Find Technical specialist Jobs in County Cork

IT Support Specialist
Cyara —Skibbereen, County Cork
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
Quick apply
Principal Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- €67,150–€86,900 a year
- Full-time
- Analysis skills
- No degree
- Scripting
10d
Material Science Technical Specialist-Hybrid
PSC Biotech —Cork, County Cork
- Analysis skills
- Bachelor's degree
- No degree
10d
Lab IT Systems Specialist
Catalyx —Cork, County Cork
- Full-time
- Computer Science
- Windows
- IT
Quick apply
Grant Specialist
Logitech —Cork, County Cork
- Full-time
- Google Suite
- Microsoft Excel
- Research
- Work from home
Cloud Support Specialist
OpenText —Cork, County Cork
- Oracle
- Windows
- Java
Global External Operations Specialist (GEO)
PSC Biotech —Cork, County Cork
- ERP systems
- Continuous improvement
- No degree
Contract IT Infrastructure Engineer
Eurofins Ireland Food Testing —Cork, County Cork
- Weekend availability
- Windows
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Senior Specialist - Industry 4.0 & Manufacturing Data
Deep DSG —Cork, County Cork
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- SQL
- Annual leave
- Life insurance
Quick apply
IT Infrastructure Engineer
Eurofins Ireland Food Testing —Cork, County Cork
- Weekend availability
- Windows
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Project Engineer
Ashgrove Renewables —Mallow, County Cork
- €45,000–€65,000 a year
- AutoCAD
- English
- Construction experience
- Annual leave
- Employee discount
Quick apply
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Material Handler Coordinator / Inventory Management Specialist
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
Bilingual Channel Marketing Specialist (German or French), EMEA
Keeper Security, Inc. —County Cork
- English
- Project management
- Communication skills
- Sick pay
Quality Assurance Specialist
Catalyx —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Associate Inside Sales Rep - Graduate Program
NetApp —Cork, County Cork
- Part-time
- Hybrid work
- Spanish
- Microsoft Excel
- Azure
- Annual leave
- Employee assistance program
Assistant Project Manager
EPS Group —Mallow, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- CAD
Quick apply
AWS Expert
Citco —Cork, County Cork
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Distribution Operations Specialist - Apple Services Operations
Apple —Cork, County Cork
- Weekend availability
- Analysis skills
4d
HSE Specialist
Hovione —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d

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IT Support Specialist

Cyara -
Skibbereen, County Cork

Quick apply

Job details

Qualifications

Jira
Software troubleshooting
Customer service
LAN
Windows
Information security
Analysis skills
Zendesk
IT support
Mobile device management
Mac OS
IT
AI
Communication skills
Intune
Help desk
Information Technology
VPN

Full job description

As the global leader in AI-powered customer experience assurance, we help some of the world's most recognized brands deliver seamless, reliable, and engaging interactions across voice, digital, messaging, and AI-powered channels. Every year, our platform helps optimize hundreds of millions of customer journeys, ensuring businesses can confidently deliver exceptional experiences at scale.

As enterprises race to deploy agentic AI, the defining question is no longer whether AI can handle customer interactions, it’s whether those interactions can be trusted. Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your customers.

Joining Cyara means helping shape the future of customer experience, partnering with some of the world’s biggest brands, and working alongside passionate, talented people who are committed to making every customer interaction better.

The role

We are seeking a proactive and customer-focused IT Support Specialist to join our global IT team and help deliver an exceptional technology experience for Cyara employees around the world. This is a hands-on role focused on providing first-line technical support, maintaining end-user devices and IT systems, and ensuring our teams have the tools they need to be productive and successful.

Reporting to the Sr. IT Manager, you will act as the first point of contact for technical support across the business, troubleshooting hardware, software, networking, and endpoint issues while partnering closely with colleagues across multiple time zones. You'll also contribute to IT projects, onboarding, asset management, documentation, and continuous improvement initiatives that help scale Cyara's global operations.

This role is ideal for someone with 2–3 years of IT support experience who enjoys solving problems, delivering excellent customer service, and working in a collaborative, fast-paced environment where continuous learning and innovation are encouraged.

The preferred candidate for this role will be based within commuting distance of our Skibbereen, Ireland office, with the ability to work from the office on a regular basis.

You will be responsible for:

Act as the 1st line of IT support within the company.
Support Cyara’s staff across the globe.
Troubleshoot and support wireless and wired networks.
Windows OS (Operating System) 10/11 and MAC OS X troubleshooting.
Provide technical support and assistance to end-users, both remotely and on-site, by diagnosing and resolving complex hardware, software, and network issues.
Manage and prioritize multiple support requests, ensuring adherence to service level agreements (SLAs) and delivering exceptional customer service.
Participate in IT projects and initiatives, such as system upgrades, migrations, and implementations, ensuring smooth transitions and minimal disruption to users.
Maintain accurate records of support activities, including incident reports, resolutions, and documentation of technical procedures.
Support inventory tracking and asset management activities.
Ensure compliance with IT security and operational policies.
Assist in onboarding new employees with IT setup and orientation.
Share knowledge and find ways to achieve high levels of learning through hackathons, seminars, and conferences.
Envolve the working environment that currently embraces continuous learning and cross functional teams.
Document procedures and solutions, and constantly maintain and improve the knowledge base, both for internal IT use and for Cyara employees.

Let’s talk about your skills/expertise:

A degree in IT is preferable, or equivalent work experience.
2-3 years of experience within IT support or a helpdesk environment.
Strong knowledge of Windows and macOS environments.
Familiarity with productivity tools like Microsoft 365 or Google Workspace.
Basic understanding of networking concepts (Wi-Fi, LAN, VPN, etc.).
Excellent communication and customer service skills.
Ability to troubleshoot and resolve common technical issues efficiently.
Willingness to learn and grow in a fast-paced environment.
Experience with a ticketing system (Service Cloud, Zendesk, Jira, etc.)
MDM knowledge (Intune preferred)
Provision and deprovision of new user computers and accounts
Basic knowledge about Incident management, service requests and Change process.
Knowledge about IT security.
Ability to work independently and prioritize tasks in a fast-paced environment, while maintaining attention to detail.
Excellent problem-solving and analytical skills, with the ability to think logically and approach issues systematically.
Aligned with Cyara Value

Why you should join us:

Looking for a place where your ideas matter, your growth is accelerated, and your work creates real impact? Welcome to Cyara.

We're building the assurance layer that gives enterprises the confidence to deploy agentic AI at scale with a global team that values curiosity, collaboration, and continuous learning. Whether you're launching new ideas, solving complex problems, or learning from talented colleagues across the world, you'll be surrounded by people who challenge and support you to do your best work.

At Cyara, inclusivity isn't a buzzword, it's part of who we are. We foster a culture where everyone feels seen, heard, and empowered to contribute. Pair that with competitive pay, comprehensive benefits, flexible work options, recognition programs, and a strong focus on employee well-being, and you've got a workplace designed for both success and fulfilment.

Big opportunities. Real impact. Amazing people. That's the Cyara experience.

Cyara’s Diversity, Equity, Inclusive and Belonging Statement:

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone, we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

Agencies: Thanks, but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place, and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

technical specialist jobs in county cork

IT Support Specialist

Principal Technical Support Engineer – Elastic Cloud Storage

Material Science Technical Specialist-Hybrid

Lab IT Systems Specialist

Grant Specialist

Cloud Support Specialist

Global External Operations Specialist (GEO)

Contract IT Infrastructure Engineer

Senior Specialist - Industry 4.0 & Manufacturing Data

IT Infrastructure Engineer

Project Engineer

IT Manager

Material Handler Coordinator / Inventory Management Specialist

Bilingual Channel Marketing Specialist (German or French), EMEA

Quality Assurance Specialist

Associate Inside Sales Rep - Graduate Program

Assistant Project Manager

AWS Expert

Distribution Operations Specialist - Apple Services Operations

HSE Specialist

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