Find It Jobs in Belgard, D

Technical Support Engineer 2
Dell Technologies —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
1d
Senior Network Engineer
Edge7 Networks Ltd —Dublin, County Dublin
- €58,454.12–€78,317.00 a year
- Full-time
- Hybrid work
- English
- In-person
Quick apply
6h
UKI Technology Consulting - SAP Solution Architect - Ireland - Senior Manager
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Azure
- Engineering
- Master's degree
- Gym membership
- Referral programme
Solutions Architect - Italian Speaker
MongoDB —Dublin, County Dublin
- Azure
- Sales
- Java
Principal Solutions Architect
MongoDB —Dublin, County Dublin
- Remote
- Azure
- Sales
- Java
Network Engineer L1
Edge7 Networks Ltd —DUBLIN 10, County Dublin
- €35,517.31–€43,781.72 a year
- Hybrid work
- English
- Computer networking
- In-person
Quick apply
6h
IT Operations Coordinator - Full Time
Leevin —DUBLIN 1, County Dublin
- Full-time
- English
- No degree
- Organisational skills
Quick apply
19h
IT Operations Lead
CS Consulting Group Civil & Structural Engineers —DUBLIN 2, County Dublin
- Software troubleshooting
- Windows
- No degree
- Annual leave
Quick apply
3h
Systems Analyst - Investment Management Platform, Charles River Development, Officer
State Street —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
3h
Technical Support Manager
New Relic —Dublin, County Dublin
- On call
- Hybrid work
- Communication skills
1h
Technical Support Engineer (French speaking)
Salesforce —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
3h
Consulting Solutions Architect
TransAct, a Presidio Company —Dublin, County Dublin
- Hybrid work
- Sales
- IT
- AI
23h

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Senior Network Engineer
Edge7 Networks Ltd —Dublin, County Dublin
Own SLA/KPI performance and incident escalation for assigned customer accounts, and mentor junior NOC/SOC engineers. Pay: €58,454.12-€78,317.00 per year.
€58,454.12–€78,317.00 a year
Quick apply
6h
Senior Automation Engineer
PM Group —Dublin, County Dublin
Qualified to degree level 8 in Electronics systems, Mechatronics, Automation / Controls Technology or equivalent technical experience is required.

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Technical Support Engineer 2

Dell Technologies -
Dublin, County Dublin

Apply Now

Job details

Full-time
1 day ago

Qualifications

Azure
CCNP
CCNA
AWS
Analysis skills
BGP
Mentoring
WAN
Communication skills

Full job description

Technical Support Engineer 2 – Dell/Nvidia AI Networking

Location: Dublin

At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge is we rise to it. We answer questions about the installation, operation, configuration, customization, and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution, and document the problem.

Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer 2 supporting Dell & Nvidia AI Networking in Cherrywood, Ireland.

What you’ll achieve

As a Technical Support Engineer 2, you will be responsible for resolving Dell Networking solutions as part of a team. You will work with global enterprise customers to resolve the issues reported in their infrastructure, specifically in Cloud, Datacenter, and Edge Networking Infrastructure, both traditional and Open Networking, and in adjoining Lines of business like Compute, Storage. You will also be contributing to HW and SW quality by reporting bugs to the Product Quality Team.

You will:

Own of Enterprise Customer-reported issues from various Intake models and work with customers and other stakeholders until resolution to the customer’s satisfaction
Comprehensively document all the relevant technical information throughout the life cycle and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue
During Resolution, coordinate with multiple Internal stakeholders like Engineering, Backline Teams, Other Lobs etc.
Contribute to HW and SW quality of Dell & Nvidia AI Networking products by reporting bugs and issues to Backline teams.
Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures and follow the necessary processes and utilize relevant tools as per guidelines to achieve resolution (Examples: Training/Mentoring, Knowledge Sharing, Projects, Tasks etc.)

Essential Requirements:

2 years of experience integrating and troubleshooting a broad range of technologies, including Servers, Storage, and Networking in a datacenter environment
Strong understanding of networking fundamentals, including Layer 2 and Layer 3 technologies, routing and switching concepts, authentication and authorization mechanisms (AAA), and common network troubleshooting methodologies.
Experience supporting modern networking environments, including cloud networking, datacenter architectures, SD-WAN, and Linux-based systems. Familiarity with technologies such as BGP, VXLAN, and EVPN is desirable.
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations.

Desirable Requirements:

Experience working in highly technical, highly complex enterprise customer environments
CCNA/CCNP.
Experience working in highly technical, highly complex enterprise customer environments
Excellent communication Skills with strong analytical & troubleshooting skills and the ability to quickly judge priorities during challenging situations
CCNA/CCNP, CCDP/CCDE, JNCP/JNCIE, Dell Proven Professional certifications
RHA, BCNP/BCFP, CWNP/ACMP/ACMX/ACDX/CWNE, VCP/VCAP, MCSE/MSM, AWS /Microsoft Azure Cloud associated technological certifications

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Apply Now

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it jobs in belgard, d

Technical Support Engineer 2

Senior Network Engineer

UKI Technology Consulting - SAP Solution Architect - Ireland - Senior Manager

Solutions Architect - Italian Speaker

Principal Solutions Architect

Network Engineer L1

IT Operations Coordinator - Full Time

IT Operations Lead

Systems Analyst - Investment Management Platform, Charles River Development, Officer

Technical Support Manager

Technical Support Engineer (French speaking)

Consulting Solutions Architect

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