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Front of House Specialist (Full Time)
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- €28,000 a year
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Quick apply
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Front of House Specialist (Part Time)
Sisu Clinic —Limerick, County Limerick
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Front of House Specialist (Full Time)

Sisu Clinic -
Limerick, County Limerick

Quick apply

Job details

Permanent | Full-time
€28,000 a year
8 hours ago

Qualifications

Administrative experience
Computer skills
Communication skills
Office experience

Full job description

Who We Are

Welcome to where beauty meets medicine. Sisu Clinic has 24 successful Doctor-led Aesthetic Clinics in Ireland, London and USA. We are searching for passionate and motivated individuals to grow our footprint and tell your very own Sisu story.

We specialise in age-prevention & restorative non-invasive treatments including but not limited to Botox, Dermal fillers, Skin boosters, Thread lifts, and more. Founded in 2018 by Dr. James Cotter and Dr. Brian Cotter, better known as the “Botox Brothers” of Ireland, along with serial entrepreneur Pat Phelan, Sisu Clinic has placed priority on the art of aesthetic medicine. Our Botox brothers breathe life into the patient-centric mission of Sisu Clinic, ensuring their medical oath of “First do no harm” is the backbone of every treatment administered within our clinics.

Centred around impactful and memorable service, a Front of Hose Specialist must warmly engage patients while paying attention to the smallest of details. This dynamic role requires strong organizational ability, computer proficiency and verbal skills. Self-development is supported by encouraging leadership in a team spirited environment.

Sisu Clinic is a purpose-driven organization that embraces the value of each one of its team members. The well-being of our team, our community and the environment remain central to our culture. We offer a culture of caring, and a robust benefits package.

The hours for this role would be from 37.5 hours per week. We operate from 10 a.m. to 8.00 p.m. Monday to Friday and 10.00 a.m. to 6.00 p.m. on Saturdays, and we would require to ideal candidate to be available between these hours.

This position requires someone who is available to work in our Limerick Clinic, on a full-time basis. The ideal candidate will have exceptional organisational skills and a passion to deliver outstanding client service and perform the following duties:

1. Day to day operations of the clinic:

You will be expected to complete duties to ensure the smooth running of the overall day-to-day operations of the clinic.
You will be responsible for operating the Point-Of-Sale and booking system including end-of-day reconciliation.
You will be expected to open and close the Clinic.
Complete all administrative duties accurately and in a timely manner.

2. Exceptional patient centric service

Ensure patients feel welcomed by providing an informative and engaging experience during every visit
You are responsible for the management of the appointment book and keep patients informed of any changes in a timely manner.
You will be expected to call patients for follow-up appointments and converse with them in a confident and friendly manner.

3. Stock Management

To conduct regular stock counts.
To accurately update stock records and capture all stock related transaction.
Ensure that all stock is priced correctly.
Ensure that stock is merchandised correctly.
Ensure that stock and storage areas are tidy and well organised.

4. Sales

Drive sales through excellent patient consultation and sharing of product knowledge to achieve your personal objectives and the retail targets.
To enhance the patient’s experience and drive product upselling after treatments.

5. Housekeeping

As part of the team maintain a clean, safe & healthy working environment.
Ensure that you adhere to the cleaning rosters.

The successful candidate will have a proven record demonstrating the following characteristics:

Positivity, enthusiasm and a ‘can do’ attitude with ability to work well in a team
Passion for people and ability to quickly build rapport
Consultative selling skills, including advanced questioning skills to explore patient needs, and formulating and executing creative solutions
Learning and leading by example
Strong listening and communication skills
Responsiveness and adaptability to change
Strong business acumen with ability to track personal performance with a strong drive to achieve goals
Highly organised, self-starter and computer literate with strong follow-up and follow-through skills
Strong drive to succeed with a sense of urgency, and ability to plan and manage time effectively to meet deadlines and goals.
Reliable and trustworthy

By submitting your application, you acknowledge and agree that your personal data will be processed by both our organisation for the purposes of recruitment. We take the protection of your personal data seriously and will ensure that appropriate measures are taken to safeguard your information.

INDHP

Job Types: Full-time, Permanent

Pay: €28,000.00 per year

Application question(s):

We operate Monday - Friday (10am - 8pm) and Saturday (10am - 6pm). Please specify your availability?
Are you looking for full time work?
Why would you like to join Sisu Clinic?

Work Location: In person

Quick apply

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