GET TO KNOW US
At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLE
We are seeking a motivated and adaptable Junior Product Content Coordinator to join the Enrichment Team within the Digital Department on a maternity cover contract.
Reporting to the Senior Product Content Coordinator, this role is responsible for acquiring, tracking, and uploading online product content, ensuring products are published within agreed Speed to Site targets. Working collaboratively with cross-functional teams and supplier brands, you will coordinate the collection and processing of product assets and data, ensuring all content meets quality standards and is accurately prepared and published across the Brown Thomas and Arnotts websites.
The successful candidate will be flexible, able to respond quickly to changing business priorities, and thrive in a fast-paced environment while maintaining a high standard of accuracy and quality.
Key Responsibilities
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Manage the tracking and upload of products through the enrichment workflow
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Work closely with Buying and Merchandising teams to monitor new products entering the business
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Request product imagery and content from supplier brands and manage related communications
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Upload, process, and quality check product imagery and copy to ensure they meet company standards
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Process product imagery using Adobe Photoshop before uploading to the product database
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Assign products to the correct categories and attributes in line with category guidelines
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Carry out quality assurance checks and publish products to the website with a high level of accuracy
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Support the upload of seasonal ranges and key trading projects within agreed deadlines
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Support the collection and processing of required product legislation information
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Complete assigned tasks relating to congruency checks and other reporting initiatives
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Ensure Speed to Site targets are achieved
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Prioritise urgent product uploads when required and communicate progress to relevant teams
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Build effective working relationships with key stakeholders, including the Photo Studio, Merchandising, and Commercial teams, to ensure product standards, guidelines, and business priorities are maintained and supported
KNOW WHAT WE'RE LOOKING FOR
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Highly organised and able to manage tasks efficiently
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Excellent attention to detail and accuracy
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A collaborative team player with the flexibility to adapt to changing priorities
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Proficient in eCommerce database platforms and Microsoft Excel
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Basic knowledge of Adobe Photoshop
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Strong written and verbal communication skills
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Self-motivated, proactive, and able to work independently
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Customer-focused, with an understanding of the importance of high-quality product content
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Comfortable working in a fast-paced, high-volume environment
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Strong problem-solving skills and the ability to use initiative
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Calm and adaptable under pressure
KNOW WHAT'S IN IT FOR YOU
We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.
As a Brown Thomas Arnotts team member, you will benefit from:
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Competitive Salary
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Contributory Pension Scheme
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Competitive annual leave entitlement
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Team Member discount across the world’s most iconic brands
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Recognition Days for Volunteering & Wellbeing
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Wellbeing Initiatives
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Extensive Learning & Development Offerings
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Leading Talent Programmes
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Flexible Working Model
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Additional Benefits
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.
We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at [email protected] to request accommodation.
