Find Workshop manager Jobs in County Waterford

BMW Aftersales Manager
Bolands Waterford —Waterford, County Waterford
- €65,000 a year
- Full-time
- Customer service
- No degree
- IT
Quick apply
Workshop Supervisor
Weltec —Waterford, County Waterford
- Full-time
- Microsoft Office
- No degree
- Quality control
Quick apply
Service Advisor
Sheridan Waterford Ltd. —Waterford, County Waterford
- Up to €40,000 a year
- Full-time
- No degree
- In-person
- Communication skills
- Employee discount
Quick apply
13d
Stores Operative
Weltec —Waterford, County Waterford
- Forklift
- Microsoft Office
- No degree
Quick apply
14d
Design Engineer
Ingersoll Rand —Waterford, County Waterford
- €45,000–€50,000 a year
- Full-time
- AutoCAD
- CAD
- No degree
- Employee assistance program
- Sick pay
Recruiting full-time mechanics
JJ Kavanagh & Sons —Waterford, County Waterford
- Weekend availability
- Computer skills
Workshop Motor Mechanic
John Kelly Ltd —Waterford, County Waterford
- Full-time
- Organisational skills
- Communication skills
- Employee assistance program
- Sick pay
Quick apply

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BMW Aftersales Manager

Bolands Waterford -
Waterford, County Waterford

Quick apply

Job details

Permanent | Full-time
€65,000 a year

Benefits

Company car
Company pension

Qualifications

Customer service
IT
Leadership
Communication skills

Full job description

Role Purpose:

To achieve service volumes and profit objectives through motivating and developing the service team to be fully competent in their job roles. Manage all Aftersales processes and to ensure all customers receive excellent customer service.

Key Responsibilities:

Measure and maintain targets on a daily basis, ensuring continuity in achievement

Regularly engage with Manufacturer Aftersales representatives and implement all Manufacturer strategies to maintain and increase parts and labour sales

Maintain standards of performance of the Aftersales team through effective coaching and performance management.

Recruit and select Aftersales team members in line with organisational and manufacturer requirements.

Maintain high levels of customer service standards and ensure understanding and adherence to the requirements of Manufacturer customer satisfaction indicators.

Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, cost of sales) so that they are in line with retailer and manufacturer operating requirements.

Maximise commercial opportunities through developing and implementing campaigns within specific market sectors.

Monitor and evaluate customer needs and competitor activity in the market, ensuring that service marketing campaigns are relevant and targeted.

Ensure all Aftersales processes meet Retailer and Manufacturer requirements and that they are implemented in a consistent manner.

Regularly communicate and interact with members of other departments to develop the business and the team ethos.

Maintain a safe and healthy working environment, ensuring employees comply with Health and Safety requirements.

The Successful Candidate Will Ideally Have The Following Attributes:

Proven experience of running a successful service workshop and parts department

Sound business acumen, and the capability to control costs and increase profits.

Strong technical knowledge.

Proven people management skills and leadership ability.

Excellent interpersonal and communication skills.

Desire to ensure high levels of customer satisfaction.

Proven ability to work to high standards.

Strong IT and administration skills.

Ability to work calmly under pressure.

A full and valid driving license.

Benefits:

€65,000 base salary

Above industry standard OTE earnings

Company car

Monthly performance bonus

Company pension

Industry leading training opportunities

Candidates must demonstrate relevant motor industry experience on application to be considered for this role.

Quick apply

Refine Your Search

workshop manager jobs in county waterford

BMW Aftersales Manager

Workshop Supervisor

Service Advisor

Stores Operative

Design Engineer

Recruiting full-time mechanics

Workshop Motor Mechanic

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