Find Front office manager Jobs in Dún Laoghaire County Dublin

Assistant Front Office Manager
Dean Group (Ireland) —Dublin, County Dublin
- Full-time
- Customer service
- Hotel
- No degree
- Annual leave
- Gym membership
Quick apply
12h
Assistant Night Manager
Dalata —DUBLIN 18, County Dublin
- Full-time
- Hospitality
- Hotel
- No degree
- Employee assistance program
Quick apply
Head of Client Service
Fund Recs —Dublin, County Dublin
- Full-time
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Information Technology Cross-Function Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Computer Science
- SQL
- Analysis skills
- Annual leave
Technical Delivery Manager, Charles River Development, Assistant Vice President
State Street —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Engineering
- Microsoft Office
Front Office Manager
Dalata —DUBLIN 8, County Dublin
- Full-time
- Hotel
- No degree
- Organisational skills
- Employee assistance program
Quick apply
3d
Head of EMEA Sales
Trulioo —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Master's degree
- Bachelor's degree
- Annual leave
Duty Manager
Hotels Properties —Sutton, County Dublin
- From €32,000 a year
- Weekend availability
- Management
- Hotel
- No degree
- Employee discount
Quick apply
2d
Front Office Supervisor
Dalata —Dublin, County Dublin
- Full-time
- Hotel
- Supervising experience
- No degree
- Employee assistance program
Quick apply
Operations Analyst III
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
General Manager
D2 Bar —Dublin, County Dublin
- Full-time
Quick apply
Senior Sales Enablement Specialist
Clio —Dublin, County Dublin
- €76,500–€103,500 a year
- Full-time
- Spanish
- Sales
- English
Staff Product Manager - Mobile - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Bachelor's degree
- Product management
- Annual leave
- Work from home
Quick apply
Senior Specialist, Client Operations
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Communication skills
- Time management
Implementation Manager (German or Dutch)
Rippling —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Google Suite
- Salesforce
- English
Night Manager
Dalata —DUBLIN 1, County Dublin
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance program
Quick apply
11d
Deputy Manager
Castore —Dublin, County Dublin
- Sales
- Leadership
- Communication skills
Quick apply
Retail Store Manager
Choice Stores —Bray, County Wicklow
- Full-time
- Retail management
- Communication skills
- Time management
- Annual leave
- Employee assistance program
Quick apply
12h
Inbound Specialist
Sandvik —Dublin, County Dublin
- Full-time
- Hybrid work
- Inventory control
- ERP systems
- English
- Annual leave
- Gym membership
1d
Night Manager
The Croke Park —DUBLIN 3, County Dublin
- Full-time
- Hotel
- Referral programme
Quick apply

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Assistant Front Office Manager

Dean Group (Ireland) -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
12 hours ago

Benefits

Bike to work scheme
Annual leave
Food allowance
Gym membership
Referral programme

Qualifications

Customer service
Organisational skills
Guest services
Leadership
Communication skills
Hotel experience

Full job description

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We are currently seeking an experienced Assistant Front Office Manager to join the team in The Dean Docklands. If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you!

Key Areas

Guest Reception and Service Excellence
Team Leadership and Development
Operational Efficiency
Guest Satisfaction and Problem Resolution
Financial Management and Reporting
Health, Safety, and Compliance
Collaboration with Senior Management

Job Purpose

The Assistant Front Office Manager supports the Front Office Manager in leading the reception and guest services team, ensuring seamless daily operations and delivering an outstanding guest experience from arrival to departure. This role requires strong leadership, excellent organisational skills, and a proactive approach to both service and operations. The Assistant Front Office Manager acts as a key contact for guests and staff, ensuring high standards are maintained across all front office functions while supporting the achievement of departmental goals.

Role Responsibilities

Guest Reception and Service Excellence

Oversee daily front desk operations, ensuring smooth check-in, check-out, and guest service processes.
Maintain a visible presence in the lobby to engage with guests and support the reception team.
Ensure service standards are consistently upheld in line with hotel policies and brand expectations.
Anticipate guest needs, respond to requests, and manage VIP arrivals with attention to detail.

Team Leadership and Development

Supervise and motivate reception staff, fostering a positive and professional working environment.
Support training and development of front office employees, ensuring they are skilled in guest service and hotel systems.
Assist with team scheduling, ensuring adequate staffing levels at all times.
Conduct probation and performance reviews, providing feedback and development opportunities.

Operational Efficiency

Ensure accuracy in reservations, billing, and room allocations.
Support the implementation of front office systems, policies, and procedures to enhance efficiency.
Coordinate with housekeeping, maintenance, and other departments to ensure a seamless guest journey.
Maintain accurate shift handovers and ensure all team members are briefed on daily operations.

Guest Satisfaction and Problem Resolution

Act as a point of escalation for guest complaints or issues, ensuring they are resolved quickly and professionally.
Monitor guest feedback and work with the Front Office Manager to implement service improvements.
Promote a guest-first culture within the team, encouraging staff to go above and beyond in service delivery.

Financial Management and Reporting

Ensure compliance with hotel financial policies, including billing accuracy, cash handling, and credit card transactions.
Assist with front office budgets, payroll, and cost controls.
Prepare and analyse reports on front office performance, occupancy, and guest satisfaction.

Health, Safety, and Compliance

Ensure front office operations comply with all health, safety, and fire regulations.
Conduct regular checks to maintain a safe and secure environment for guests and staff.
Ensure adherence to hotel policies and procedures across all reception activities.

Collaboration with Senior Management

Work closely with the Front Office Manager and other department heads to support the smooth running of hotel operations.
Contribute to management meetings with updates on front office performance and guest feedback.
Support the implementation of hotel-wide initiatives and service improvement projects.

Preferred Experience & Skills

3-4 years' experience in a front office or guest services role, with at least 1 year in a supervisory/assistant manager position.
Strong leadership and people management skills.
Experience using hotel front office systems (Opera or similar).
Excellent organisational and problem-solving abilities.
Strong communication and guest service skills with a professional, approachable manner.
Ability to remain calm and effective under pressure.
Flexibility with shifts

Benefits:

Global discounted staff room rates across the group
50% off Food and 25% Beverage across the group
Accrued Annual Leave with Service
Friends and Family discount
Gym Membership Discounts*
Continual training and development
Career progression within the Group
Gratuities *
Meals on shift
Bike to work scheme
Taxsaver for travel
Refer a friend scheme
Wellness at work events and access to wellness platform
Employment Assistance Programme
Group discounts for cinema tickets, shopping deals etc
Team appreciation days
Service recognition
Regular fun-filled activities and gatherings for all teams across the group
Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group

#HP

Quick apply

Refine Your Search

front office manager jobs in dún laoghaire county dublin

Assistant Front Office Manager

Assistant Night Manager

Head of Client Service

Information Technology Cross-Function Vice President

Technical Delivery Manager, Charles River Development, Assistant Vice President

Front Office Manager

Head of EMEA Sales

Duty Manager

Front Office Supervisor

Operations Analyst III

General Manager

Senior Sales Enablement Specialist

Staff Product Manager - Mobile - 100% Remote - EMEA

Senior Specialist, Client Operations

Implementation Manager (German or Dutch)

Night Manager

Deputy Manager

Retail Store Manager

Inbound Specialist

Night Manager

I want to receive the latest job alerts for front office manager in dún laoghaire county dublin

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