Find Fully qualified Jobs in Dublin County Dublin

Contact Centre Agent- Part Time-1
Europcar —Dublin, County Dublin
- Part-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance program
13d
Financial Accountant (Payables & Financial Support)
Irish Wheelchair Association —Clontarf, County Dublin
- €54,334–€66,892 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Annual leave
- Employee assistance program
Quick apply
8d
Technical Program Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Business Development Representative UKI
Workday —Dublin, County Dublin
- €36,400–€54,600 a year
- Full-time
- Sales
- Customer service
- Salesforce
Apprentice Quantity Surveyors
GMC Utilities Group —Dublin, County Dublin
- Full-time
- Customer service
- Data analysis skills
- English
Quick apply
8d
Client Service Executive
WTW —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
- Employee assistance program
Account Development Representative (ADR)
Tractian Technologies —Dublin, County Dublin
- Full-time
- Sales
- Business development
- Communication skills
- Annual leave
Pension & Investment Administrator
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance program
Quick apply
Assistant Leisure Centre Manager
Castleknock Hotel —DUBLIN 15, County Dublin
- Weekend availability
- Sales
- Hotel
- No degree
- Free parking
- Employee discount
Quick apply
Salary Protection Administrator
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance program
Quick apply
Payroll Associate
Azets —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance program
Quick apply
Life Insurance Apprentice
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Leaving certificate
- Bachelor's degree
- Annual leave
- Employee assistance program
Quick apply
Managers - Sales & Business Development roles
Connect Medical Supplies Ltd —Finglas, County Dublin
- €37,500–€70,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Business development
Quick apply
General Manager
Compass Group Ireland —Dublin, County Dublin
- €64,000 a year
- Overtime
- Microsoft Word
- Hospitality
- Microsoft Excel
Field Service - Early Career Engineers
Applied Materials —Leixlip, County Kildare
- €36,000–€49,500 a year
- Weekend availability
- Master's degree
- Bachelor's degree
- Hand tools
Transformation Business Analyst
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
HR Support Officer
Synergy Security Solutions —Dublin, County Dublin
- €35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Marketing Operations Manager
Photoroom —Dublin, County Dublin
- €60,000–€75,000 a year
- Full-time
- Remote
- SQL
- Analysis skills
- Marketing
- Annual leave
Telesales Executive - CPM Ireland
CPM Ireland —Bluebell, County Dublin
- €29,000–€39,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Annual leave
Quick apply
On-Call Healthcare Assistant (Rapid Response)
Comfort Keepers Homecare Ireland —Dublin, County Dublin
- €32,600–€35,500 a year
- Full-time
- No degree
- Communication skills
- Fuel card
- Employee assistance program
Quick apply

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Contact Centre Agent- Part Time-1

Europcar -
Dublin, County Dublin

Apply Now

Job details

Part-time
13 days ago

Benefits

Bike to work scheme
Annual leave
Employee assistance program
Sick pay

Qualifications

Sales
Customer service
English
Microsoft Office
Administrative experience
Communication skills

Full job description

Europcar Mobility Group

At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

Contact Centre Agent- Head Office- Santry, Dublin 9.

Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Contact Centre Agent in our Head Office to work as part of our dynamic and fast-paced team, reporting into the Contact Centre Manager. As a Contact centre agent you will be working in an environment where the customer is at the centre of everything we do for both GoCar and Europcar brands. You will be responsible for providing a world class customer facing service at every stage of the rental process.

Benefits:

Competitive Salary
Twenty-two days annual leave
Medical refund scheme
Enhanced statutory sick pay
1.5% employer matched Pension scheme
Enhanced Maternity and Paternity benefits
Access to Hubex benefits and discounts platform
Life Assurance x2 basic salary
Employee Assistance Programme
Opportunities for career advancement and professional development
Voluntary flu vaccination voucher
Bike to Work Scheme

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, and chat, demonstrating empathy and professionalism while providing timely updates.
Provide accurate information and assistance to customers regarding products, services, orders, and account inquiries.
Collaborate with team members and other departments to ensure seamless customer service delivery.
Stay up-to-date on product knowledge, company policies, and procedures to provide accurate information to customers.
Meet or exceed performance targets including response times, resolution rates, and customer satisfaction metrics.
Daily use of various in-house and external systems.
Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.
Undertaking ad-hoc duties.

Your Skills:

Customer Service focused candidates with previous experience in a Contact Centre environment
Strong Sales skills
Strong ability to meet targets
Must be fluent in English – 2nd language advantageous but not essential
Excellent communication skills – both written and verbal
Excellent administrative skills
Full working knowledge of MS Office
Problem solving and numerical skills
Strong ability to multitask in a busy environment
Ability to highlight trends and issues
37.5 hour working week Monday to Sunday.
Be a team player with the ability to work on your own initiative

Why Choose Europcar?

We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to – and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

**Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons **

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

Apply Now

Refine Your Search

fully qualified jobs in dublin county dublin

Contact Centre Agent- Part Time-1

Financial Accountant (Payables & Financial Support)

Technical Program Manager

Business Development Representative UKI

Apprentice Quantity Surveyors

Client Service Executive

Account Development Representative (ADR)

Pension & Investment Administrator

Assistant Leisure Centre Manager

Salary Protection Administrator

Payroll Associate

Life Insurance Apprentice

Managers - Sales & Business Development roles

General Manager

Field Service - Early Career Engineers

Transformation Business Analyst

HR Support Officer

Marketing Operations Manager

Telesales Executive - CPM Ireland

On-Call Healthcare Assistant (Rapid Response)

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