Find customer service analyst Jobs in county dublin

Retail Merchandising Analyst
dnata Catering Ireland Limited —Saint Margaret's, County Dublin
- €40,000–€50,000 a year
- Full-time
- Microsoft Excel
- Merchandising
- Sick pay
Quick apply
Business Analyst, First Line Assurance (FLA)
Cantor Fitzgerald —Dublin, County Dublin
- Full-time
Customer Technical Support
Elwood Roberts —Dublin, County Dublin
- €30,000–€40,000 a month
- Full-time
- Communication skills
- Retail sales
Quick apply
GCC Analyst II
Digital Realty —Dublin, County Dublin
- Full-time
Payments Analyst
Currencyfair —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
Quick apply
Analyst - Â Asset Services Corporate Action Elections
Bank of America —Dublin, County Dublin
- Full-time
- Leadership
- Banking
Regulatory Reporting Analyst
Monzo —Dublin, County Dublin
- €45,000–€55,000 a year
- Microsoft Excel
- SQL
- Annual leave
Data Manager
dnata Catering Ireland Limited —Saint Margaret's, County Dublin
- €75,000–€80,000 a year
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
- Sick pay
Quick apply
Principal Data Analyst
Optum —Dublin, County Dublin
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
IT Support Analyst
NFP Corp —Dublin, County Dublin
- Hybrid work
- Windows
- Microsoft Office
- Communication skills
- Annual leave
Interchange & Scheme Fees Analyst
U.S. Bank National Association —DUBLIN 18, County Dublin
- €64,515–€75,900 a year
- Full-time
- Microsoft Excel
- English
- SQL
Staff Data Analyst
2K —Dublin, County Dublin
- Master's degree
- SQL
- Python
Quick apply
7d
Commercial Analyst
Apleona Ireland —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- Accounting
Quick apply
Business Analyst
Forvis Mazars —Dublin, County Dublin
- Microsoft Excel
- SQL
- Analysis skills
Junior Risk Analyst
Investec —Dublin, County Dublin
- Full-time
- Research
- No degree
- Business
12d
Pricing & Rebating Analyst (1-Year Contract)
Advanced Micro Devices, Inc —Dublin, County Dublin
- Finance
- Analysis skills
- Business
Customer Service Strategist
Balsam Brands —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
14d
Internal Technical Sales Specialist
Carl Stuart Group —Dublin, County Dublin
- €45,000–€50,000 a year
- Hybrid work
- Sales
- Customer service
- No degree
- Work from home
- Employee assistance program
Quick apply
23h
Techno-Functional Business Analyst
NTT Ltd —Dublin, County Dublin
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Agile
HSE Analyst
Motherson —County Dublin
- Full-time
- Nursing
- English
- Bachelor's degree

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Retail Merchandising Analyst

dnata Catering Ireland Limited -
Saint Margaret's, County Dublin

Quick apply

Job details

Permanent | Full-time
€40,000–€50,000 a year

Benefits

Bike to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Power BI
Microsoft Excel
Merchandising
Supply chain
Forecasting
Pivot tables
Demand planning

Full job description

An exciting opportunity for a Retail Merchandising Analyst to join an airline catering & retail company based in the Airport Logistics Park, St. Margrets.

Benefits:

Free on-site parking
Free meals
VHI
Pension
Bike to work scheme

dnata Catering & Retail Ireland is one of the leading providers of inflight services to the worlds airline customers. We offer a comprehensive range of Inflight Catering, Onboard Retail and Logistics services across all of the Irish airports.

We’re looking for a highly analytical, commercially minded Retail Merchandising Analyst to join our growing Retail team supporting dnata and Aer Lingus. The sucessful candiate will turn data into decisions, shaping product ranges, optimising in‑flight retail performance, and driving commercial outcomes across buying, supply chain, and operations.

The Retail Merchandising Analyst will be at the centre of our retail ecosystem, producing reporting, forecasting demand, designing bar layouts, and delivering insights that directly influence trading performance.

The Role

Build and maintain sales, stock, and range plans in partnership with Buying and Procurement teams.
Forecast sales, trading performance, and profitability across assigned product categories.
Develop budgets, sales forecasts, and new range proposals with Supply Chain.
Manage the full product lifecycle — from planning to exit — ensuring stakeholders are aligned.
Create and optimise in‑flight retail planograms, focusing on sales, waste, space, weight, and balance.
Monitor weekly performance (load vs sold) and adjust loading plans to maximise sales.
Lead bar design and packing instruction processes, ensuring accuracy and operational readiness.
Support promotional planning, pricing, and deal structures to achieve sales and margin targets.
Deliver ad‑hoc analysis, insights, and business cases for new initiatives and retail trials.
Build visually engaging dashboards in Power BI for non‑technical audiences.
Query, manipulate, and restructure large datasets to meet business needs.
Collaborate with IT, data owners, and technical teams to ensure retail data requirements are met.
Provide weekly/monthly performance summaries to leadership teams.

The Requirments

Strong commercial mindset with experience building and trading retail ranges.
Background in merchandising or demand planning — ideally within FMCG, apparel, or multi‑channel retail.
Experience with range assortment planning, forecasting tools, and WSSI.
Proven ability to work cross‑functionally with supply chain, marketing, IT, and suppliers.
Advanced Excel skills (pivot tables, vlookups, sumifs, complex formulas).
Ability to negotiate, influence, and manage supplier relationships.
Exceptional attention to detail, accuracy, and a methodical approach.
Comfortable working under pressure and meeting tight deadlines.
Be willing to undergo 5 year background check and garda vetting

Pay: €40,000.00-€50,000.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer service analyst jobs in county dublin

Retail Merchandising Analyst

Business Analyst, First Line Assurance (FLA)

Customer Technical Support

GCC Analyst II

Payments Analyst

Analyst - Â Asset Services Corporate Action Elections

Regulatory Reporting Analyst

Data Manager

Principal Data Analyst

IT Support Analyst

Interchange & Scheme Fees Analyst

Staff Data Analyst

Commercial Analyst

Business Analyst

Junior Risk Analyst

Pricing & Rebating Analyst (1-Year Contract)

Customer Service Strategist

Internal Technical Sales Specialist

Techno-Functional Business Analyst

HSE Analyst

I want to receive the latest job alerts for customer service analyst in county dublin

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