Find Graduate recruitment manage Jobs in Dublin, D

Service Desk Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Customer service
Quick apply
Graduate Cost Managers / Quantity Surveyors - Ireland (2026 starts)
AECOM —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Communication skills
Global Fund Registration Officer
Maples Group - Legal Services —DUBLIN 2, County Dublin
- Microsoft Excel
- English
- Microsoft Office
Early Careers Lead
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee discount
Quick apply
DC Pension Consultant (Dublin, Ireland)
Lane Clark & Peacock —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Specialist
IQVIA —Dublin, County Dublin
- Full-time
- Business
- Communication skills
- Annual leave
13d
Cloud Support Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- DevOps
Quick apply
Enterprise Commercial Sales Executive - UK & I
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Oracle
Quick apply
Principal Biostatistician (Biomarker Analyst -EMEA and US BASED)
サイネオス・ヘルス —Dublin, County Dublin
- English
- Communication skills
HR Business Partner
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Business
Quick apply
Social Care Worker/ Autism Practitioner
Gheel Autism Services —Dublin, County Dublin
- €37,096–€53,674 a year
- Full-time
- Annual leave
- Employee assistance program
Quick apply
12d
Basic Grade Radiographer
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Clinic
- Bachelor's degree
- Free parking
- Employee assistance program
Quick apply
Laboratory & Quality Manager
The Company of Goldsmiths of Dublin The Assay Office —DUBLIN 2, County Dublin
- Full-time
- Master's degree
- No degree
- Leadership
4d
Health & Safety Consultant (PSDP)
ORS —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- Project management
- No degree
- Annual leave
Laboratory & Quality Manager
Company of Goldsmiths of Dublin, Assay Office —DUBLIN 2, County Dublin
- Full-time
- Master's degree
- In-person
- Leadership
Quick apply
5d
Cost Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
- Annual leave
Quick apply
Primary Care Nurse - full-time
Dublin Simon Community —Dublin, County Dublin
- €40,000–€50,000 a year
- Full-time
- In-person
- Annual leave
- Sick pay
14d
Middle Grade Pharmacist
Blackrock Health Hermitage Clinic —Dublin, County Dublin
- Full-time
- Clinic
Quick apply
Commercial Manager
ORS —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Business development
- Annual leave
Quick apply
Intelligent Transport Systems (ITS) Consultant
Arup —Dublin, County Dublin
- Analysis skills
- IT
- Communication skills
- Profit sharing
- Employee assistance program

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Service Desk Consultant

Codec -
Dublin, County Dublin

Quick apply

Job details

Full-time

Qualifications

Azure
Oracle
Customer service
iOS
Windows
Microsoft Office
RBAC
Analysis skills
IT support
WAN
Computer networking
Mobile device management
Communication skills
Intune
VPN

Full job description

Description

We are seeking a customer-focused Service Desk Consultant with strong experience supporting users via phone, email, remote tools, and onsite engagement.

This role involves delivering high-quality IT support across client environments, with a hybrid working model consisting of three days onsite and two days remoteper week. The role will also require occasional travel to customer sites as needed to provide onsite support and project assistance.

Key Responsibilities

Service Delivery & Support

Provide professional and friendly IT support to customers and internal users, both onsite and remotely
Travel to customer sites when required to deliver onsite support and technical assistance
Respond to, log, analyse, prioritise, and resolve IT incidents and service requests in a timely manner
Escalate unresolved issues where appropriate, ensuring full case ownership and updates throughout
Deliver desktop and end-user support, including both remote troubleshooting and desk-side assistance
Manage user accounts, access rights, and devices securely, including provisioning and deprovisioning
Use only approved systems and follow secure working practices when providing remote or onsite support
Identify and promptly report any suspected security incidents or suspicious activity in line with company procedures
Complete mandatory security training and support audit and compliance activities as required

Technical Support

Diagnose and resolve hardware, software, and system issues across user environments
Perform desktop/laptop builds, reimaging, and device deployments
Provide administration and support across Microsoft environments, including:
Microsoft 365 (M365) tenant administration
Azure / Entra ID (user management, group management, Conditional Access, MFA)
Microsoft Intune / Endpoint Manager (device enrolment, compliance policies, configuration profiles, application deployment)
Exchange Online (mailbox management, mail flow troubleshooting, permissions, shared mailboxes)
Support identity and access management tasks
User provisioning/deprovisioning
Role-based access control (RBAC)
Troubleshooting authentication and sign-in issues
Provide support for:
Windows 10/11 environments
Microsoft Office applications
Mobile Device Management (MDM) for iOS/iPadOS and Android devices
Corporate smartphones and BYOD scenarios
Troubleshoot and support:
Email delivery issues (mail flow, spam filtering, connectors)
Endpoint compliance and security policies
Device configuration and deployment via Intune
Support and maintain:
Multi-function devices (printers, scanners, etc.)
Basic networking issues (connectivity, VPN, firewall-related user impact)

Customer & Operational Excellence

Maintain strong client relationships through excellent customer service
Proactively identify opportunities to improve customer IT systems and operations
Communicate effectively with clients and internal teams regarding progress, issues, and resolutions
Manage and prioritise workload effectively to meet deadlines and SLAs

Skills, Knowledge and Expertise

Essential

Minimum 2+ years’ experience in a Service Desk or similar IT support role
Proven experience working in a fast-paced, high-pressure environment
Strong understanding of Service Desk operations and ticket management processes
Excellent customer service and communication skills
Strong troubleshooting, diagnostic, and problem-solving abilities
Hands-on experience with:
Microsoft 365 administration
Azure / Entra ID identity management
Microsoft Intune (Endpoint Manager)
Exchange Online
Experience with:
Device imaging and deployment
Endpoint management and security policies
Microsoft licensing concepts and administration
Networking fundamentals (WAN, VPNs, firewalls)
Ability to work both independently and as part of a team
Full-clean drivers license

Desirable

Exposure to ISO standards
ITIL certification (or working knowledge of ITIL practices)
Experience with:
Azure AD Connect / Hybrid environments
Conditional Access policy design and troubleshooting
Defender for Endpoint / M365 Security tools

Behavioural Competencies

Strong problem-solving and decision-making skills
Ability to prioritise effectively and manage multiple tasks simultaneously
Results-driven with the ability to perform under pressure, particularly in customer-facing environments
Quick to learn and adapt to new systems and technologies
Strong analytical thinking and attention to detail
Clear and professional communication skills

About Codec

Established over 40 years ago, Codec is a multi-award-winning Microsoft Solutions Partner, trusted by public and private sector organisations to deliver impactful digital transformation. With offices in Dublin, Belfast, Cologne, and across Germany, our team of over 300 experts specialises in harnessing the full potential of Microsoft technologies—including Dynamics 365, Power Platform, Azure, and Copilot—to drive innovation, automation, and operational excellence. Codec combines deep industry expertise with a proven track record to help organisations unlock the power of AI and modern cloud solutions

Though originally best known as a hardware reseller, since 2010 Codec has focused on building an outstanding software consulting business with a team of experts implementing enterprise solutions using products from Microsoft and Oracle. Our customer base, revenues and average contract values have grown steadily year on year and we continue to invest in the provision of new product and service offerings.

Our team is a careful mix of recent graduates and experienced professionals from a variety of diverse cultural backgrounds. We are a melting pot of seasoned consultants supported by the best talent from the local universities. We have a thriving placement student academy and graduate recruitment programme which grows year on year.

This company is an equal opportunities employer

Quick apply

Refine Your Search

graduate recruitment manage jobs in dublin, d

Service Desk Consultant

Graduate Cost Managers / Quantity Surveyors - Ireland (2026 starts)

Global Fund Registration Officer

Early Careers Lead

DC Pension Consultant (Dublin, Ireland)

Sales Specialist

Cloud Support Consultant

Enterprise Commercial Sales Executive - UK & I

Principal Biostatistician (Biomarker Analyst -EMEA and US BASED)

HR Business Partner

Social Care Worker/ Autism Practitioner

Basic Grade Radiographer

Laboratory & Quality Manager

Health & Safety Consultant (PSDP)

Laboratory & Quality Manager

Cost Manager

Primary Care Nurse - full-time

Middle Grade Pharmacist

Commercial Manager

Intelligent Transport Systems (ITS) Consultant

I want to receive the latest job alerts for graduate recruitment manage in dublin, d

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