Find Retention specialist Jobs in Dublin, D

CRM & Loyalty Specialist
CarTrawler —Dublin, County Dublin
- Hybrid work
- Marketing
- English
- Analysis skills
- Annual leave
- Employee assistance program
8d
CRM Specialist
CarTrawler —Dublin, County Dublin
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee assistance program
8d
Account Manager (Technology Leader/Visionary)
Target Integration —Citywest, County Dublin
- €45,000–€50,000 a year
- Full-time
- Hybrid work
- ERP systems
- No degree
- Manufacturing
- Work from home
Quick apply
14d
Technical Account Manager
Xtremepush —DUBLIN 2, County Dublin
- €50,000 a year
- Hybrid work
- SQL
- AWS
- JavaScript
Quick apply
Corporate and Community Partnerships Manager (MSF IE)
MSF UK —DUBLIN 2, County Dublin
- €59,129.75–€67,013.72 a year
- Microsoft Office
- SharePoint
- Communication skills
- Annual leave
Quick apply
BaSE Specialist
UPS —Finglas, County Dublin
- Full-time
- Engineering
- System design
- Microsoft Office
Client Activation Sales Representative – Dutch | Benelux
Indeed —Dublin, County Dublin
- €34,000–€50,000 a year
- Full-time
- Sales
- English
- In-person
- Wellness program
- Relocation assistance
Quick apply
Front of House Lead -Woulfe Skin Specialists | Glasthule, South Dublin
Woulfe Skin Specialists + Woulfe Wellness —Glasthule, County Dublin
- From €18 an hour
- Full-time
- Management
- Clinic
- No degree
- Employee discount
Quick apply
5d
CRM & Customer Insights
Elwood Roberts —Dublin, County Dublin
- €31,000–€47,000 a month
- Weekend availability
- Hybrid work
- Annual leave
Quick apply
Sales & Renewals Specialist (German Speaker)
Getty Images —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- English
- Research
- Employee stock purchase plan
- Annual leave
Quick apply
Investor Diligence Specialist - 18 Month FTC New
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Client Experience and Sales Specialist
Therapie Clinic —Tallaght, County Dublin
- €14.87–€17.16 an hour
- Management
- Customer service
- Clinic
- Annual leave
Trading underwriter
Berkeley Insurance Group —Dublin, County Dublin
- Full-time
- Sales
- Leaving certificate
- Analysis skills
2d
Account Executive
Zendesk —Dublin, County Dublin
- €111,000–€167,000 a year
- Full-time
- Sales
- Research
- Bachelor's degree
Customer Success Manager (VCF)
Ergo —Dublin, County Dublin
- English
- Analysis skills
- Communication skills
Talent Acquisition CoE Lead
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Management
- Master's degree
- Bachelor's degree
Quick apply
Senior Oracle ERP Service Delivery Manager
Version 1 —Dublin, County Dublin
- €70,000–€75,000 a year
- Full-time
- Hybrid work
- Oracle
- ERP systems
- AWS
Quick apply
3d
Sales Assistant
Right Price Tiles & Wood Flooring —Blanchardstown, County Dublin
- From €28,500 a year
- Weekend availability
- Heavy lifting
- Sales
- Customer service
- Store discount
Quick apply
10d
Technical Sales & Service Representative – Industrial Water Treatment
NCH Europe —Dublin, County Dublin
- €35,000–€48,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
1d
HR Business Partner - Maternity Cover
Sisk —Dublin, County Dublin
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Organisational skills
- Annual leave

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CRM & Loyalty Specialist

CarTrawler -
Dublin, County Dublin

Apply Now

Job details

Permanent
8 days ago

Benefits

Bike to work scheme
Annual leave
Employee assistance program
On-site parking

Qualifications

Salesforce Marketing Cloud
Marketing
English
E-commerce
Analysis skills
Bachelor's degree
Digital marketing
Continuous improvement
Digital Marketing
Business
Marketing

Full job description

Tech that takes you places

We’re CarTrawler, the global travel tech company behind seamless connections between people, places and possibilities. From powering car rental to creating smarter ways to move, we make travel smoother for millions worldwide. Our culture is built on curiosity, collaboration and craic where every idea counts and every journey matters. Ready to make an impact? Let’s go places together.

Responsible for delivering high-impact CRM and loyalty campaigns for strategic partner accounts or brands within a Trading Squad, driving customer engagement, loyalty and commercial outcomes.
Ensures campaign excellence and execution at scale, using data-driven insights, testing and marketing best practices to improve customer engagement, retention, loyalty and commercial outcomes.

What you’ll do as a CRM Specialist

Campaign Execution & Delivery

Act as the CRM & Loyalty SME within the Trading Squad, supporting partner commercial and customer objectives.
Own end-to-end delivery of CRM and loyalty campaigns across email, lifecycle and loyalty communications.
Execute campaigns using CRM platforms (e.g. Salesforce Marketing Cloud), CMS, widgets and partner marketing tools.
Ensure campaign quality and consistency across audience selection, customer journeys, landing pages, compliance and partner requirements.
Collaborate with Trading Squad Leads, Partner Managers and commercial stakeholders to deliver campaigns on time.

CRM & Loyalty Data & Insights

Identify opportunities to grow partner revenue through CRM optimisation, segmentation, lifecycle marketing and personalisation.
Analyse campaign performance and loyalty data to optimise future activity.
Turn campaign insights into commercially focused recommendations.
Define, monitor and report on CRM & loyalty KPIs including engagement, retention, conversion and revenue.
Deliver regular performance reporting to internal squads and partners.

Quality Assurance & Continuous Improvement

Conduct quality assurance across CRM and loyalty campaigns to ensure an excellent customer experience.
Act as the key liaison between partners and internal teams to align CRM, loyalty and commercial objectives.
Identify opportunities to improve campaign execution, processes and operational efficiency.
Champion CRM and loyalty best practice across lifecycle marketing and partner engagement.

CRM & Loyalty Testing & Innovation

Support CRM and loyalty initiatives that improve engagement, retention and commercial performance.
Plan, execute and analyse A/B and multivariate testing programmes.
Identify opportunities to enhance loyalty propositions, automation and lifecycle journeys.
Collaborate with Revenue Enablement, BI, Marketing Technology and Commercial teams to scale successful initiatives.

Stakeholder Collaboration & Communication

Build strong relationships with airline and travel partners as the CRM & Loyalty expert.
Understand partner loyalty programmes, customer strategies and commercial priorities.
Translate partner requirements into clear briefs for CRM, Campaign, Merchandising and Design teams.
Advise internal teams and partners on CRM, lifecycle marketing and loyalty best practices.
Partner with CRM, Loyalty, Revenue Enablement and Commercial teams to identify new opportunities.
Share industry trends, loyalty insights and CRM best practices across the business.

Continuous Improvement & Knowledge Sharing

Improve CRM processes and partner integrations to enhance campaign delivery.
Identify and implement new CRM and loyalty capabilities that create partner value.
Share knowledge and best practices across the CRM team.
Mentor and support colleagues where appropriate.

What you'll bring to the team

Qualifications

Bachelor's degree in Marketing, Business, Digital Marketing, Commerce, Customer Experience or a related discipline, or equivalent professional experience.
Salesforce Marketing Cloud certifications are an advantage.
CRM, Loyalty Marketing or Digital Marketing certifications (e.g. CIM, Digital Marketing Institute) are desirable.
Fluent English.

Experience

3+ years' experience in CRM, Loyalty Marketing, Customer Lifecycle Marketing, Digital Marketing, E-commerce or Travel.
Proven experience delivering CRM and loyalty campaigns across email, lifecycle marketing and marketing automation platforms.
Hands-on experience using Salesforce Marketing Cloud and CMS platforms to execute, optimise and measure campaigns.
Strong track record of improving campaign performance through segmentation, personalisation, testing and data-driven optimisation.
Experience delivering against CRM, loyalty and commercial KPIs, including engagement, conversion, retention, ROI and incremental revenue.
Experience collaborating with cross-functional teams and stakeholders in a fast-paced commercial environment.
Strong analytical skills with experience in performance reporting, KPI tracking and translating insights into commercial recommendations

Go on, give it a go!

We know that looking for a new job can feel a bit daunting but don’t let a touch of imposter syndrome hold you back. Even if you don’t tick every box, we’d still love to hear from you! Apply today to stay connected.

At CarTrawler, we’re proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. No matter your background, identity, or life experience, if you’re passionate about what you do, you’ll be welcomed here.

Perks for the journey

Competitive pay and benefits, including a performance-based annual bonus, fully subsidised VHI health insurance and pension matching up to 4%.

Generous time off and flexible working, including 25 days’ annual leave, extra company days, monthly Friday Unplugged afternoons and the option to work abroad for up to 20 days a year.

Comprehensive wellbeing support, including access to health and mental health programmes (HeadsUp and EAP) and paid leave for marriage, volunteering and personal wellbeing including menstrual, menopause, and fertility leave.

Growth and recognition culture with development opportunities through training, coaching and study support plus programmes that celebrate individual and team achievements.

Everyday perks that make a difference - subsidised canteen (KC Peaches), on-site car parking, Bike to Work and TaxSaver schemes plus an active Sports & Social Club.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

retention specialist jobs in dublin, d

CRM & Loyalty Specialist

CRM Specialist

Account Manager (Technology Leader/Visionary)

Technical Account Manager

Corporate and Community Partnerships Manager (MSF IE)

BaSE Specialist

Client Activation Sales Representative – Dutch | Benelux

Front of House Lead -Woulfe Skin Specialists | Glasthule, South Dublin

CRM & Customer Insights

Sales & Renewals Specialist (German Speaker)

Investor Diligence Specialist - 18 Month FTC New

Client Experience and Sales Specialist

Trading underwriter

Account Executive

Customer Success Manager (VCF)

Talent Acquisition CoE Lead

Senior Oracle ERP Service Delivery Manager

Sales Assistant

Technical Sales & Service Representative – Industrial Water Treatment

HR Business Partner - Maternity Cover

I want to receive the latest job alerts for retention specialist in dublin, d

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What you’ll do as a CRM Specialist

Campaign Execution & Delivery

CRM & Loyalty Data & Insights

Quality Assurance & Continuous Improvement

CRM & Loyalty Testing & Innovation

Stakeholder Collaboration & Communication

Continuous Improvement & Knowledge Sharing

What you'll bring to the team

Qualifications

Experience

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