Find Senior customer service representative Jobs in Dublin 4 County Dublin

Client Engagement & Operations Lead
Capgemini —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Clinic Manager
3Dental —DUBLIN 22, County Dublin
- €40,000–€50,000 a year
- Full-time
- Management
- Customer service
- Administrative experience
- Annual leave
- Employee assistance program
Quick apply
Client Engagement & Operations Lead
Sogeti —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Assistant Sales Manager, Kurt Geiger Ladies Footwear Department, Arnotts Dublin
Kurt Geiger —Dublin, County Dublin
- Full-time
- Sales
- Retail management
- Employee discount
Quick apply
Senior Key Account Adminstrator
Chadwicks Group —Dublin, County Dublin
- Full-time
- Customer service
- No degree
- Organisational skills
- Sick pay
4d
Senior Account Executive, Mid-Market UKI
HubSpot —Dublin, County Dublin
- Remote
- Sales
- English
- Organisational skills
Quick apply
Field Sales Representative
Honzol LTD —Dublin, County Dublin
- €15–€35 an hour
- Part-time
- Sales
- Business development
- No degree
- Flexitime
Quick apply
9d
Senior Contractor Field Sales Representative II
Schneider Electric —Dublin, County Dublin
- Full-time
- Sales
- English
- No degree
- Annual leave
Client Engagement & Operations Lead
Capgemini Sogeti —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
14d
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Dublin, County Dublin
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
Quick apply
Kurt Geiger, Assistant Manager, Full Time, Permanent
Brown Thomas Arnotts —Dublin, County Dublin
- Full-time
- Management
- Sales
- No degree
- Employee discount
Senior Business Analyst
TestReach —Dublin, County Dublin
- Computer Science
- Master's degree
- Bachelor's degree
Service Delivery Manager (gn)
Hansen Technologies —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
- Negotiation
Senior Sales Executive
Brightery —Dublin, County Dublin
- Full-time
- Customer service
- Leadership
- Communication skills
Associate – Asset Management
Hines —DUBLIN 2, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Compliance Specialist
Fineco Asset Management —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Communication skills
- Annual leave
New Business Sales Consultant
OneAdvanced —Dublin, County Dublin
- Hybrid work
- Business development
- Negotiation
- Annual leave
- Employee assistance program
Sr. Technical Sales Representative (IRI7)
VSE AVIATION —Swords, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Department Manager, Kurt Geiger Men's Footwear Department, Arnotts Dublin
Kurt Geiger —Dublin, County Dublin
- Full-time
- Management
- Customer service
Quick apply
Compliance Specialist
Fineco Asset Management DAC —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- Communication skills
- Annual leave

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Client Engagement & Operations Lead

Capgemini -
Dublin, County Dublin

Apply Now

Job details

Permanent

Qualifications

Microsoft Powerpoint
Microsoft Excel
Visio
Microsoft Office
ServiceNow
Communication skills

Full job description

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, we’ll encourage you to fulfill your potential to be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, we’ll provide everything you need to do your best work and become the best you can be.

YOUR ROLE

We are seeking a Client Engagement & Operations Lead to serve as the primary representative of the organization at the client location, acting as the bridge between client stakeholders and the global delivery team (majority in India). This role is responsible for managing client relationships, ensuring delivery alignment, and driving high-quality communication and governance across the engagement.

You will play a key role in representing delivery outcomes, shaping the operational narrative, and ensuring client feedback is translated into actionable improvements across teams.

Key responsibilities of the role:

Act as the trusted representative and primary point of contact for client stakeholders.
Build strong relationships and maintain alignment on priorities, expectations, and delivery outcomes.
Represent delivery performance and insights in governance meetings, operational reviews, and leadership discussions.
Partner closely with offshore and cross-functional teams to ensure consistent execution, quality, and SLA adherence.
Communicate client expectations, priorities, and feedback to delivery teams and ensure appropriate follow-through.
Provide visibility into operational performance, risks, and improvement opportunities.
Translate operational insights into clear, impactful narratives for client leadership.
Deliver structured and effective presentations in governance forums and executive discussions.
Ensure reporting reflects business impact and meaningful outcomes, not just operational metrics.
Manage escalations and risks proactively, ensuring timely resolution and transparency with stakeholders.
Identify opportunities to enhance processes, improve service delivery, and strengthen overall engagement.
Foster a culture of ownership, accountability, and continuous improvement across delivery teams.

YOUR PROFILE

Strong client relationship and stakeholder management capability.
Exceptional communication, presentation, and storytelling skills.
Ability to bridge client expectations with global delivery execution.
Strong problem-solving, risk management, and decision-making ability.
Experience working within global delivery or offshore operating models.
Experience in client-facing roles within service delivery, operations, or consulting environments.
Proven ability to manage senior stakeholder communication and governance forums.
Strong experience with Microsoft Office Suite – Excel, PowerPoint, Visio, etc.
Experience in Licensing, KYC, Customer Vetting related fields is a big plus
Experience working or managing the teams using ticketing tools (ServiceNow, CRM, IcM, etc.) is a plus
Prior Microsoft experience in the similar domain would be preferred.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

Craft your own career path through continuous learning and personal growth
Our commitment to maintain high ethical standards ensuring Diversity, Sustainability and Inclusion in our business practises
Be a part of our professional communities role framework which promotes professional growth, career development and enhances Sogeti’s capabilities across different domains

Sogeti Ireland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.

We embrace the value of diversity within Sogeti and the entrepreneurial spirit of our people. If you’re looking to join a company with a proven track record of success and that deeply values its people, Sogeti Ireland offers the opportunity for you to grow and advance.

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.

Apply Now

Refine Your Search

senior customer service representative jobs in dublin 4 county dublin

Client Engagement & Operations Lead

Clinic Manager

Client Engagement & Operations Lead

Assistant Sales Manager, Kurt Geiger Ladies Footwear Department, Arnotts Dublin

Senior Key Account Adminstrator

Senior Account Executive, Mid-Market UKI

Field Sales Representative

Senior Contractor Field Sales Representative II

Client Engagement & Operations Lead

Senior Account Executive - AI Software Sales & professional services

Kurt Geiger, Assistant Manager, Full Time, Permanent

Senior Business Analyst

Service Delivery Manager (gn)

Senior Sales Executive

Associate – Asset Management

Compliance Specialist

New Business Sales Consultant

Sr. Technical Sales Representative (IRI7)

Department Manager, Kurt Geiger Men's Footwear Department, Arnotts Dublin

Compliance Specialist

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