Find Renewal manager Jobs in Dublin, D

Service Operations Manager
Ideal Fire Ltd —Park West, County Dublin
- Full-time
- Microsoft Office
- Contracts
- Communication skills
- Employee assistance program
Quick apply
14d
Customer Success Operations Manager, EMEA
Okta —Dublin, County Dublin
- €80,000–€110,000 a year
- Data analysis skills
- Analysis skills
- AI
- Annual leave
Community Manager
Huckletree —Dublin, County Dublin
- €38,000–€40,000 a year
- Full-time
- Wellness program
- Sick pay
Quick apply
9d
Technical Customer Success Manager
Modash —Dublin, County Dublin
- €60,000–€90,000 a year
- Full-time
- Remote
- SQL
- Marketing
- Annual leave
Quick apply
Membership Engagement Manager
Irish Green Building Council —DUBLIN 8, County Dublin
- €50,000–€59,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Annual leave
- Sick pay
Quick apply
11d
SMB Account Manager, Gemini Enterprise and Google Workspace, Italy
Google —Dublin, County Dublin
- €62,000–€63,500 a year
- Full-time
- Sales
- Bachelor's degree
- No degree
9d
Senior Renewals Manager, EMEA Enterprise
Udemy —Dublin, County Dublin
- Salesforce
- Time management
Quick apply
Enterprise Account Manager
&Open —DUBLIN 6W, County Dublin
- Hybrid work
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Quick apply
Manager, Total Rewards
PTC Therapeutics International Limited —DUBLIN 2, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Compliance Manager
Apex Group —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Service Administrator
Brennan & Co —Dublin, County Dublin
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
Senior Renewals Manager
Salesforce —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Salesforce
- Analysis skills
2d
Customer Success Manager
Vusion —Dublin, County Dublin
- Full-time
- Remote
Quick apply
Inside Sales & Renewals Manager, ServiceNow
Exclusive Networks —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Sales
- Business development
- Business
2d
Regional Facilities Manager
Mitie —Dublin, County Dublin
- €62,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
10d
Customer Success Manager
VusionGroup —Dublin, County Dublin
- Full-time
Senior Renewals Manager, EMEA Enterprise
Jobs for Courserians —Dublin, County Dublin
- Spanish
- Salesforce
- Time management
Service Commercial & Technical Operations Manager
Cardiac Services IRL —Dublin, County Dublin
- Full-time
- IT
- Leadership
- Communication skills
Quick apply
Customer Success Manager
LearnUpon —Dublin, County Dublin
- AI
- Annual leave
Commercial Manager
CarTrawler —Dublin, County Dublin
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
14d

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Service Operations Manager

Ideal Fire Ltd
Park West, County Dublin

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Bike to work scheme
Company pension
Employee assistance program
On-site parking

Qualifications

Microsoft Office
Contracts
Communication skills
Time management

Full job description

Ideal Fire supply, install, commission, certify & service life safety systems. Wtech Fire & Security Technology Ltd trading as Ideal Fire is part of the Wtech Fire Group who are an internationally recognised leader in Fire Safety and Security. We deliver the best Customer Service to attract and retain the Best People to work with the Best Technology in the Best Workplaces.

THE ROLE

The Service Operations Manager will own the day-to-day performance of our service operations: the engineers, the administration team, the schedule, the contracts and the customer relationships behind them. You will make sure planned maintenance, and reactive callouts are delivered on time.

This is a hands-on management role with real accountability for service delivery quality in a regulated, life-safety environment.

Reporting to: General Manager

Hours: 39hrs per week

Days: Monday-Friday

ESSENTIAL CRITERIA

3+ years' experience managing a service or operations function, including responsibility for a team.
Demonstrable experience of service contracts, SLAs and compliance obligations.
Experience of maintenance scheduling, resource planning or field service logistics.
Strong organisational and time-management skills.
Good understanding of regulatory and compliance requirements.
Proficiency in Microsoft Office and operational software systems (e.g., ERP tools).
Ability to prioritise work and manage challenging workload.
Flexible, adaptable and can-do attitude to work.
Strong interpersonal and communication skills – Written and verbal.
Excellent problem solving, time management, attention to detail, and reliability skills.

DUTIES & RESPONSIBILITIES

Plan, coordinate and supervise day-to-day service and operational activity, including engineer scheduling and callout response
Ensure all service work is delivered on time, within budget, and to the required technical and certification standards
Engineer utilisation and first-time-fix rates improved against an agreed baseline
Manage service contracts and SLAs, including renewals, scope changes and warranty claims.
Track service costs and budget performance and flag variances early.
Resolve operational issues and escalations promptly to minimise disruption.
Lead, develop and support the service team, setting clear expectations and managing performance.
Plan resourcing, training and competency coverage so the team can meet contractual and regulatory obligations.
Identify and lead improvement initiatives, working within group systems and standards rather than around them.
Service procedures documented and operating consistently, in line with group standards.
Maintain strong relationships with customers, protecting satisfaction, renewal and repeat business.
Ensure compliance with health and safety standards, industry regulations, and internal policies.

We value diversity, equity, and inclusion; we recognise the benefits it can bring to the workforce and our Client’s that we support. We celebrate difference and want our People to be representative of all communities, genders, backgrounds and skill levels. If you require reasonable accommodation for any part of the recruitment process, please do not hesitate to let us know.

Our diverse representation is enriched by many characteristics, including race, ethnicity, gender, age, disability, neurodiversity, sexual orientation, religious beliefs, culture, language, and education, as well as professional and cultural experience.

We welcome job applicants from all communities, fostering a culture of inclusion for employees and respecting all individuals.

Our differences make us a better team – make better decisions, drive innovation, and deliver better business results.

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site parking

Work Location: In person

Quick apply

Refine Your Search

renewal manager jobs in dublin, d

Service Operations Manager

Customer Success Operations Manager, EMEA

Community Manager

Technical Customer Success Manager

Membership Engagement Manager

SMB Account Manager, Gemini Enterprise and Google Workspace, Italy

Senior Renewals Manager, EMEA Enterprise

Enterprise Account Manager

Manager, Total Rewards

Compliance Manager

Service Administrator

Senior Renewals Manager

Customer Success Manager

Inside Sales & Renewals Manager, ServiceNow

Regional Facilities Manager

Customer Success Manager

Senior Renewals Manager, EMEA Enterprise

Service Commercial & Technical Operations Manager

Customer Success Manager

Commercial Manager

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