Find Customer service team lead Jobs in County Clare

Customer Service Assistant - Ennis
BoyleSports —Ennis, County Clare
- Customer service
- Communication skills
Quick apply
14d
Commodity Manager
Viking Pump Hygienic Ltd. —Shannon, County Clare
- €65,000–€85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- ERP systems
4d
Assistant Food and Beverage Manager
Killaloe Hotel and Spa —Killaloe, County Clare
- €34,000 a year
- Weekend availability
- Management
- Customer service
- Hotel
- Employee discount
Quick apply
MEICA Project Manager
Glanua —Ennis, County Clare
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
Digital & Channel Marketing Manager
ZAGG Inc —Shannon, County Clare
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
Quick apply
Sales Manager
AMAX —Shannon, County Clare
- Full-time
- Sales
- Business development
- IT
Quick apply
Inside Sales and Trade Customer Support
Shannonside Homevalue Hareware —Ennis, County Clare
- €1–€2 a year
- Full-time
- Microsoft Excel
- Customer service
Quick apply
Assistant Food and Beverage Manager
Bunratty Castle Hotel —Bunratty, County Clare
- €38,000–€42,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Leadership
Quick apply
4d
Bar Manager
Vaughans Bar and restaurant —Kilfenora, County Clare
- €33,000–€45,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
Quick apply
6d

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Customer Service Assistant - Ennis

BoyleSports -
Ennis, County Clare

Quick apply

Job details

14 days ago

Qualifications

Customer service
Communication skills

Full job description

Job Title: Customer Service Assistant
Department: Retail
Reporting to: Shop Manager
Location: Ennis

Role Purpose

You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.

Key Responsibilities

Assist the Shop Manager and Assistant Manager with the day to day running of the shop.
Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:
- Opening and closing the shop
- Managing and guiding the shop team
- Cash management procedures
You will have the opportunity to manage on occasion which will lead to further development opportunities.
Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.
Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.
Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.
To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.
Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.
Keeping and maintaining shop presentation standards to a high quality throughout your working day.
Ensure that all procedures (safety, compliance and shop operations) are always followed.
Passionate about working within a team environment.
Adhere to Social Responsibility duties.
To introduce customers to our many in shop and online offerings/products.

Knowledge, Skills and Experience

Essential Skills and Experience

Customer service focused
Operate with trust and integrity
Flexibility as business operates 7 days a week
Be adaptable to shop environment
Great attention to detail and strong numeracy skills
An enthusiastic people person who can work on own initiative and as part of a team
A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.
Ambitious and driven to progress within the company
To promote the company brand and be results focused
Excellent communication skills
Problem solve and think creatively
Be organised, reliable and dependable
A proven good cash handing approach

Desirable Skills and Experience

Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

Quick apply

Refine Your Search

customer service team lead jobs in county clare

Customer Service Assistant - Ennis

Commodity Manager

Assistant Food and Beverage Manager

MEICA Project Manager

Digital & Channel Marketing Manager

Sales Manager

Inside Sales and Trade Customer Support

Assistant Food and Beverage Manager

Bar Manager

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