Find Senior contract specialist Jobs in Dublin, D

Senior/Principal Service Management Consultant
Pink Elephant EMEA —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
8d
Senior Investment Operations Specialist - 12 month contract
Mercer —Dublin, County Dublin
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Head of Operations
National Concert Hall —Dublin, County Dublin
- €83,113 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Negotiation
Quick apply
Senior Lead Contract Specialist - Offshore PMO
Eirgrid —Dublin, County Dublin
- No degree
Quick apply
11d
Higher Specialist Training (HST) Team Lead
RCPI —DUBLIN 2, County Dublin
- €42,500 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Work from home
Quick apply
8d
Sr Energy Procurement Manager, EMEA Energy & Water Team
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
- Full-time
- Spanish
- Engineering
- AWS
Deputy Money Laundering Reporting Officer
ACE Money Transfer —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Finance
- Analysis skills
- Supervising experience
- Annual leave
Quick apply
4d
Project Manager
Breffni Air —Dublin, County Dublin
- Microsoft Office
- HVAC
- Organisational skills
- Employee assistance program
Quick apply
EMEA Regional Account Director (RAD)
Sodexo —Dublin, County Dublin
- Up to €120,000 a year
- Hospitality
- Master's degree
- Bachelor's degree
- Employee assistance program
- Gym membership
Quick apply
13d
Senior Specialist Purchasing
Exentec —Leixlip, County Kildare
- Construction
- Negotiation
Procurement Manager - Energy & Natural Resources
Turner & Townsend —Dublin, County Dublin
- Full-time
- Engineering
- Business
- Annual leave
Quick apply
Authorised Person - Europe
Ross Engineering —Dublin, County Dublin
- €70–€100 an hour
- Full-time
- No degree
- Communication skills
Quick apply
4d
Legal Counsel Europe IB
PepsiCo —DUBLIN 2, County Dublin
- Remote
- English
- Project management
- Bachelor's degree
Procurement Category Manager – Marketing (12-month FTC, Maternity Cover)
Primark —Dublin, County Dublin
- Contracts
- Marketing
- Negotiation
Senior / Commercial Manager
Amey Ltd —DUBLIN 1, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Contracts Manager - Ireland/European/UK Projects
Crown Global —Dublin, County Dublin
- Full-time
- Microsoft Office
- Bachelor's degree
- Organisational skills
- Annual leave
Quick apply
Procurement Specialist
DPS Group —Dublin, County Dublin
- Finance
- Project management
- Presentation skills
13d
Training Specialist
Allianz —Dublin, County Dublin
- Full-time
- Management
- English
- Microsoft Office
13d
Project Scheduler - Energy
Turner & Townsend —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Oracle
- Engineering
- Annual leave
Quick apply
Financial Controller
Enea —Dublin, County Dublin
- Hybrid work
- Salesforce
- English
- Accounting

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Senior/Principal Service Management Consultant

Pink Elephant EMEA -
Dublin, County Dublin

Quick apply

Job details

Full-time | Temporary
8 days ago

Qualifications

Jira
Analysis skills
Bachelor's degree
ServiceNow
Business
Communication skills
Information Technology

Full job description

Job Description Senior/Principal Service Management Consultant

Type: Contract, Full-time: 3-6 months (Starting in July)
Location: Onsite: Dublin, Ireland
Salary: Competitive

We are looking for a Senior/Principal Service Management Consultant with strong experience in organisational transformation, team development, and senior stakeholder engagement. In this role, you will be focused on guiding and supporting the establishment of a Service Management Office (SMO), including defining operating models, processes and governance.

You will play a key role in coaching and building the SMO team, ensuring they can effectively execute core operational processes such as Major Incident Management, and embedding sustainable service management practices aligned with ITIL.

The successful candidate will have experience delivering Service Management consultancy across complex environments, with a strong understanding of ITIL principles, continual improvement, service design, transition, operations, governance, and tooling. You will be confident leading client conversations, shaping recommendations, producing high-quality deliverables, and supporting organisations through service transformation.

Duties and Responsibilities

Service Management Consultancy and Delivery:

Lead or support Service Management consultancy engagements across service strategy, design, transition, operations, and continual improvement
Assess client service management maturity, identify gaps, and develop practical recommendations and improvement roadmaps
Design and improve ITSM processes such as incident, request, problem, change enablement, service level, knowledge, configuration, and continual improvement management
Facilitate workshops, interviews, and stakeholder sessions to gather requirements, agree priorities, and build consensus around improved ways of working
Produce high-quality consultancy deliverables including assessments, operating models, process documentation, service designs, governance models, roadmaps, and executive-level reports
Advise clients on ITSM tooling requirements, process enablement, workflow design, reporting, metrics, and data needed to support effective service management
Support business development activity where required, including shaping proposals, scoping consultancy work, and contributing subject matter expertise

Experience and Skills Required

Previous experience in a Senior Service Management Consultant, Principal Consultant, ITSM Consultant, Service Management Lead, or similar role
Strong understanding of ITIL and modern Service Management best practice, with experience applying these principles in real client or operational environments
Experience designing, reviewing, and improving ITSM processes, governance frameworks, service operating models, and continual improvement approaches
Confidence engaging senior stakeholders, facilitating workshops, challenging constructively, and influencing decisions
Ability to translate complex service management concepts into clear, practical recommendations and client-ready documentation
Experience working with ITSM platforms such as ServiceNow, Jira Service Management, Ivanti, BMC, Freshservice, or similar tools
Strong analytical, consulting, communication, and problem-solving skills with excellent attention to detail
Ability to work independently, manage multiple priorities, and take ownership of consultancy deliverables
ITIL certification is required; ITIL 4 Managing Professional, Strategic Leader, Practice Manager, or equivalent qualifications are desirable
Experience in service transformation, SIAM, enterprise service management, service integration, service design, or organisational change would be advantageous
A degree in business, management, IT, or a related discipline is preferred, or equivalent practical experience

This is an excellent opportunity to play a key role in helping organisations improve, mature, and transform their Service Management capability. If you are an experienced Service Management consultant with strong ITIL knowledge, excellent stakeholder skills, and a passion for practical improvement, we encourage you to apply.

Pink Elephant is a global Service Management specialist helping organisations accelerate their implementation of Service Management best practices through our training, consultancy, IT Support and ITSM technology services. Our ITSM solutions support our clients with their end-to-end (Enterprise) Service Management initiatives by connecting People, Processes and Technology.

Education:

Bachelor's (preferred)

Experience:

Senior Service Management Consultant : 3 years (required)

Location:

Dublin, County Dublin (required)

Work Location: In person

Quick apply

Refine Your Search

senior contract specialist jobs in dublin, d

Senior/Principal Service Management Consultant

Senior Investment Operations Specialist - 12 month contract

Head of Operations

Senior Lead Contract Specialist - Offshore PMO

Higher Specialist Training (HST) Team Lead

Sr Energy Procurement Manager, EMEA Energy & Water Team

Deputy Money Laundering Reporting Officer

Project Manager

EMEA Regional Account Director (RAD)

Senior Specialist Purchasing

Procurement Manager - Energy & Natural Resources

Authorised Person - Europe

Legal Counsel Europe IB

Procurement Category Manager – Marketing (12-month FTC, Maternity Cover)

Senior / Commercial Manager

Contracts Manager - Ireland/European/UK Projects

Procurement Specialist

Training Specialist

Project Scheduler - Energy

Financial Controller

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