Find Support specialist Jobs in County Galway

AppOps Support Specialist
Planet —Galway, County Galway
- Weekend availability
- Computer Science
- Windows
- Bachelor's degree
12d
Technical Support Engineer (Customer Support)
Magnus Monitors —Galway, County Galway
- €30,000–€38,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Junior Logistics Systems Support
Trimble —Galway, County Galway
- Full-time
- Remote
- Microsoft Excel
- Data analysis skills
- Windows
14d
Quality Assurance Specialist Intern
SOTI Inc. —Galway, County Galway
- Full-time
- Azure
- AWS
- Analysis skills
MES Production Process Specialist (12 Month Agency Contract)
Viatris —Inverin, County Galway
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Health Care Assistant
Orchard Care Group —Galway, County Galway
- €39,290–€44,293 a year
- Nights as needed
- No degree
- Employee assistance program
- Referral programme
Quick apply
Lead Supply Chain & Planning Specialist (Functional) - Oracle Fusion
Dexcom —Athenry, County Galway
- Full-time
- Oracle
- Doctoral degree
- ERP systems
Skin Specialist
Therapie Clinic —Galway, County Galway
- €14.73–€17.00 an hour
- Clinic
- Cleaning
- Annual leave
Buyer/Sourcing Specialist
CEC —Galway, County Galway
- Full-time
- Customer service
- Engineering
- ERP systems
Quick apply
EMEA Customer Success Specialist - French Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Sales
- Social media management
Medical Secretary/PA
BHM medics limited —Galway, County Galway
- €32,000–€35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Clinic
Quick apply
Customer Service Specialist – French Speaking
Natus Sensory —Gort, County Galway
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Free parking
Enterprise Customer Success Specialist - German Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Salesforce
- English
Local Service Manager
Acquired Brain Injury Ireland —Galway, County Galway
- €57,856–€75,210 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
- Employee assistance program
11d
Cleaning Validation Specialist
Viatris —Inverin, County Galway
- Full-time
- Cleaning
- Communication skills
Sales Account Specialist
The Knot Worldwide —Galway, County Galway
- Sales
- Customer service
- Salesforce
Retail Development Coordinator - 1yr Fixed-Term Contract
Galway Simon Community —Galway, County Galway
- Full-time
- Merchandising
- IT
- Annual leave
- Employee assistance program
Quick apply
5d
HGV Driver/ Operator
COLAS —Oranmore, County Galway
- English
- IT
- Free parking
- Annual leave
EHSS Specialist
Dexcom —Athenry, County Galway
- Full-time
- Bachelor's degree
- Continuous improvement
- Communication skills
Commercial Manager
ProAir Heat Recovery Ventilation Systems —Galway, County Galway
- From €80,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Analysis skills
Quick apply
11d

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AppOps Support Specialist

Planet -
Galway, County Galway

Apply Now

Job details

Full-time
12 days ago

Qualifications

Jira
SFTP
Computer Science
IIS
Load balancing
Tomcat
Windows
Technical support
DHCP
Bachelor's degree
DNS
Business
Communication skills
Active Directory
Information Technology

Full job description

remote type

Onsite

locations

Galway - Ireland

time type

Full time

posted on

Posted 12 Days Ago

job requisition id

JR11700

About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role Overview

Planet is looking for an enthusiastic AppOps Engineer to join its dynamic team. The successful candidate will play a vital role in maintaining the health and operational integrity of Planet’s systems by monitoring their availability and performance in real-time.

What you will do

In this role, you will be responsible for monitoring critical systems within Planet’s payment, hospitality, and retail services. The primary focus will be on ensuring production availability, and stability, and availability through proactive monitoring. You will work in rotational shifts to ensure 24/7 support and maintain the highest level of service.

Monitor the stability, availability, and reliability of Planet's infrastructure and application services, focusing on payment, hospitality, and retail systems.
Ensure production systems remain stable and available through proactive and continuous monitoring.
Identify, escalate, and assist in resolving service incidents alongside Planet's support teams to minimize impact on end-users and business operations.
Work collaboratively with cross-functional teams to implement preventive measures that reduce the risk of service disruptions.
Document, track, and manage issues, resolutions, and workarounds using the support ticketing system.
Propose enhancements to improve the overall quality of Planet’s production services.
Participate in shift handovers and maintain seamless communication between team members across shifts.

Who you are

Bachelor's degree in Computer Science, Information Technology, or a related discipline.
Preferred experience in Technical Support, Service Delivery, or a similar role.
Good problem-solving abilities and the capacity to make informed decisions under pressure.
Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.
Experience in application support of applications running on Windows or
Linux and technologies such as Tomcat, IIS, SFTP solutions such a Globalscape, F5 load balancers.
Experience with monitoring tools such as Coralogix, DataDog, Netreo, and Solarwinds is beneficial.
Familiarity with Jira or similar ticketing systems.
Experience in administering Active Directory (DNS, DHCP, Group Policy) a plus.
Knowledge of payment systems and financial applications is an advantage.
Willingness to work rotational shifts, including nights, weekends, and holidays.
Excellent communication and interpersonal skills.
Outstanding written and verbal reporting abilities.

Why Planet

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

About Us

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.

Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.

With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

Apply Now

Refine Your Search

support specialist jobs in county galway

AppOps Support Specialist

Technical Support Engineer (Customer Support)

Junior Logistics Systems Support

Quality Assurance Specialist Intern

MES Production Process Specialist (12 Month Agency Contract)

Health Care Assistant

Lead Supply Chain & Planning Specialist (Functional) - Oracle Fusion

Skin Specialist

Buyer/Sourcing Specialist

EMEA Customer Success Specialist - French Speaking

Medical Secretary/PA

Customer Service Specialist – French Speaking

Enterprise Customer Success Specialist - German Speaking

Local Service Manager

Cleaning Validation Specialist

Sales Account Specialist

Retail Development Coordinator - 1yr Fixed-Term Contract

HGV Driver/ Operator

EHSS Specialist

Commercial Manager

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