Find Reservation Jobs in Cork County Cork

Reservations Executive
Hayfield Manor Hotel —Cork, County Cork
- €29,000–€32,000 a year
- Full-time
- English
- Microsoft Office
- Hotel
- Employee assistance program
- Employee discount
Quick apply
Group Reservations Agent
Trigon Hotels —Cork Airport, County Cork
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
- Referral programme
Quick apply
Spa Reception Team Leader
The Kingsley —Cork, County Cork
- Weekend availability
- Customer service
- Engineering
- Hotel
Quick apply
2d
Graduate Management Trainee - Cork
Enterprise Mobility —Cork, County Cork
- Full-time
- Management
- Customer service
- Bachelor's degree
Receptionist
Hotel Isaacs Cork —Cork, County Cork
- €14.50 an hour
- Full-time
- Hospitality
- English
- Hotel
- Employee assistance program
Quick apply
14d
Receptionist
Vienna Woods Hotel —Glanmire, County Cork
- Part-time
- Hospitality
- Customer service
- Hotel
Food & Beverage Co-ordinator
The River Lee —Cork, County Cork
- Full-time
- Hotel
- Restaurant experience
- Referral programme
Quick apply
14d
Customer Services Representative - Spanish Speaker
Marriott International, Inc —Cork, County Cork
- Full-time
- Spanish
- Social media management
- Employee assistance program
- Sick pay
Night Porter
Cork International Hotel —Cork Airport, County Cork
- Full-time
- Hotel
- Referral programme
Quick apply
Customer Services Representative - Italian Speaker
Marriott International, Inc —Cork, County Cork
- Full-time
- Social media management
- Employee assistance program
- Sick pay
Customer Services Representative - Polish Speaker
Marriott International, Inc —Cork, County Cork
- Full-time
- Social media management
- Employee assistance program
- Sick pay
Receptionist
The Maryborough Hotel —Cork, County Cork
- Weekend availability
- Customer service
- English
- Hotel
- Free parking
Quick apply
Hotel Receptionist (Monday-Friday)
The Montenotte Hotel —Cork, County Cork
- Monday to Friday
- Hotel
- Resort
- Employee assistance program
Quick apply
5d
Sales & Services Associate (v)
Marriott International, Inc —Cork, County Cork
- Full-time
- Hotel
- Supervising experience
- No degree
Customer Services Representative - German Speaker
Marriott International, Inc —Cork, County Cork
- Full-time
- Social media management
- Employee assistance program
- Sick pay
Bar Supervisor
The Montenotte Hotel —Cork, County Cork
- Full-time
- Resort
Quick apply
Front Office Manager
Talbot Hotel Cork —Ballincollig, County Cork
- Full-time
- Hotel
Quick apply

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Reservations Executive

Hayfield Manor Hotel -
Cork, County Cork

Quick apply

Job details

Permanent | Full-time
€29,000–€32,000 a year

Benefits

Bike to work scheme
Employee assistance program
Employee discount
Gym membership
On-site parking

Qualifications

English
Microsoft Office
Communication skills

Full job description

Hayfield Manor is an award-winning five-star hotel in Cork City, recognised as a preferred hotel by the Forbes Travel Guide. This year marks a special milestone as we celebrate our 30th anniversary.

At Hayfield Manor, we are committed to turning caring into our craft, creating an environment where luxury feels like home for every guest. Our commitment to FINER hospitality is guided by our core values: Family, Inspiration, Nurture, Excellence, and Respect.

We are proud to be part of the Scally Hotel Collection, a group of independent luxury hotels owned and managed by the Scally family for three generations, united by a shared commitment to exceptional service.

Reservations Executive

Hayfield Manor is currently recruiting for a Reservations Executive to join our Central Reservations Team.

This role will suit a results-orientated, ambitious and highly organised person who enjoys learning and working in a fast-paced environment.

Key Responsibilities

Provide exceptional customer service for clients at enquiry stage and beyond for all 4 properties within the Scally Hotel Collection
Become a specialist on all properties within the collection-gain an understanding of customer needs in all target markets and provide expert assistance for individual and group enquiries
Assist colleague specialists in the other properties and within the reservations departments
Convert and coordinate reservation enquiries to maximise the guest experience
Responsible for fulfilment and communication of guest requests and requirements to colleagues in operations departments
Individualise and build rapport with clients to encourage repeat business for the collection
As a team achieve revenue targets for the organisation.
Become an expert in the role, thereby maximising conversions and identifying appropriate opportunities to upsell and cross sell
Assist Reservations Manager with all related duties as requested

Requirements:

Proficient in Microsoft Office Suite and experience in Tablepaths, Opera, Volante or similar advantageous
Thorough Understanding of the importance of Customer Experience and uncompromising standards of excellence
Great communication skills – ability to clearly communicate with guests and management and staff across a variety of nationalities and experience levels
Fluent English (written and verbal)
Ability to work independently or as part of a team
Energetic, Friendly, Approachable, Professional, Courteous and Well Groomed

Benefits:

Training & Development programmes
Meals provided while on duty
Free on-site parking
Bike to work scheme
Discounted staff accommodation
Discounted gym membership
Employee discount on accommodation, dining, and spa
Employee engagement initiatives; monthly rewards for exceptional service, along with social events.
Employee assistance programme (EAP)

Job Types: Full-time, Permanent

Pay: €29,000.00-€32,000.00 per year

Application question(s):

Could you please share your salary expectations should you be successful in securing the role?
When would you be available to commence the role, if successful?

Work Location: In person

Quick apply

Refine Your Search

reservation jobs in cork county cork

Reservations Executive

Group Reservations Agent

Spa Reception Team Leader

Graduate Management Trainee - Cork

Receptionist

Receptionist

Food & Beverage Co-ordinator

Customer Services Representative - Spanish Speaker

Night Porter

Customer Services Representative - Italian Speaker

Customer Services Representative - Polish Speaker

Receptionist

Hotel Receptionist (Monday-Friday)

Sales & Services Associate (v)

Customer Services Representative - German Speaker

Bar Supervisor

Front Office Manager

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