Find Customer care specialist Jobs in Swords, D

Medical Receptionist
NuaCell —Malahide, County Dublin
- From €30,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
Skin Therapist / Aesthetician
Facial Rejuve Clinic —Sandyford, County Dublin
- €18–€25 an hour
- Part-time
- Sales
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- Communication skills
- Employee discount
- Sick pay
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14d
Production Operative
COLAS IRELAND —DUBLIN 1, County Dublin
- €18.36 an hour
- Overtime
- Free parking
- Annual leave
13d
Production Operative
COLAS —Dublin, County Dublin
- €18.36 an hour
- Overtime
- Free parking
- Annual leave
13d
Client Development Sales Representative – Dutch | Benelux
Indeed —Dublin, County Dublin
- €34,000–€50,000 a year
- Full-time
- Sales
- English
- In-person
- Wellness program
- Relocation assistance
Quick apply
Customer Service Supervisor
Air Liquide —Dublin, County Dublin
- Full-time
- Customer service
- Analysis skills
- In-person
- Annual leave
- Employee assistance program
Employee Lifecycle Specialist
Perrigo —DUBLIN 2, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
13d
Merchandiser
Primark —DUBLIN 1, County Dublin
- Merchandising
- Analysis skills
- No degree
Sales Specialist - Client Development
Indeed —Dublin, County Dublin
- €34,000–€60,000 a year
- Full-time
- Sales
- No degree
- Communication skills
- Annual leave
Quick apply
8d
Business Development Representatives for Public Sector or .ORG (Non-Profit & Education)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- English
- Life insurance
Client Optimization Specialist - Bilingual Spanish
Indeed —Dublin, County Dublin
- €30,000–€46,000 a year
- Full-time
- Spanish
- English
- No degree
- Annual leave
Quick apply
4d
School Engagement Executive
Tyro Technologies Limited —DUBLIN 8, County Dublin
- €30,000–€40,000 a year
- English
- No degree
Formalwear & Wedding Consultant
Tangos Dress Hire —Temple Bar, County Dublin
- €36,650 a year
- Full-time
- Customer service
- No degree
- Communication skills
- Store discount
- Employee discount
Quick apply
7d
Allergan Aesthetics Clinical Specialist
Allergan Aesthetics —Dublin, County Dublin
- Weekend availability
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Nursing
Senior Talent Acquisition Specialist
Coastline Gaming —Dublin, County Dublin
- Full-time
Quick apply
Consultant Secretary - Breast Centre
Beacon Hospital —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
12d
Healthcare Technician
Air Liquide —Dublin, County Dublin
- Full-time
7d
Medical Secretary
Beacon Pain Management, DPC Group, Ireland —Sandyford, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Stone Countertop Templator
Stone Ideas Ltd —Lucan, County Dublin
- Full-time
- Carpentry
- CAD
- Customer service
- Wellness program
- Employee assistance program
Quick apply
4d
Social Media & Content Executive, Marketing & Creative
Brown Thomas Arnotts —Dublin, County Dublin
- Social media management
- No degree
- Communication skills
- Store discount
- Annual leave

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Medical Receptionist

NuaCell
Malahide, County Dublin

Quick apply

Job details

Contract renewal | Full-time
From €30,000 a year

Benefits

Contract renewal
Free parking
Additional leave
Annual leave
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Hospitality
Microsoft Excel
Customer service
Microsoft Office
Organisational skills
Front desk
Computer skills
Medical terminology
Communication skills
Medical receptionist
Office experience

Full job description

About Us:

Nuacell is a leading regenerative and functional medicine clinic in Dublin, dedicated to delivering high-quality, evidence-based care that helps patients improve their health, appearance, and performance. Our modern clinic combines advanced treatments with a warm, professional, and patient-centred approach, creating an environment where both patients and staff feel valued and supported.

We are a close-knit, collaborative team that values clear communication, professionalism, and a strong commitment to excellent patient experiences. As we continue to grow, we are looking for individuals who are organised, empathetic, and eager to contribute to a clinic where innovation meets compassionate care.

In this medical receptionist role, you will be the first point of contact for our patients, helping to shape their experience from the very first call or visit. If you enjoy working in a dynamic healthcare setting and take pride in delivering outstanding front-of-house service, we’d love to hear from you.

About You:

We are looking for a professional, friendly, and adaptable Receptionist to join our busy medical practice.

As the first point of contact, you will create a welcoming environment while managing appointments, handling scheduling changes, and keeping daily operations running smoothly. You are organized, detail-oriented, and confident using various computer systems, including scheduling tools and Excel.

You remain calm under pressure, handle multiple tasks with ease, and treat all patients with kindness and professionalism—even in challenging situations. Strong communication skills, in person, written and over the phone, are essential.

This is a dynamic role that goes beyond the front desk. You will move throughout the practice to support clinical operations, including handling patient files and restocking rooms. You work well within a team and are confident enough to communicate clearly and assertively with colleagues and doctors when needed.

If you thrive in a fast-paced healthcare environment and enjoy a varied, hands-on role, we would love to hear from you.

Responsibilities:

Greet Patients and Visitors: Welcome patients and visitors in a friendly and professional manner, offering assistance as needed.
Schedule Appointments: Coordinate, reschedule, and cancel appointments, ensuring efficient use of healthcare provider's time and resources.
Answer Phone Calls: Handle incoming calls, address inquiries, and provide information on services, appointment availability, and clinic policies.
Check-In and Check-Out: Register patients, collect payments, and ensure accurate documentation of patient information in the electronic health record (EHR) system (Socrates & Power Diary).
Administrative Support: Perform administrative tasks, including filing, paperwork, sorting mail, and managing office supplies.
Coordinate Referrals: Facilitate referrals to specialists or other healthcare providers as needed.
Respond to Patient Inquiries: Address patient questions, concerns, and complaints professionally, escalating complex issues when necessary.
Collaborate with Medical Staff: Communicate effectively with healthcare professionals to ensure coordinated patient care.
Maintain Reception Area: Ensure the reception area is tidy and welcoming for patients and visitors.

Requirements:

10+ years’ experience in a receptionist or similar role
Full-time position, 40 hours per week.
Proficiency in Microsoft Office (including Excel) and Practice Management software (experience with Socrates is a plus).
Strong communication and interpersonal skills with the ability to interact professionally with patients, visitors, and staff.
Excellent organizational skills, attention to detail, and the ability to multitask and prioritize tasks.
Basic knowledge of medical terminology and healthcare administrative procedures is desirable.
Commitment to maintaining patient confidentiality and adhering to privacy regulations (e.g., HIPAA, GDPR).

The Package:

Employee Discounts: Significant discounts on NuaCell Clinic services and products.
Paid Parking: Free parking available as long as spaces remain.
Holidays: 20 paid holiday days, negotiable based on experience.
Sick Pay: 5 days of statutory paid sick leave.
Competitive Salary: Salary commensurate with experience, with opportunities for advancement based on experience, education, and performance.
Performance Bonuses: Potential annual bonuses based on clinic performance or individual goals.
Additional Sick Leave: Increased sick leave allowance for long-term staff.
Company Social Events: Holiday celebrations and team-building activities.

Skills:
Good Communication & Administration Attention to detail Customer Service Oganisation & Computer Skills Multitasking, Problem Solving Empathy and Compassion Medical Terminology, Confidentiality

Benefits:
Employee Discounts Competitive Salary Company Social Events Performance Bonuses Sick Pay Paid Parking Paid Holidays

Pay: From €30,000.00 per year

Benefits:

Company events
Employee discount
On-site parking
Sick pay

Application question(s):

Can you handle busy phone lines and manage multiple tasks simultaneously?
Do you have 8+ years of customer service experience in healthcare, hospitality or related fields?
Are you available to work Mondays through Fridays, with occasional Saturday shifts as needed?

Experience:

Medical receptionist: 8 years (required)
Customer service: 8 years (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in swords, d

Medical Receptionist

Skin Therapist / Aesthetician

Production Operative

Production Operative

Client Development Sales Representative – Dutch | Benelux

Customer Service Supervisor

Employee Lifecycle Specialist

Merchandiser

Sales Specialist - Client Development

Business Development Representatives for Public Sector or .ORG (Non-Profit & Education)

Client Optimization Specialist - Bilingual Spanish

School Engagement Executive

Formalwear & Wedding Consultant

Allergan Aesthetics Clinical Specialist

Senior Talent Acquisition Specialist

Consultant Secretary - Breast Centre

Healthcare Technician

Medical Secretary

Stone Countertop Templator

Social Media & Content Executive, Marketing & Creative

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