Find Manager, it application management Jobs in Cork, C

Assistant Manager (Wilton)
Vodafone —Cork, County Cork
- Full-time
- Sales
IT Analyst
Tyndall National Institute —Cork, County Cork
- €51,307–€62,926 a year
- Full-time
- Customer service
- Research
- Windows
- Annual leave
23h
IT Controls & Security Manager
AXA —Little Island, County Cork
- Azure
- Computer Science
- AWS
1d
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
IT Project Manager
G MASS —Cork, County Cork
- Hybrid work
- Computer Science
- English
- Analysis skills
Quick apply
Customer Success Manager (Cork, Ireland - Hybrid)
Quest Software —Cork, County Cork
- From €74,320 a year
- Full-time
- Salesforce
- Master's degree
- Bachelor's degree
1d
Aftersales Manager
O Connor Car Centre Limited —Little Island, County Cork
- €40,000–€44,000 a year
- Full-time
- Communication skills
Quick apply
SOX & IT Compliance Analyst
McKesson —Cork, County Cork
- €56,300–€93,800 a year
- Hybrid work
- Analysis skills
- Bachelor's degree
- Communication skills
Manager - Facilities Management
WTW —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
Asset Manager
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- Engineering
- English
- Communication skills
Quick apply
Manager, Program Management, Audits and Insights
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- Microsoft Excel
- Computer Science
- SQL
Manager, Finance - Accounting
Gilead Sciences —Cork, County Cork
- Full-time
- Spanish
- Microsoft Excel
- Oracle
23h
Sr. Site Reliability Administrator | Cork
OpenText —Cork, County Cork
- Azure
- Java
- AWS
Recurring Revenue Management IT Product Owner
Logitech —Cork, County Cork
- Full-time
- Oracle
- ERP systems
- Finance
- Work from home
10d
Senior Manager, Martech Transformation
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- Marketing
- AWS
Enterprise Program Manager – Ireland (Temporary Position, 18months)
Agilent Technologies Ireland Limited —Cork, County Cork
- Full-time
- Customer service
- English
- Project management
- Employee stock purchase plan
- Annual leave
Project Manager
Crowleys DFK —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
- Wellness program
- Flexitime
Quick apply
Strategy & Capabilities Manager
PepsiCo —Cork, County Cork
- Finance
- Master's degree
- Analysis skills
ERP Workstream Manager – Resource Management Systems, Project Delivery & Operations
PM Group —Cork, County Cork
- Hybrid work
- Oracle
- Management
- Computer Science
IT Program Manager - 12 Month FTC
Citco —Cork, County Cork
- Full-time
- Computer Science
- Project management
- Bachelor's degree
8d

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Assistant Manager (Wilton)

Vodafone -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Sales

Full job description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world.

If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Who you are:

Your role as Assistant Manager is to create a ‘best in class’ customer experience through a highly motivated and engaged team who demonstrate the Vodafone behaviour and customer obsession.

As an Assistant Manager, your role allows you to embrace the opportunity to work with and support the Store Manager in the day to day running of the store and build a high performing team. You will be an inspiring leader and coach, motivating and energising your team to make every customer experience a truly exceptional one.

As an Assistant Manager you will be responsible for driving performance on the shop floor, coaching and developing the team to achieve and improve business KPI’s, store standards, compliance and customer experience measures.

Your next challenge:

Impact on the business:

Support the Store Manager in achieving all sales KPI’s for your store.

Ensuring stores administration and compliance is updated at all times and in line with company guidelines.

Achievement of all individual KPI’s set out by the business on a weekly, monthly and quarterly basis.

Customers, supplier and third parties

Achievement of customer experience score within your store, and ensure your store consistentlydeliver’s a ’best in class’ customer experience.

Be an escalation point for all customer complaints, ensuring these are dealt with promptly and in a positive manner to ensure that all aspects are resolved and or seen through to completion.

Be an ambassador for the Vodafone brand.

Leadership and Teamwork:

To ensure the appearance of your store, self and team is of the highest standard.

Regular coaching of team members on all aspects of shop floor performance - experience and product knowledge.

To effectively manage and develop your Retail Consultants to create a high performing team.

Management and accountability for store performance during period’s absence for the Store Manager.

Innovation and change:

Look for ways to improve the way we do things and constructively feedback your ideas to the appropriate person or area of the business.

Knowledge and Experience

Clear understanding of all Vodafone products and services, offers from the competition and ‘WhyVodafone’.

Detailed knowledge of the store operations manual to support the successful running of your Store.

Communication:

Ability to communicate effectively and positively with both customers and team.

Ensure all team members are up to date on key business updates, communications andpropositions.

Support Store Manager in delivery of daily briefings and communicating intranet and cascade messages to the team.

You will also support on:

Ensure store is adhering to key compliance requirements in relation to store standards, Health &Safety, cash management, security and stock management, and take immediate action to address shortfalls.

Monitor daily store activity targets and measure against KPI requirements.

Resolve the majority of customer complaints onsite. Escalate to appropriate level in exceptional circumstances.

Demonstrate expert knowledge of Vodafone’s products, services and customer deals e.g. Handsets,data devices, broadband, network services and tariffs.

You will be required to get to know your store’s customer base as well as a good understanding of your local market.

Connection targets

Customer experience scores (NPS)

Accessory sales

Insurance and value added services

Why Choose Us:

When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits!

There are vast opportunities to progress from a Retail advisor to various opportunities across the business from Assistant Manager to Head office!

Some of the benefits that you will receive along the way are:

Competitive Commission Structure – Not only will you receive a competitive salary but you will also get the chance to earn additional commission on top of this!
Free Phone Bill – When you join the team, your phone bill is on us! You will also receive mobile phone purchasing discounts
Learning and Development – We provide extensive training to all of our employees so they can progress in their careers!
There is also the Vodafone University where our employees can gain incredible skills!
Exclusive Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products
And many more…

Apply Now

Refine Your Search

manager, it application management jobs in cork, c

Assistant Manager (Wilton)

IT Analyst

IT Controls & Security Manager

IT Manager

IT Project Manager

Customer Success Manager (Cork, Ireland - Hybrid)

Aftersales Manager

SOX & IT Compliance Analyst

Manager - Facilities Management

Asset Manager

Manager, Program Management, Audits and Insights

Manager, Finance - Accounting

Sr. Site Reliability Administrator | Cork

Recurring Revenue Management IT Product Owner

Senior Manager, Martech Transformation

Enterprise Program Manager – Ireland (Temporary Position, 18months)

Project Manager

Strategy & Capabilities Manager

ERP Workstream Manager – Resource Management Systems, Project Delivery & Operations

IT Program Manager - 12 Month FTC

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