malahide, County Dublin
- Full-time
- Microsoft Powerpoint
Quick apply
13d
Teleradiology Administrator
Medica —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick apply
12d
Rapid Responder - Healthcare Assistant (Driving Essential)
InisCare —DUBLIN 11, County Dublin
- €33,020–€37,128 a year
- 12 hour shift
- No degree
- Patient care
- Leadership
- Referral programme
Quick apply
13d
Healthcare Assistant - Rapid Response
Connected Health —Dublin, County Dublin
- €33,500 a year
- Weekend availability
- No degree
- Communication skills
Quick apply
Community Fundraiser – Leinster South
Irish Cancer Society —Dublin, County Dublin
- €48,000 a year
- Weekend availability
- Hybrid work
- Business development
- Project management
- Recruiting
- Annual leave
- Bereavement leave
Quick apply
4h
Healthcare Assistant On Call - Rapid Responder (Driving Essential)
InisCare —Swords, County Dublin
- €33,020–€37,128 a year
- 12 hour shift
- No degree
- Patient care
- Leadership
- Referral programme
Quick apply
13d
Carer Responder
Contact Care —Dublin, County Dublin
- €30,000–€35,000 a year
- Weekend availability
- English
- No degree
- Communication skills
- Referral programme
7d
Customer Service Administrator (6-month FTC)
Quadient —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee assistance program
Quick apply
Product Support Specialist
Asana —Dublin, County Dublin
- €57,000–€63,000 a year
- Weekend availability
- English
- AI
- Communication skills
- Work from home
Quick apply
Clerical Officer - Grade 3 Panel - Medical Records
Tallaght University Hospital —Tallaght, County Dublin
- Part-time
- English
- Leaving certificate
- No degree
- Annual leave
- Sick pay
23h
Urgent Care Physician, Carrickmines (Permanent)
Voluntary Health Insurance —Carrickmines, County Dublin
- Clinic
- Communication skills
- Life insurance
Quick apply
11d
Urgent Care Physician Carrickmines (Fixed term contract)
Voluntary Health Insurance —Carrickmines, County Dublin
- Full-time
- Clinic
- Communication skills
- Life insurance
Quick apply
11d
Senior People Consultant - Fixed Term 16 Month Contract
Workday —Dublin, County Dublin
- €72,200–€108,400 a year
- Full-time
- Customer service
- English
- Human resources
Operations Office - IT / IS
Allianz —Blackrock, County Dublin
- Full-time
- Computer Science
- English
- Analysis skills
Restaurant Manager - Anantara The Marker Dublin
Minor Hotels Europe & Americas —Dublin, County Dublin
- Restaurant management
- Hotel
- No degree
- Employee assistance program
Quick apply
7d
Software Engineer, Web Application
Iambic Therapeutics, Inc —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- AWS
- Communication skills
3d
Restaurant Manager
Anantara —Dublin, County Dublin
- Weekend availability
- Bar
- Restaurant management
- Hotel
- Employee assistance program
Quick apply
12d

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Clinical Call Centre Admin Agent

Voluntary Health Insurance -
Dublin, County Dublin

Quick apply

Job details

Permanent

Benefits

Employee assistance program

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Administrative experience
IT
Typing
Communication skills

Full job description

Role Title: Administrator (Call Agent)
Location: Vhi, Naas Road
Contract: Full-time, permanent
Grade: Admin

Vhi Health & Wellbeing DAC currently has a full-time permanent role for the position of Administrator

The administrator will work across a 7 day roster over 365 days (including evenings, weekends and Public Holidays) , and will provide best in class customer service to patients attending at the Clinic or when calling the clinical triage phone line, while also being a supportive colleague to other staff members.

About us
Our purpose at Vhi is to help our customers and patients live longer, stronger and healthier lives. A big part of delivering this purpose is to create a workplace culture where all colleagues feel connected, informed and motivated to do their best work. At Vhi, we have a set of shared values that drive the kind of behaviour we want and that will support colleagues to grow, develop and play a key part in our success.

Leading the way in private healthcare, we now offer an extensive range of healthcare services, including: urgent care, planned care, primary care, health screening, hospital @ home, women’s health, digital health, out of hours emergency dental care, and nurseline 24/7. The efficient running of these services is made possible by our teams of highly skilled healthcare professionals.

What we offer

In addition to offering a competitive basic salary, the offer comes with the following benefits:

Bonus
Health Insurance
Pension
Income Continuance
EAP

In addition, Vhi offers a range of services and programs designed to support your physical, mental, and emotional health. Services include the Vhi 360 health centre with lifestyle and complementary therapies, an Employee Assistance Programme (EAP) offering counselling, coaching, and expert advice, and individual support such as mindfulness resources and health coaching.

What will you do:

Provide an excellent level of customer service to patients attending the Clinic.
Manage all communications in a respectful and courteous manner e.g. face-to-face, phones, emails, etc.
Enter accurate information and maintain computerised patient files.
Meeting targets and following current scripts for the Call Centre.
Escalating issues as required to line manager.
Managing large amounts of calls in an effective manner and navigating the patient through the appropriate pathway.
Correspond with the relevant Swiftcare Clinic regarding any patient queries in a timely manner.
Organise and book patients appointments & advise of costs in relation to the range of Vhi Healthcare policies.
Collect payment and issue receipts for payments received. Avoid bad debts where at all possible.
Issue invoices for services delivered and perform daily cash reconciliation.
Deal with all patient queries and/or distribute to other team members where appropriate.
Internal management of patient results to ensure correct recording, sign-off by doctors and filing.
Issue necessary correspondence to third party providers, GP’s etc.
Manage complaints received at source in line with Complaints Procedure.
Provide support for medical staff as required.
Adhere to patient confidentiality at all times in line with our Patient confidentiality policy.
Play a role in maintaining Accreditation standards and adhering to all relevant company policies and procedures, such as Health & Safety, Risk Management, etc.
Be a support to the Clinic Manager/relevant Team Lead
Other related duties as outlined by the Clinic Manager.

What you need to be successful
Education & Experience

Minimum 1 year experience in an administrative role.
Experience in a customer facing role or the ability to demonstrate capability in a customer facing environment is essential.
Previous experience in a healthcare setting would be advantageous but not essential.
Previous experience in a call centre environment is highly desirable.

Interpersonal skills

Patient/customer focused and demonstrating the related skills
Excellent communication skills in person, on the phone or in writing
Excellent interpersonal skills
Strong focus on accuracy and attention to detail
Excellent IT skills – MS Word, Excel and Outlook in particular
Excellent planning and organising skills
Excellent typing skills
Flexible team player with a strong work ethic
Demonstrated alignment to Vhi values

Sustainability

At Vhi, we believe that the health of people and the health of the planet are interconnected. That’s why we’re on a journey towards an integrated model of healthcare that puts people and the planet at its heart.

Our Commitment to Inclusion and Accessibility

At Vhi, we are on a continuous journey to build an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, abilities, and perspectives
We are committed to providing reasonable accommodations at every stage of the recruitment process for candidates with disabilities, neurodivergence, or medical conditions. If you require an accommodation, please contact [email protected], and a member of our recruitment team will be in touch via email.
Any information you provide will be treated confidentially within the recruitment team and used solely for the purpose of determining and providing appropriate accommodations during the application and recruitment process.

Vhi is an equal opportunities employer

Ready to start your journey? Apply now.

Quick apply

Refine Your Search

urgent care jobs in dublin county dublin

Clinical Call Centre Admin Agent

Staff Nurse

Rapid Response

HR Generalist

Teleradiology Administrator

Rapid Responder - Healthcare Assistant (Driving Essential)

Healthcare Assistant - Rapid Response

Community Fundraiser – Leinster South

Healthcare Assistant On Call - Rapid Responder (Driving Essential)

Carer Responder

Customer Service Administrator (6-month FTC)

Product Support Specialist

Clerical Officer - Grade 3 Panel - Medical Records

Urgent Care Physician, Carrickmines (Permanent)

Urgent Care Physician Carrickmines (Fixed term contract)

Senior People Consultant - Fixed Term 16 Month Contract

Operations Office - IT / IS

Restaurant Manager - Anantara The Marker Dublin

Software Engineer, Web Application

Restaurant Manager

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