Find Customer experience manager Jobs in County Galway

Store Manager - IKEA Galway
IKEA —Galway, County Galway
- €54,610.36 a year
- Weekend availability
- Leadership
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Local Government Jobs Ireland —Galway, County Galway
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Customer Service Co-ordinator
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3Dental —Galway, County Galway
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GENERAL MANAGER - Galway City
Sprout & Co —Galway, County Galway
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Showroom Manager
N17 Superstores —Milltown, County Galway
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Assistant Manager
Screwfix —Galway, County Galway
- €33,200–€34,600 a year
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Front Office & Sales Administrator
Woodfarm Fencing Supplies Ltd —Ahascragh, County Galway
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Value Stream Director- Coronary & Renal Denervation (CRDN)
Medtronic —Galway, County Galway
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Quality Manager
Quasar Medical —County Galway
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Management Trainee
Schuh —Galway, County Galway
- Holidays
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Customer Delivery Driver - Ballinasloe
Tesco Ireland —Ballinasloe, County Galway
- €18.24 an hour
- Full-time
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New Business Development Manager Smurfit Westrock
Smurfit Westrock —Galway, County Galway
- €55,000–€65,000 a year
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2d
Finance Operations Manager
Viatris —Inverin, County Galway
- Full-time
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Business Administrator
Usafety —Galway, County Galway
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Store Manager - IKEA Galway

IKEA -
Galway, County Galway

Apply Now

Job details

Permanent | Full-time
€54,610.36 a year
2 days ago

Qualifications

Leadership

Full job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

Location

Galway
Employment type

Full Time Permanent
Department

Sales & Commercial
Deadline

2026-06-10

Candidate profile (text) - Default language IKEA is coming to Galway! IKEA Planning and Order Point, Galway is set to open soon. This new unit brings fresh opportunities, requiring innovative thinking, adaptable solutions, and a dynamic approach—creating an exciting environment for our people to grow and thrive.

We are seeking a Unit Manager to lead the new team across the whole store. This role is ideal for an experienced leader with a strong business acumen who is ready to take on a leadership role with full responsibility.

Galway presents a unique opportunity to broaden your expertise across all aspects of the business. As Unit Manager, you will assume full responsibility for store operations while leading a multi-skilled team in a dynamic and evolving retail environment.

WHAT WE OFFER

The Start Date of employment will be late summer 2026.
The starting salary for this role is €54,610.36 per annum, based on skills and experience.
39 Hours working 5 days per week including evenings and alternate weekends
We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

Our co-workers bring unique ideas and skills to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.

15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
iBenefits – Rewards & discount portal.
Free healthy meal option, salad bar, fruit, and hot/cold drinks.

..as well so much more! https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310/

WHAT YOU'LL NEED TO HAVE

Leadership responsibility for a team for 2 years plus.
You enjoy exploring new ways of working promoting and encouraging change within your team as a way to secure long term growth.
Be business minded, customer and co-worker focused.
Effective management and collaborative team building mindset. You are skilled at building trust and communicating clearly with different people in various situations.
Combining efficiency, inspiration and profitability. You can work both strategically and operationally using flexibility and simplicity to accomplish tasks.
You have a customer first mindset that you use to inspire your team, ensuring that the customer experience is in focus in everything they do.
Thriving in environments with changing priorities, you will use your experience to guide the creation and administration of targeted plans and budget allocations.
Solid understanding of market intelligence data and insights to meet organisational goals and objectives.

WHAT YOU'LL BE DOING DAY TO DAY

Ensuring that the store works ethically and in compliance with internal regulations and external laws in relation to risk, safety and security, environment, property, facilities and safety.
Monitoring and analysing staff costs ensuring the unit has the right staffing levels used in the most cost-efficient way, meeting staff cost budgets, managing the effective use of staffing resource continuously evaluating and improving this.
Promote a positive customer experience in the Planning & Order point by ensuring co-workers work to build trust and emotional connections between the customer and the brand.
You work with the main store to ensure the Planning & Order Point is locally relevant, using appropriate range presentation and communication.
Analyse the sales performance of the Planning & Order Point and use any findings to create action plans to improve.
Supporting your co-workers in becoming skilled and knowledgeable, recognise their contributions and work with them to identify and develop succession.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team.

Come see the wonderful workday where we create a better everyday life for the many!

RECRUITMENT PROCESS INFORMATION

Let us know if you require any adjustments to be made during the interview process as soon as possible.

Please attach an updated CV and cover letter with your application so we can get to know you better.
Shortlisted candidates will be invited to complete an on-demand video interview.
Candidates selected until this point will be invited by email to attend a live virtual interview with a member of the recruitment team.
Final stage candidates will be invited to a further live virtual interview with the store hiring team and managers that the selected candidate will be reporting to.

The selected candidate will follow a structured training plan and needs to be available to complete it from mid-July through August 2026. This will involve travel to another IKEA store, which will be fully arranged and funded by IKEA. This ensures you are fully upskilled ahead of opening, with no personal expenses incurred.

We understand not everyone will be selected, but we promise to keep you informed either way.

For any advice or support, email Recruiter [email protected] and who will be ready to help.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

Living our values
Being your unique self, while respecting and including others
A passion for home furnishing
Performing & delivering while learning & developing
Having fun!

Apply Now

Refine Your Search

customer experience manager jobs in county galway

Store Manager - IKEA Galway

Deputy Manager

Ecommerce Manager (Maternity Cover)

Account Manager

Customer Adoption Manager

Graduate Management Trainee - Galway

Assistant Staff Officer Grade IV

Customer Service Co-ordinator

Front of House Lead

GENERAL MANAGER - Galway City

Showroom Manager

Assistant Manager

Front Office & Sales Administrator

Value Stream Director- Coronary & Renal Denervation (CRDN)

Quality Manager

Management Trainee

Customer Delivery Driver - Ballinasloe

New Business Development Manager Smurfit Westrock

Finance Operations Manager

Business Administrator

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