Find Customer service supervisor Jobs in County Dublin

Corporate Security Officer
Synergy Security Solutions —DUBLIN 2, County Dublin
- €19–€20 an hour
- Day shift
- Customer service
- English
- First Aid Certification
- Employee assistance program
13d
Accommodation Supervisor
Talbot Hotel Stillorgan —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Hotel
- Free parking
- Life insurance
Quick apply
Helpline Supervisor
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance program
7d
Service Supervisor
Kone —Dublin, County Dublin
- Full-time
- Supervising experience
- Organisational skills
- Communication skills
Security Checker
gategroup —Dublin Airport, County Dublin
- €17.06 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Security Supervisor (STARS Lead)
Securitas Ireland —Dublin, County Dublin
- €47,000 a year
- Overtime
- Customer service
- English
- Microsoft Office
- Employee assistance program
- Referral programme
Quick apply
Corporate Security Officer
Securitas Ireland —Leopardstown, County Dublin
- €45,130 a year
- Overtime
- Management
- Customer service
- English
- Employee assistance program
- Referral programme
Quick apply
Cash Desk Executive
Weir & Sons —Dublin, County Dublin
- From €15 an hour
- Full-time
- Customer service
- Finance
- Bachelor's degree
- Store discount
- Employee discount
Quick apply
10d
Check-in Agent
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Overtime
- Customer service
- English
- No degree
- Employee assistance program
- Employee discount
Quick apply
Warehouse Manager - Dublin 22
REXEL —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Warehouse experience
- Store discount
- Employee assistance program
Quick apply
Floor Supervisor
Jack & Jones —Dún Laoghaire, County Dublin
- €14.75 an hour
- Full-time
- Sales
- English
- Leaving certificate
- Employee discount
Quick apply
11d
Security Day Supervisor
BidvestNoonan —Dublin, County Dublin
- €19.50 an hour
- Full-time
- No degree
- Communication skills
Quick apply
Security Supervisor
Synergy Security Solutions —DUBLIN 2, County Dublin
- €18.50 an hour
- Weekend availability
- English
- No degree
- Communication skills
- Employee assistance program
- Referral programme
10d
Warehouse Supervisor
STL Logistics —DUBLIN 8, County Dublin
- 8 hour shift
- Management
- Mentoring
- Warehouse experience
- Annual leave
- Employee assistance program
Quick apply
5d
Warehouse Supervisor
Alliance Automotive Group Ireland Limited —DUBLIN 12, County Dublin
- Overtime
- Supervising experience
- Continuous improvement
- No degree
- Free parking
- Referral programme
Quick apply
Night Security Supervisor
BidvestNoonan —Dublin, County Dublin
- €19.67 an hour
- Full-time
- English
- Leadership
- Communication skills
Quick apply
Cinema Duty Manager
Omniplex Cinemas Nutgrove —Rathfarnham, County Dublin
- €30,000–€34,000 a year
- Full-time
- Management
- Supervising experience
- IT
- Wellness program
- Employee assistance program
Quick apply
Accounts Assistant
Ray Cooke Auctioneers Ltd —Citywest, County Dublin
- €18,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Work from home
Quick apply
6d
Customer Service Advisor (FTC up to 12 months)
CMA CGM —Dublin, County Dublin
- Hybrid work
- Customer service
- Analysis skills
- IT
- Annual leave
- Employee assistance program
6d
Hospitality Supervisor
OCS Group —Dublin, County Dublin
- €16 an hour
- Day shift
- Remote
- Culinary experience
Quick apply
7d

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Corporate Security Officer

Synergy Security Solutions -
DUBLIN 2, County Dublin

Apply Now

Job details

€19–€20 an hour
13 days ago

Benefits

Employee assistance program

Qualifications

Customer service
English
First Aid Certification
PSA Licence
Conflict management
Front desk
Security
Leadership
Communication skills

Full job description

Job Description: Corporate Security Officer

Job Title: Corporate Security Officer

Department: Operations

Reporting to: Site Manager

Responsible for: Front of House Security, Access Control & Incident Escalation

Location: Dublin 2 (Corporate Client Site)
Schedule: Shift Based (Day Shifts / Corporate Operating Hours)
Role Type: Permanent
Remuneration: €19.00 per hour (rising to €20.00 per hour upon completion of 6 months)

Position Summary:

The Corporate Security Officer serves as the primary frontline security representative within a modern corporate office environment. Positioned at front-of-house (FoH) reception areas, access turnstiles, and entry points, the officer balances exceptional client-facing customer service with vigilant access control enforcement. This role is strictly focused on maintaining site-level physical safety, visitor management, and access integrity. While operating as part of the broader Security Operations umbrella, this role collaborates with our Regional Security Operations Center (RSOC), serving as an on-site operational partner that escalates critical incidents and receives secondary system dispatches when required.

Key Responsibilities

Front of House & Customer Service:

Deliver a welcoming, executive-level customer service experience to all employees, clients, contractors, and visitors entering the facility.
Manage visitor registration platforms, verify identity credentials, issue temporary access passes, and enforce nondisclosure agreement (NDA) protocols.
Maintain complete visibility over reception entryways, turnstiles, and lobby traffic to prevent tailgating and unauthorized entry.
Assist internal personnel and guests with day-to-day inquiries while maintaining high standards of decorum, professionalism, and site safety.

Physical Access Control & Site Security:

Monitor and manage local physical access points, speed gates, turnstiles, barrier arms, and secure floor doors.
Conduct regular physical safety inspections and foot patrols across corporate common areas, executive floors, stairwells, and perimeter points.
Verify contractor work permits, vendor authorizations, and high-risk work sign-ins prior to granting building access.
Report technical access control hardware faults (e.g., card reader failures, turnstile gate errors) through standard site maintenance channels.

Inter-Departmental Interface (Sec Ops Escalation & RSOC Handshake):

Maintain a professional departmental boundary with the Regional Security Operations Center (RSOC), operating strictly as the local on-site responder to RSOC-issued notifications.
Respond locally to physical security notifications or alarms (e.g., door held open, emergency exit activations) forwarded by the RSOC team.
Provide real-time, on-scene visual verification and verbal status updates back to the RSOC during localized incidents or system alerts.
Forward local incident logs and field intelligence to the RSOC for centralized logging and regional tracking.

Emergency Response & Reporting:

Respond immediately to localized site emergencies, fire alarm activations, medical situations, or aggressive behavior.
Assist site management and emergency wardens during building evacuations, shelter-in-place events, or localized crises.
Complete accurate, detailed Incident Reports (IRs) for line management and client review following any safety breach or site event.
Undertake reasonable and lawful operational tasks as directed by site leadership.

Skills and Qualifications

Certification / Licensing:

Must hold a valid, current Private Security Authority (PSA) License (Door Supervisor or Static Guard).
Valid First Aid Responder (FAR) or Occupational First Aid certification is highly desirable.

Technical Skills & Software Exposure:

Proficiency with digital Visitor Management Systems (VMS) (e.g., Envoy, SwipedOn).
Experience operating physical access control entry systems and barrier turnstiles.
Basic computer literacy (Microsoft Office, Google Workspace, email applications).

Communication & Interpersonal Skills:

High-level customer service skills suited for executive corporate and technology-hub environments.
Clear written and verbal English communication (Minimum B2 level) for clear reporting and radio etiquette.
Strong de-escalation and conflict resolution skills to handle non-compliant visitors or security breaches assertively and professionally.

Core Attributes:

High standard of personal grooming, uniform presentation, and professional conduct.
High situational awareness and active observation skills.
Ability to work independently at the front desk while maintaining collaborative alignment with site management and partner Sec Ops departments.

Further Information:

The company will ensure that you:

Receive full corporate uniform and standard security tools to perform your role effectively.
Are provided with comprehensive site-specific Standard Operating Procedures (SOPs) and clear escalation matrices.
Have access to QQI-certified training, Employee Assistance Programs (EAP), and structured career development paths within the wider Security Operations team.

PSA Licence. Valid work permit / visa (If applicable) First Aid Responder (FAR) / Occupational First Aid certification is desirable. Previous experience in corporate security, front-of-house, reception, or a similar environment is desirable. Proficient in Google Workspace

Apply Now

Refine Your Search

customer service supervisor jobs in county dublin

Corporate Security Officer

Accommodation Supervisor

Helpline Supervisor

Service Supervisor

Security Checker

Security Supervisor (STARS Lead)

Corporate Security Officer

Cash Desk Executive

Check-in Agent

Warehouse Manager - Dublin 22

Floor Supervisor

Security Day Supervisor

Security Supervisor

Warehouse Supervisor

Warehouse Supervisor

Night Security Supervisor

Cinema Duty Manager

Accounts Assistant

Customer Service Advisor (FTC up to 12 months)

Hospitality Supervisor

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