Find Market insights manager Jobs in Dublin, D

Change Manager
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
11d
Category Manager
IRISH DISTILLERS LTD —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
- Marketing
- Negotiation
- Annual leave
Quick apply
Category Manager
CommScope —Dublin, County Dublin
- Microsoft Excel
- Engineering
- ERP systems
Senior Organic Search Manager
tombola —DUBLIN 4, County Dublin
- Remote
- JavaScript
- AI
- Leadership
Quick apply
Marketing Executive
SnapTrip —Dublin, County Dublin
- From €6,000 a year
- Hybrid work
- Internship
- Marketing
- Profit sharing
- Flexitime
Quick apply
Policy Expert - Russian
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Excel
- English
- Quality control
Quality and Policy Expert - Spanish
Teleperformance —Dublin 07, County Dublin
- Full-time
- Spanish
- Microsoft Excel
- English
Brand Manager
McCurrach Careers —DUBLIN 1, County Dublin
- Up to €60,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
Brand Manager
Avidity —DUBLIN 1, County Dublin
- Up to €60,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
Policy & Quality Expert - Spanish
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- Spanish
- Microsoft Excel
- English
Planner/Scheduling Coordinator - SITE BASED
Agilent Technologies —Dunboyne, County Meath
- From €24 an hour
- Full-time
- English
- In-person
- Communication skills
Quick apply
2d
District Manager - ROI
Wingstop - Senior Operations —DUBLIN 22, County Dublin
- €70,000–€75,000 a year
- Full-time
- Management
- Leadership
- Restaurant experience
- Annual leave
- Employee discount
Quick apply
Value & Performance Manager
CRH International —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- IT
Quick apply
Policy & Quality Expert - Portuguese Brazilian
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- Microsoft Excel
- English
- Quality control
Employee Lifecycle Specialist
Perrigo —DUBLIN 2, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
13d
Field Excellence Manager
Novartis —Dublin, County Dublin
- €60,830–€112,970 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
French Sub-Saharan Africa Speaking Quality & Policy Expert
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
12d
GTM Enablement Leader, EMEA
New Relic —Dublin, County Dublin
- Hybrid work
- Sales
- English
- Leadership
Sales Strategy and Operations Analyst
Pluralsight —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- Salesforce
- Annual leave
Quality and Policy Expert - Portuguese
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Excel
- English
- Quality control

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Change Manager

Microsoft -
Dublin, County Dublin

Apply Now

Job details

Full-time
€80,000–€136,400 a year
11 days ago

Qualifications

Management
Process improvement
Master's degree
Bachelor's degree
Human Resources
Business

Full job description

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Microsoft Treasury supports the digital transformation journey of Microsoft’s customers, partners & vendors by providing competitive credit and payment solutions to support revenue growth while managing credit risk.

We are a compliance first organization with customer obsession and deal economics focus. We support over $150B in trade and receivables and $11B in payment solutions per year in global markets. The team is also charged with managing over $130B of investment portfolio, currency risk, bank account infrastructure and business risk insurance.

The Change Manager will own the Change Management Framework for regulated products and services in a newly created Payments Institution based in Dublin, Ireland.

You will shape how Microsoft assesses, governs, and monitors change risk in a regulated environment, operating independently, applying your program management expertise to influence Microsoft change initiatives and provide oversight across customer operations and complaints.

Responsibilities

Own the Change Management Framework. Own the Change Management Framework for regulated products and services, influencing Microsoft change initiatives and providing oversight of customer operations and complaints. Run the full Change Management process — including intake review, change assessments, and ongoing monitoring of change implementation as required.

Lead the change program portfolio. Contribute to or lead a portfolio of change projects, including the project plan, RACI framework, timelines, milestones, financial management, performance metrics, and resource needs for complex programs. Communicate program status and risk to relevant stakeholders and hold them accountable for the established schedule, risk-mitigation plans, and processes.

Define and track success criteria. Define and track the success criteria (ROI, SLAs, OKRs, KPIs) and performance metrics (quality, adoption, usage, impact, effectiveness) for the change program, and identify which data will result in data-driven decision-making. Collect and evaluate metrics and use scorecards and dashboards to monitor complex programs and ensure activities align with business and program objectives.

Drive reporting to senior leadership. Provide regular reporting to the COO, executive committees, and the Board on change risk. Leverage data and performance metrics to demonstrate program value, show business impact through storytelling, and adapt communication style to audience and business needs.

Conduct cost-benefit analysis and improvement reviews. Conduct cost-benefit analyses to examine performance to value drivers (P&L, ROI). Contribute to monthly business review (MBR) and run rhythms regularly to identify what is working and what is not, and use data analytics and scenario analyses to derive insights, identify program risks and mitigation plans, and surface opportunities to streamline programs.

Identify, scope, and design programs. Perform program landscape research and analysis, identify and scope opportunities to develop new programs and improve current ones, and work with cross-functional stakeholders — Engineering, Supply Chain, Finance, Technical Program Management — to design complex security-, privacy-, and regulatorily-compliant programs from initiation to delivery with minimal coaching.

Support audits and regulatory reviews. Support audits, regulatory reviews, and inspections by providing clear evidence of control and oversight. Demonstrate understanding of how systems work and impact one another using process flow mapping tools, develop processes around scope and schedule changes, and ensure security principles are incorporated into all planning processes.

Lead change adoption and communication. Define the vision and strategy for change, broad and specific impact, and the flow of communication and interaction with the organization to drive change management. Communicate complex programs to stakeholders, partners, and customers to gain buy-in, lead the rhythm of business during plan execution, and partner with HR on training and reskilling needs.

Qualifications

Required Qualifications:

Bachelor's Degree in Business, Operations, Finance, or related field AND demonstratable experience in program management, process management, or process improvement OR equivalent experience

Preferred Qualifications:

Master's Degree in Business, Operations, Finance, or related field AND solid experience in program management, process management, or process improvement
- OR Bachelor's Degree in Business, Operations, Finance, or related field AND extensive experience in program management, process management, or process improvement OR equivalent experience.

Prior experience supporting audits, regulatory reviews, or inspections in a regulated environment.

Prior experience in financial services, payments, technology, cloud services or online platforms sectors.

Exposure to change risk management in regulated industries, CBI requirements, or PSD2.

Business Program Management IC4 - The typical base pay range for this role across Ireland is € 80,000.00 - € 136,400.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

market insights manager jobs in dublin, d

Change Manager

Category Manager

Category Manager

Senior Organic Search Manager

Marketing Executive

Policy Expert - Russian

Quality and Policy Expert - Spanish

Brand Manager

Brand Manager

Policy & Quality Expert - Spanish

Planner/Scheduling Coordinator - SITE BASED

District Manager - ROI

Value & Performance Manager

Policy & Quality Expert - Portuguese Brazilian

Employee Lifecycle Specialist

Field Excellence Manager

French Sub-Saharan Africa Speaking Quality & Policy Expert

GTM Enablement Leader, EMEA

Sales Strategy and Operations Analyst

Quality and Policy Expert - Portuguese

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