Find Client services specialist Jobs in Dublin, D

Peer Support Specialist
Dublin Simon Community —Dublin, County Dublin
- From €33,500 a year
- Weekend availability
- No degree
- IT
- Communication skills
- Annual leave
- Sick pay
Quick apply
Administrator / Operations Executuve
Rotunda Foundation —DUBLIN 1, County Dublin
- €15,000–€25,000 a year
- Part-time
- Microsoft Office
- No degree
- Organisational skills
- Wellness program
- Flexitime
Quick apply
7d
Solutions Executive - Entry to Media
Think Differently —Dublin, County Dublin
- €32,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Sales & Customer Operations Co-ordinator Role
SMC Group —DUBLIN 17, County Dublin
- €38,000–€43,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
Front-line Service Desk Engineer
Spector —Dublin, County Dublin
- From €32,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
11d
Data Centre Security Officer
Securitas Ireland —Dublin, County Dublin
- €21.67 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Referral programme
Quick apply
Ads Quality Evaluator with ARABIC
Cognizant —Dublin, County Dublin
- Full-time
- Remote
- English
- Research
- Analysis skills
Customer Support Specialist (Spanish Speaking)
Clio —Dublin, County Dublin
- €38,200–€51,800 a year
- Full-time
- CRM software
- Spanish
- Google Suite
Solutions Executive - Entry to Media | Media Sales
Think Differently —Dublin, County Dublin
- €32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Client Development Specialist
Indeed —Dublin, County Dublin
- €34,000–€60,000 a year
- Full-time
- Sales
- No degree
- Communication skills
- Annual leave
Quick apply
18h
Business Development Representative – Dublin Based, Fully Remote
TeamFeePay —Dublin, County Dublin
- Full-time
- Remote
- CRM software
- Sales
- English
- Free parking
Quick apply
3d
Receptionist - General Administration
Brown Brothers Harriman —Dublin, County Dublin
- Overtime
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Order Management Specialist
CEC —DUBLIN 15, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Cleaning Operative - Dublin Airport (Nights)
Unifi —Dublin, County Dublin
- €17.18 an hour
- Overtime
- Cleaning
- Communication skills
- Employee assistance program
- Employee discount
Quick apply
12d
IT Operation Specialist
Elwood Roberts —Dublin, County Dublin
- €35,000–€40,000 a month
- Full-time
- Spanish
- Microsoft Excel
- Management
Quick apply
Ukrainian Project Support/Coordinator - Entry Level
Grouper —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- English
- Project management
Quick apply
Customer Support Agent - English (CL13)
Accenture —Dublin, County Dublin
- Full-time
- Social media management
- Customer service
- English
10h
Helpline Supervisor
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance program
7d
Trade Support Specialist
U.S. Bank National Association —DUBLIN 18, County Dublin
- €41,820–€49,200 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
5d
Assistant Psychologist – 12 Month Fixed- Term Contract
Evolve Ireland —Blanchardstown, County Dublin
- €31,000–€34,000 a year
- Monday to Friday
- Hybrid work
- English
- Research
- Clinic
- Annual leave
Quick apply
16h

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Peer Support Specialist

Dublin Simon Community
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
From €33,500 a year

Benefits

Tax Saver Scheme
Bike to work scheme
Annual leave
Sick pay

Qualifications

IT
Communication skills

Full job description

About the Role

Peer Support Specialists or lived experience roles are critical to the Housing First team and fidelity to the model. This role is an additional support for sustainment of tenancies and managing transition from chronic homelessness and/or addiction to independent living. They should have lived experience which can range from homelessness, mental health, prison custody and will play the role of advocate for the clients. They lead on building rapid trusting relationships with clients. They will work alongside the Intensive Case Managers and report directly to the team leaders and manager for Housing First, holding their own caseloads as identified by ICM’s or requested by clients. This role will be carefully managed, as we are aware of the risks to someone who has lived experience, and they will need to have a clear set of supports to ensure that they are set to succeed while being mindful of their own boundaries.

Contract Type: full-time, permanent

Working Hours: 37.5 hours per week, 7-day liability (includes mornings, daytimes, evenings, and weekends)

Location: Dublin City Centre

Salary: 33,500-35,000 DOE

Role Responsibilities

· Act as a critical member of the Housing First team, supporting fidelity to the Housing First model

· Use lived experience (e.g. homelessness, mental health challenges, addiction, or prison custody) to build rapid, trusting relationships with clients

· Advocate for clients, ensuring their voices, choices, and needs are represented within the Housing First service and wider systems

· Work closely alongside Intensive Case Managers (ICMs) to support agreed client goals

· Hold and manage an allocated caseload, as identified by ICMs or requested by clients

· Support clients in navigating services, developing life skills, and strengthening independence

· Maintain comprehensive and up to date support plans, risk assessments, and case notes on PASS and related databases in accordance with SLA requirements.

· Maintain clear professional boundaries while drawing on lived experience in a safe and ethical way

· Participate in structured supervision and support to ensure wellbeing, role clarity, and ongoing development

· Report directly to Housing First Team Leaders and Manager

· Contribute to a trauma informed, strengths-based, and recovery oriented team culture

· Maintain knowledge and awareness of mental health issues, good practice in the field of mental health, and act as professional guide and mentor to members of staff.

· Promotion of the Harm Reduction model by providing support in Harm Reduction interventions and meetings.

· To develop and maintain a collaborative approach between the accommodation provider and mental health and addiction services (i.e. addiction treatment clinics, Community GPs, community mental health teams, Simons Counselling services, homeless specific mental health teams, other professionals and Health services).

· To provide brief interventions to clients in crisis and in line with best practice.

· The achievement of goals as determined by organisational strategy and local scorecard.

Qualifications and Experience

Essential:

· Certificate in Peer Support Working in Mental Health or equivalent, NQF level 8 (DCU).

· Must be at least 2 years out of services, post recovery.

· Lived experience of one or more of the following:

o Homelessness

o Mental health challenges

o Substance use and/or recovery

o Prison custody or involvement with the criminal justice system

· A strong commitment to the values and principles of the Housing First model

· Ability to build trusting and respectful relationships with people with complex needs

· Understanding of the challenges faced by people transitioning from chronic homelessness to independent living

· Ability to use lived experience appropriately to support, motivate, and advocate for clients

· Willingness and ability to work within professional boundaries and reflect on personal wellbeing

· Capacity to manage an allocated caseload with support and supervision

· Ability to work collaboratively as part of a multidisciplinary team

· Good communication skills, including the ability to advocate effectively for clients

· Willingness to engage in regular supervision, training, and reflective practice

· Basic IT skills and ability to complete required documentation

Desirable:

· Previous experience in a peer support, support worker, or lived experience role

· Knowledge of trauma informed, recovery oriented, and strengths-based practice

· Understanding of housing related support, tenancy sustainment, or homelessness services

· Experience working alongside case managers, social workers, or health professionals

· Knowledge of local support services (e.g. mental health, substance use, health, welfare, or justice services)

· Experience of group work or community-based support

· Lived experience of successfully sustaining a tenancy

Benefits with Dublin Simon Community

· 25 days annual leave

· 5% matched contribution to your pension

· Paid Sick Leave Policy

· Paid Maternity Leave Policy

· Bike to Work Scheme

· Commuter Travel Tax Savers Ticket

· 1st-week Comprehensive Training

· Progression Opportunities

Pay: From €33,500.00 per year

Experience:

lived peer support specialist: 2 years (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

client services specialist jobs in dublin, d

Peer Support Specialist

Administrator / Operations Executuve

Solutions Executive - Entry to Media

Sales & Customer Operations Co-ordinator Role

Front-line Service Desk Engineer

Data Centre Security Officer

Ads Quality Evaluator with ARABIC

Customer Support Specialist (Spanish Speaking)

Solutions Executive - Entry to Media | Media Sales

Client Development Specialist

Business Development Representative – Dublin Based, Fully Remote

Receptionist - General Administration

Order Management Specialist

Cleaning Operative - Dublin Airport (Nights)

IT Operation Specialist

Ukrainian Project Support/Coordinator - Entry Level

Customer Support Agent - English (CL13)

Helpline Supervisor

Trade Support Specialist

Assistant Psychologist – 12 Month Fixed- Term Contract

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