Find customer support Jobs in galway, g

Business in Retail Advisor (Galway)
Vodafone —Galway, County Galway
- Full-time
- Sales
6d
Customer Success Manager (French-speaking)
Diligent Corporation —Galway, County Galway
- Microsoft Excel
- Sales
- Salesforce
- Annual leave
Assistant Manager - Galway, Eyre Square
NORMAL Ireland —Galway, County Galway
EMEA Customer Success Specialist - French Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Sales
- Social media management
Sales Executive
Monaghan & Sons —Galway, County Galway
- Full-time
- Sales
- No degree
- Negotiation
Quick apply
3d
Sales Assistant
Joyce's Service station —Athenry, County Galway
- €13.50 an hour
- Weekend availability
- Customer service
- English
- Organisational skills
Quick apply
10d
General Manager
The Forge Gastrobar, Moycullen —Galway, County Galway
- €35,000–€45,000 a year
- Full-time
- Hospitality
- Supervising experience
- Food service
- Employee discount
Quick apply
3h
Store Manager Designate - Galway
Poundland —Galway, County Galway
- Up to €38,000 a year
- Retail management
- Leadership
- Employee discount
9d
People & Service Team Leader
River Island —Galway, County Galway
- €31,674 a year
- Weekend availability
- No degree
- Leadership
- Communication skills
- Annual leave
Quick apply
Lead Catering Assistant
Compass Group Ireland —Galway, County Galway
- €14.67 an hour
- Full-time
- Supervising experience
- No degree
- Time management
Product Team Leader
River Island —Galway, County Galway
- €31,674 a year
- Weekend availability
- No degree
- Communication skills
- Time management
- Annual leave
Quick apply
10d
Production Scheduler
Dexcom —Athenry, County Galway
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
8d
No7 Advisor
Boots —Galway, County Galway
- Part-time
- No degree
- Communication skills
- Employee assistance program
- Employee discount
12h
Financial Consultant - Partnerships Team
Cornmarket —Galway, County Galway
- Full-time
- Hybrid work
- Sales
- Customer service
- No degree
- Annual leave
- Employee assistance program
Quick apply
Truck Collection Team Member
Walsh Waste Limited —Oranmore, County Galway
- €14.15 an hour
- Full-time
- Customer service
- English
- In-person
- Annual leave
- Employee discount
Quick apply
Senior Sales Assistant
BORN —Moycullen, County Galway
- €15 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
Assistant Manager
JJM and ASOCIADOS —Galway, County Galway
- €2,500–€2,950 a month
- Part-time
- Sales
- Merchandising
- Maths
Quick apply
Sales & Events Manager
Clybaun Hotel —Galway, County Galway
- From €38,000 a year
- Full-time
- Sales
- Social media management
- Customer service
- Free parking
- Employee discount
Quick apply
11d
Jet Vac CCTV Specialist
Walsh Waste Limited —Oranmore, County Galway
- €40,000–€50,000 a year
- Full-time
- In-person
- Annual leave
- Employee discount
Quick apply
2d
Sales Advisor
Radius Limited —Galway, County Galway
- Full-time
- CRM software
- Sales
- Customer service
- Fuel card
Quick apply
3d

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Business in Retail Advisor (Galway)

Vodafone -
Galway, County Galway

Apply Now

Job details

Full-time
6 days ago

Qualifications

Sales

Full job description

Why work for us:

At Vodafone, we’re working hard to build a better future A more connected, more inclusive, and more sustainable world.

We believe technology is only as powerful as the people using it to create a better tomorrow:

Role Purpose:

Your role as Business Retail Advisor is to drive sales and support the store in achieving targets while at the same time giving every customer a best in class experience and meeting their individual needs to grow customer loyalty.
This is a senior role within our retail model, therefore the BIR Advisor will be expected to deliver individual business targets alongside all other business KPI’s assigned by their Store Manager.In addition they will be expected to support the Store Manager in driving business connections in store.
They will support BIR Business Development Manager (RBDM) as part of the Business in Retail strategy by selling business solutions to Soho and SME customers within their store’s catchment area.They will partner with the RBDM to drive and close new business through the store.
Both the store, the BIR Advisor and the RBDM will have a dependent new business targets but the RBDM will also be expected to close business outside of the store environment. As such, the BIR Advisor will be required to identify and forward any potential 6+ connection leads to their RBDM.
They will guide, mentor and support the other team members in store around any new products, procedures or processes that arise; as well as champion and drive business connections within the store.

Key Accountablities:

Represent the interests of business in the store.
Achievement of individual sales targets.
Up sell and promote additional products to business customers such as Landline on mobile, bulk text.
Ensure all administration associated with the role is completed correctly and within agreed timeframes.
Drive Pilot KPIs – volume sales, business mix, TNPS.
Develop a base of loyal customers by delivering an excellent customer experience to all our customers.
Take ownership of your customer's issues or needs to ensure that all aspects are resolved and/or seen through to completion.
Listen to customers’ needs and consistently meet or exceed their expectations with Vodafone’s products and services.
Always look at things from the customer’s point of view.
Be an ambassador for the Vodafone brand.
Work as part of a team to support customers and drive sales and customer experience.
Educate and up skill the other team members in the store on business products and services.
Liaise with local hunter and RBDM on lead management for larger accounts

We Are Looking For You, If You Have:

Minimum 2 years previous Retail experience,ideally at Senior Sales level or above.
Experience in engaging with both Consumer and Business customers.
Demonstrate a working knowledge and interest in data products and smart phones.
Continuously keep up to date with industry trends and competitor activity across all customer segments.
Ability to communicate effectively and positively with both customers and team members.

Why choose us?

When you join the Vodafone Team, you will have the chance to grow your career while also experiencing some serious benefits! There are vast opportunities to progress from a Retail advisor to various opportunities across the business, from Assistant manager to Head Office!

Some of the benefits that you will receive along the way are:

Competitive Commission Structure – Not only will you receive a competitive salary but you will also get the chance to earn additional commission on top of this!
Learning and Development – We provide extensive training to all of our employees so they can progress in their careers! There is also the Vodafone University where our employees can gain incredible skills!
Exclusive Discounts – Receive additional discounts for you, your Family and Friends on Vodafone Products!
And many more…

We are passionate about our employees! Here at Vodafone we want you to bring your whole self to work and we enable this with our progressive workplace policies.

We are proud supporters of the LGBTQ+ community and Vodafone is committed to support all of their employees at work.

We are an equal opportunities employers where our people can be at their best.

#LI-JB1

Apply Now

Refine Your Search

customer support jobs in galway, g

Business in Retail Advisor (Galway)

Customer Success Manager (French-speaking)

Assistant Manager - Galway, Eyre Square

EMEA Customer Success Specialist - French Speaking

Sales Executive

Sales Assistant

General Manager

Store Manager Designate - Galway

People & Service Team Leader

Lead Catering Assistant

Product Team Leader

Production Scheduler

No7 Advisor

Financial Consultant - Partnerships Team

Truck Collection Team Member

Senior Sales Assistant

Assistant Manager

Sales & Events Manager

Jet Vac CCTV Specialist

Sales Advisor

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