Find Head of customer service Jobs in County Mayo

Transaction Services Manager
Coillte —Castlebar, County Mayo
- Microsoft Office
- Business
- Leadership
5d
Online Warehouse & Administration Supervisor, Castlebar, Co. Mayo
Carraig Donn —Castlebar, County Mayo
- Full-time
- Customer service
- Administrative experience
- Supervising experience
- Employee assistance program
- Employee discount
Quick apply
Customer Assistant - Claremorris, Kilcolman Road
Lidl —Claremorris, County Mayo
- €15.40–€17.90 an hour
- Overtime
- Serving
- Customer service
- No degree
- Employee assistance program
2d
Ground Services Operative
Ireland West Airport —Charlestown, County Mayo
- From €14.15 an hour
- Weekend availability
- Analysis skills
- Communication skills
Quick apply
Production Manager
Vantive —Castlebar, County Mayo
- Continuous improvement
- Budgeting
- Leadership
Night Porter
Westport Estate —Westport, County Mayo
- Part-time
- Customer service
- Analysis skills
- First Aid Certification
Quick apply
Sales Advisor, Westport, Co. Mayo.
Carraig Donn —Westport, County Mayo
- Part-time
- Customer service
- English
- Communication skills
- Employee assistance program
- Employee discount
Quick apply
3d
Store Manager
Supermac’s —Westport, County Mayo
- Weekend availability
- Customer service
- Restaurant management
- Supervising experience
- Wellness program
- Employee assistance program
Quick apply
13d
Projects Engineering Manager
Vantive —Castlebar, County Mayo
- AutoCAD
- Engineering
- Microsoft Office

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Online Warehouse & Administration Supervisor, Castlebar, Co. Mayo
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Transaction Services Manager

Coillte -
Castlebar, County Mayo

Apply Now

Job details

Permanent
5 days ago

Qualifications

Accounts payable
Financial auditing
Microsoft Office
Business
Leadership

Full job description

Role Objective

Responsible for providing efficient, controlled and high-quality finance transaction services, ensuring the timely collection of cash and accurate payment of suppliers and employees in line with Group policies and statutory requirements. The role ensures accurate and timely processing of transactions, strong financial controls, and drives continuous process improvement across finance operations.

Terms & Conditions

Reports to: Head of Finance

Contract: Permanent

Location: Castlebar

Responsibilities

Accounts Payable

Oversee the accounts payable function to ensure that all expenditure is processed and paid accurately and promptly, including invoice processing, validating payment requests, maintaining relationships with suppliers, and resolving payment discrepancies.

Manage the execution of all payment runs (including suppliers, contractors, acquisitions and bank transfers), ensuring full compliance with internal controls, approval processes and financial procedures.

Accounts Receivable

Oversee the accounts receivable function to ensure that cash collections from customers are timely and accurately recorded.

Monitor aged debt, credit insurance compliance, outstanding customer balances, and coordination with customers for payment, and resolution of queries and disputes.

Ensure effective management and control of the company credit card process, ensuring compliance with internal policies and procedures.

Payroll & Pensions

As appropriate, support the accurate execution of payroll, pensions and expenses, providing reviews of the payroll and pensions files and ensuring that payments are made on time.

As required in the role, review monthly salary payroll, monthly pension payroll, weekly industrial payrolls, statutory payovers, travel expenses and third-party payments.

Ensure all payroll reviews and processing comply with confidentiality, control and audit requirements.

Reporting

Manage the monthly close process and year end audit process across accounts payable and accounts receivable, ensuring accurate and timely completion of financial reporting cycles.

Oversee the preparation, review and approval of general ledger reconciliations to ensure all accounts payable, accounts receivable and payroll balance sheet general ledgers are reconciled, and that any reconciling items are clearly documented and understood.

Oversee the maintenance and accurate updating of the fixed asset register in line with internal policies, controls and processes.

Compliance & Controls

Ensure compliance with all relevant legislation and regulations across accounts receivable, accounts payable and payroll, proactively identifying and escalating any risks or issues that may arise.

Oversee the preparation and submission of indirect tax returns including VAT, RCT, and PSWT.

Engage with Group Finance on updates to tax legislation related to VAT, RCT and PSWT, and engage with Irish Revenue where required.

Ensure robust internal controls are maintained across transaction services, adhering to best practices, including up to date process documentation, appropriate segregation of duties, strong approval processes & control frameworks, system access controls, and financial controls to mitigate fraud and cyber risks, supported by regular financial reconciliations.

Transactions services lead for finance systems management, including Agresso system oversight and administration, as well as system upgrades, enhancements, and testing.

Responsibility for the Agresso contractual licence compliance and optimisation for Coillte.

Transactions services lead in oversight of integration between business systems and Agresso for the recording of financial transactions ensuring accuracy and completeness in the recording of transactions.

Collaboration & People Leadership

Lead awareness and training across the organisation on accounts payable and accounts receivable policies, processes and compliance requirements.

Deliver agreed levels of service to internal stakeholders in the Lean Centre and Land Solutions, aligned with established Service Level Agreements.

Lead and manage the performance and development of the transaction services team, fostering a positive work environment and encouraging professional growth.

Drive and promote a culture of continuous improvement, accountability and operational excellence, motivating the team to identify and implement process improvements and enhancements.

Actively participate in or lead projects as required, collaborating with cross-functional teams to achieve organisational goals.

Provide ongoing support to the Head of Finance and fellow finance team members, assisting with strategic initiatives and day-to-day operations.

Behavioural Competencies

Communication: Communicates confidently across teams, adapts messages for different audiences, and encourages open conversations.

Collaboration: Builds strong working relationships across teams, encourages sharing and teamwork.

Problem Solving: Finds root causes, creates solutions, and improves processes.

Leadership Capability & Development: Leads projects, mentors others, and drives team success.

Executional Excellence: Delivers strong results and improves team efficiency.

Resilience: Manages pressure well, supports team wellbeing, and stays productive during busy times.

All employees must be a role model of the Coillte values.

Desired Professional/Technical Competencies

Business or finance related degree / accountancy qualification or relevant experience

5-8 years experience in a commercial organisation including team leadership

Knowledge of relevant legal, audit or statutory regulations.

Strong proficiency with ICT systems including MS Office, Agresso, Power Apps or similar

Proven ability to meet tight deadlines and manage competing priorities as an individual and leading a team

Demonstrated experience in identifying and implementing change

Our Company Values

Committed
Resourceful
Collaborative
Knowledge-Led

Applications

Closing date for applications is 4pm, Tuesday, 30 June 2026. Please submit your application through our Recruitment platform.

Coillte is proud to be an equal opportunities employer. We are committed to providing an inclusive and diverse workplace for all which builds upon our core values and fosters a positive work environment where EVERYONE can bring their true self to work and achieve their full potential.

If for any reason you would like us to make any supports or accommodations to help you in making your application please contact us at [email protected]

Your application details will be stored for a period of 14 months in line with the Data Protection Act 1988, Amended 2003, and the General Data Protection Regulation (Regulation (EU) 2016/679, and used solely for the purposes of your application for employment within the Company. For more information on the processing of your personal data please see our Data Protection Policy and Privacy Policy.

Apply Now

Refine Your Search

head of customer service jobs in county mayo

Transaction Services Manager

Online Warehouse & Administration Supervisor, Castlebar, Co. Mayo

Customer Assistant - Claremorris, Kilcolman Road

Ground Services Operative

Production Manager

Night Porter

Sales Advisor, Westport, Co. Mayo.

Store Manager

Projects Engineering Manager