Find Customer service analyst Jobs in County Dublin

Business Analyst
Version 1 —Dublin, County Dublin
- €50,000–€65,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- AWS
- Employee assistance program
- Employee discount
Quick apply
Operations - Payments Processing
Deutsche Bank —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- No degree
Business & Test Analyst
Ayvens —Dublin, County Dublin
- Part-time
- Azure
- DevOps
- English
Operations Analyst
Solance —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
Customer Technical Support
Elwood Roberts —Dublin, County Dublin
- €30,000–€40,000 a month
- Full-time
- Communication skills
- Retail sales
Quick apply
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Techno Functional Business Analyst
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Oracle
- Computer Science
- SQL
VP, BPO (Business Process Outsourcing) - French & English Speaking
Sidetrade —Dublin, County Dublin
- Hybrid work
- Customer service
- English
- No degree
- Annual leave
- Life insurance
Quick apply
Business Analyst
Information Services Corporation —Dublin, County Dublin
- Full-time
- Azure
- DevOps
- Agile
Finance Data Analyst
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Microsoft Office
Quick apply
Transformation Business Analyst
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
Data Analyst - Housing Management
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Technical Business Analyst
Elwood Roberts —Dublin, County Dublin
- €300–€350 a day
- Full-time
- Microsoft Excel
- Management
- SQL
Quick apply
Sr. BI Analyst
Glanbia Foods —Dublin, County Dublin
- €401,000 a year
- On call
- Hybrid work
- Engineering
- SQL
- IT
Financial Crime Technical Business Analyst – AMLA Implementation
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Marketing
- Data analysis skills
14d
Senior Business Analyst
Version 1 —Dublin, County Dublin
- €58,000–€72,000 a year
- Full-time
- Hybrid work
- Oracle
- AWS
- Project management
- Employee assistance program
- Employee discount
Quick apply
Commercial Analyst
Apleona Ireland —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- Accounting
Quick apply
Laboratory Analyst
SGS —Dublin, County Dublin
- €38,000–€42,000 a year
- Bachelor's degree
- Organisational skills
- IT
- Annual leave
Quick apply
Quality Analyst - German
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Microsoft Excel
- Customer service
- English
6d
Salesforce Marketing Cloud & AI Sales Executive -Polish Speaking
Salesforce —Dublin, County Dublin
- Full-time
- AI
- Leadership
- Communication skills

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Business Analyst

Version 1 -
Dublin, County Dublin

Quick apply

Job details

Full-time
€50,000–€65,000 a year

Benefits

Bike to work scheme
Employee assistance program
Employee discount
Gym membership

Qualifications

Microsoft Excel
Oracle
Business analysis
AWS
Agile
Business requirements
Communication skills

Full job description

Company Description

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of what we do:

UK & Ireland's premier AWS, Microsoft & Oracle partner
3300+ strong, €350/£300m revenue business
10+ years as a Great Place to Work in Ireland & UK
Best Workplace for Women in the UK & Ireland by GPTW
Best Workplace for Wellbeing in the UK by GPTW

We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!

Job Description

Arrange and conduct meetings, workshops and presentations for a variety of audiences, demonstrating high-quality communication and requirements elicitation skills.
Review alternative solutions and make recommendations.
Document and map complex business processes and solutions using standard procedures, methods and tools.
Identify areas for improvement, specify requirements and implement recommendations to increase the effectiveness of current business processes.
Perform root cause analysis of issues and work closely with business users to identify and translate their needs into solution designs and system specifications.
Produce detailed Business Requirements Specification documents and liaise with stakeholders to ensure requirements are understood and signed off prior to development commencing.

Qualifications

Essential Skills and Experience

Experience working as a Business Analyst.
Working experience of Excel to a high level.
Agile experience and experience working within a Scrum team.
Experience producing Business Requirements Documents and Business Process Mapping.
Experience reviewing Functional Specification Documents to ensure alignment with Business Requirements.
Experience of technology, IT systems and working within the Information Technology sector.
Communication skills with the ability to explain complex processes and concepts to non-experts.

Desirable Skills and Experience

Additional experience relevant to business analysis, requirements management, process improvement or business process mapping.

Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

Salary Range: €50,000-€65,000
Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits
Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
Financial Wellbeing initiatives including; Version 1 Pension with a 5% employee-matched contribution, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more.
24 days holiday allowance plus Public Holidays, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
Reward schemes including Version 1’s Annual Excellence Awards & quarterly Star Awards.
Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

And many more exciting benefits… drop us a note to find out more.

Version 1 is an equal opportunities employer

We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity.

We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact the recruiter at [email protected]. We will consider all requests carefully, respectfully and confidentially.

#LI-EB1 #LI-Hybrid

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Refine Your Search

customer service analyst jobs in county dublin

Business Analyst

Operations - Payments Processing

Business & Test Analyst

Operations Analyst

Customer Technical Support

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Techno Functional Business Analyst

VP, BPO (Business Process Outsourcing) - French & English Speaking

Business Analyst

Finance Data Analyst

Transformation Business Analyst

Data Analyst - Housing Management

Technical Business Analyst

Sr. BI Analyst

Financial Crime Technical Business Analyst – AMLA Implementation

Senior Business Analyst

Commercial Analyst

Laboratory Analyst

Quality Analyst - German

Salesforce Marketing Cloud & AI Sales Executive -Polish Speaking

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