Find Customer experience specialist Jobs in Galway County Galway

Customer Success & Sales Executive
The Door Centre —Galway, County Galway
- €38,000–€45,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Store discount
- Employee discount
Quick apply
9d
Dispatch and Goods in role
Dawnlough Ltd —Galway, County Galway
- Full-time
- Sales
- Engineering
- English
Quick apply
13d
Technical Support & Systems Specialist
Skyline Solar Ltd. —Athenry, County Galway
- From €35,000 a year
- Full-time
- Customer service
- English
- Leaving certificate
- Sick pay
Quick apply
14d
EMEA Customer Success Specialist - French Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Sales
- Social media management
Onsite Workspace Specialist
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Bar
- Windows
8d
Level 3 Technical Support Specialist (Office-Based)
FlexManager —Galway, County Galway
- €45,000–€55,000 a year
- Full-time
- Computer Science
- English
- SQL
- Sick pay
Quick apply
4d
Onboarding Customer Success Specialist (French speaking)
MathWorks —Galway, County Galway
- Social media management
- English
- Project management
Buyer/Sourcing Specialist
CEC —Galway, County Galway
- Full-time
- Customer service
- Engineering
- ERP systems
Quick apply
Technical Support Engineer (Customer Support)
Magnus Monitors —Galway, County Galway
- €30,000–€38,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Sourcing Specialist
PEL Group —Galway, County Galway
- Full-time
- ERP systems
- Microsoft Office
- Computer skills
Quick apply
AppOps Support Specialist
Planet —Galway, County Galway
- Weekend availability
- Computer Science
- Windows
- Bachelor's degree
Remote Support Analyst
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Customer service
- Windows
8d
Customer Support / Sales Specialist
PEL Group —Galway, County Galway
- Full-time
- Sales
- Customer service
- Communication skills
Quick apply
Sales Account Specialist
The Knot Worldwide —Galway, County Galway
- Sales
- Customer service
- Salesforce
No7 Advisor
Boots —Galway, County Galway
- Part-time
- No degree
- Communication skills
- Employee assistance program
- Employee discount
Financial Consultant - Partnerships Team (Galway)
Cornmarket —Galway, County Galway
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
5d
Senior Accountant
MathWorks —Galway, County Galway
- Oracle
- Master's degree
- Bachelor's degree
Senior Regulatory Affairs Specialist
Boston Scientific —Galway, County Galway
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
Endpoint Specialist
Planet —Galway, County Galway
- Full-time
- Hybrid work
- Hospitality
- Windows
- Scripting
8d
Commercial Account Executive | Corporate
Berkeley Insurance Group —Galway, County Galway
- Full-time
- Hybrid work
- Employee assistance program
7d

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Customer Success & Sales Executive

The Door Centre
Galway, County Galway

Quick apply

Job details

Full-time
€38,000–€45,000 a year
9 days ago

Benefits

Store discount
Bike to work scheme
Company events
Private medical insurance
Employee discount
On-site parking

Qualifications

Sales
Customer service
Communication skills

Full job description

Join One of Ireland’s Leading Door & Interior Specialists

The Door Centre is one of Ireland’s leading suppliers of premium internal doors, front doors, flooring and architectural ironmongery.

As our business continues to grow, we’re looking for one exceptional person to join our team.

This isn’t a typical customer service role. We’re looking for someone who genuinely enjoys helping people, takes ownership, communicates confidently and is passionate about delivering an outstanding customer experience while also assisting customers in our premium showroom.

⸻

About the Role

As our Customer Success & Sales Executive, you’ll become one of the main points of contact for our customers, ensuring they receive an exceptional experience from their first enquiry through to project completion.

You’ll build relationships, follow up quotations, coordinate with our sales, purchasing and warehouse teams, keep customers informed throughout their orders, and assist customers in our showroom.

No two days are the same, and you’ll play a key role in ensuring no customer ever feels forgotten or left waiting.

⸻

Key Responsibilities

Deliver an outstanding customer experience from first enquiry to completion.
Manage customer enquiries by phone, email and in person.
Follow up quotations and convert enquiries into sales.
Assist customers in our premium showroom.
Keep customers updated throughout their orders.
Monitor order progress and communicate any supplier delays.
Coordinate with purchasing, warehouse and sales teams to ensure a smooth customer journey.
Handle customer queries and complaints professionally.
Build relationships with designers, builders and trade customers.
Maintain accurate customer records and follow-up notes.

⸻

We’re Looking For Someone Who:

Loves talking to people and building relationships.
Takes ownership and follows things through.
Is organised, proactive and enjoys keeping things on track.
Is confident speaking with customers on the phone.
Has excellent communication skills.
Enjoys helping customers and making sales.
Thrives in a busy environment.
Is positive, professional and reliable.
Wants to be part of a growing and ambitious business.

Experience in customer service, internal sales, showroom sales, builders’ merchants, kitchens, bathrooms, flooring or similar industries would be an advantage, but attitude, personality and willingness to learn are even more important.

⸻

What We Offer

Competitive salary of €38,000–€45,000 DOE
Performance bonus
Full product training
Career progression opportunities
Modern premium showroom
Friendly, supportive team
Long-term career with a growing Irish company

⸻

Why Join The Door Centre?

We’re not looking for someone to simply answer emails or process orders.

We’re looking for someone who genuinely cares about customers, enjoys building relationships, takes ownership and wants to make a real difference to the customer experience we deliver every day.

If you’re someone who naturally follows up, communicates well, enjoys helping people and takes pride in doing things properly, we’d love to hear from you.

Apply today and become part of one of Ireland’s leading specialist door and interior companies.

We expect a high level of interest in this position. Only shortlisted candidates will be contacted for interview.

Pay: €38,000.00-€45,000.00 per year

Benefits:

Bike to work scheme
Company events
Employee discount
On-site parking
Private medical insurance
Store discount

Application question(s):

This role requires proactive outbound phone calls every day to follow up quotations, update customers and build relationships. Are you comfortable doing this as part of your daily role?
Briefly describe a situation where you took ownership of a customer issue from start to finish. What was the outcome?

Short answer (minimum 150 characters)

Why are you interested in this role at The Door Centre specifically, rather than a similar role elsewhere?
This role requires you to manage multiple customers, emails, phone calls and internal follow-ups at the same time. Tell us about the busiest role you’ve worked in and how you stayed organised.
Have you worked in a customer-facing sales, showroom, internal sales or customer success role for at least 3 years?

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in galway county galway

Customer Success & Sales Executive

Dispatch and Goods in role

Technical Support & Systems Specialist

EMEA Customer Success Specialist - French Speaking

Onsite Workspace Specialist

Level 3 Technical Support Specialist (Office-Based)

Onboarding Customer Success Specialist (French speaking)

Buyer/Sourcing Specialist

Technical Support Engineer (Customer Support)

Sourcing Specialist

AppOps Support Specialist

Remote Support Analyst

Customer Support / Sales Specialist

Sales Account Specialist

No7 Advisor

Financial Consultant - Partnerships Team (Galway)

Senior Accountant

Senior Regulatory Affairs Specialist

Endpoint Specialist

Commercial Account Executive | Corporate

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