Find Customer service supervisor Jobs in Dublin County Dublin

Check-in Agent
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Overtime
- Customer service
- English
- No degree
- Employee assistance program
- Employee discount
Quick apply
Corporate Security Officer
Securitas Ireland —Leopardstown, County Dublin
- €45,130 a year
- Overtime
- Management
- Customer service
- English
- Employee assistance program
- Referral programme
Quick apply
Sales Assistant
The Fragrance Shop —Dundrum, County Dublin
- €9.91–€15.00 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
Quick apply
8d
Senior Medical Secretary / Reception Supervisor
Crumlin Family Practice —Dublin, County Dublin
- €18–€23 an hour
- Full-time
- Administrative experience
- No degree
- Organisational skills
Quick apply
6d
Floor Supervisor
Jack & Jones —Dún Laoghaire, County Dublin
- €14.75 an hour
- Full-time
- Sales
- English
- Leaving certificate
- Employee discount
Quick apply
Warehouse Supervisor
STL Logistics —DUBLIN 8, County Dublin
- 8 hour shift
- Management
- Mentoring
- Warehouse experience
- Annual leave
- Employee assistance program
Quick apply
14d
Helpline Supervisor
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance program
Accommodation Supervisor
Hilton Garden Inn Dublin City Centre —DUBLIN 1, County Dublin
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance program
Quick apply
Operations Manager
Ground Control —Dublin, County Dublin
- Monday to Friday
- Hybrid work
- Leadership
- Annual leave
- Life insurance
Quick apply
Event Supervisor
Rapport —Dublin, County Dublin
- €43,500 a year
- Full-time
- Team management
- Guest services
- Leadership
Customer Assistant Bonnington Centra
Bonnington Dublin Hotel —Whitehall, County Dublin
- From €14.30 an hour
- Part-time
- Sales
- Customer service
- English
Quick apply
7h
Accounts Assistant
Ray Cooke Auctioneers Ltd —Citywest, County Dublin
- €18,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Work from home
Quick apply
Warehouse Manager - Dublin 22
REXEL —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Warehouse experience
- Store discount
- Employee assistance program
Quick apply
Night/Day Porter - If and when, Permanent
St Vincents Private Hospital —Dublin, County Dublin
- Part-time
- Management
- English
- IT
Quick apply
4h
Cafe Assistant
The Tram Cafe —Dublin, County Dublin
- €14.15 an hour
- Weekend availability
- Serving
- Hospitality
- Customer service
Quick apply
Cinema Duty Manager
Omniplex Cinemas Nutgrove —Rathfarnham, County Dublin
- €30,000–€34,000 a year
- Full-time
- Management
- Supervising experience
- IT
- Wellness program
- Employee assistance program
Quick apply
Office Administrator - Tallaght Office
Connected Health —Dublin, County Dublin
- €30,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Supervisor (Part-Time)
Pandora Jewelry —Dublin, County Dublin
- €17.40 an hour
- Full-time
- Sales
- Customer service
- Communication skills
- Employee discount
2d
Warehouse Supervisor
Alliance Automotive Group Ireland Limited —DUBLIN 12, County Dublin
- Overtime
- Supervising experience
- Continuous improvement
- No degree
- Free parking
- Referral programme
Quick apply
RTÉ Receptionist/Telephonist
Raidió Teilifís Éireann —Donnybrook, County Dublin
- €32,141–€39,885 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d

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Check-in Agent

Sky Handling Partner -
Dublin, County Dublin

Quick apply

Job details

Part-time
€14.79–€14.94 an hour

Benefits

Bike to work scheme
Employee assistance program
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
Manual Handling Certificate
English
Security
Communication skills

Full job description

At Sky Handling Partner, our people are our business. We are delighted to offer an exciting opportunity to join our team as a Check-in Agent at Dublin Airport.

In this customer-facing role, you will be at the heart of the airport operation, ensuring passengers receive a seamless and positive experience throughout their journey. From check-in to boarding, you will play a key role in delivering exceptional service while supporting our airline clients in a fast-paced and dynamic environment. No two days are the same, making this the perfect opportunity for individuals who enjoy working with people and thrive in a busy operational setting.

The Role

As a Check-in with Sky Handling Partner, you will work closely with colleagues across multiple departments, Dublin Airport personnel, and airline representatives to ensure the smooth and efficient delivery of passenger services.

Strong teamwork and communication are essential, as you will help manage passenger flows, support operational requirements, and respond effectively to any challenges that arise. By working collaboratively and maintaining a customer-focused approach, you will contribute to a safe, efficient, and enjoyable travel experience for passengers while delivering excellent service to our airline partners.

Key Responsibilities

Process passengers and their baggage for the correct flight in accordance with established procedures.
Verify passenger documentation in line with immigration, security, and airline requirements.
Ensure all required passenger security questions are asked in accordance with IAA directives.
Assist disrupted passengers in line with airline procedures and the instructions of Supervisors and Duty Managers.
Provide assistance to passengers who require special assistance or additional support.
Manage the boarding process accurately, ensuring passenger numbers are correctly recorded and all safety and security procedures are followed.
Deliver exceptional customer service in a professional, positive, and friendly manner at all times.
Meet arriving passengers and direct or escort them through the appropriate immigration channels.
Maintain the highest standards of grooming and presentation in accordance with company policy.
Report any system errors, procedural issues, or operational concerns to your Supervisor.
Exercise particular care to prevent duplicate check-in errors.
Undertake additional duties as required, including providing support to other operational departments.

Person Specification

Previous customer service experience.
Ability to work effectively under pressure in a fast-paced environment.
Strong organisational, communication, and interpersonal skills.
Flexibility to work rostered shifts and adapt to operational disruptions when required.
Professional attitude with the ability to follow instructions from Duty Managers and the Station Manager.
Excellent attendance, punctuality, and timekeeping record.

Requirements

- Minimum Age Requirement – 18 Years: Applicants must be at least 18 years of age due to the nature of the role and operational requirements within the airport environment.
- Successful Completion of a 5-Year Security Background Check and Garda Vetting: All successful candidates must pass a comprehensive 5-year background check and Garda Vetting process in line with aviation security regulations.
- Right to Live and Work in the European Union: Candidates must have the legal right to live and work within the European Union.
- Excellent Written and Verbal English: Strong communication skills are essential, including the ability to understand instructions, communicate effectively with passengers and colleagues, and complete documentation accurately.
- Flexibility to Work Rostered Shifts: This role operates on a shift basis and includes early mornings, late evenings, weekends, and public holidays. Flexibility is essential to support operational requirements and flight disruptions. Please note that shifts will primarily commence from 03:00.
- Ability to Work Under Pressure: The airport environment is fast-paced and dynamic. Candidates must be capable of remaining calm, professional, and organised while working in time-sensitive situations.
- Excellent Attendance and Timekeeping: Reliability and punctuality are critical to maintaining operational efficiency and delivering a high standard of service to our airline clients and passengers.
- Commitment to SHP Grooming and Uniform Standards: Candidates must maintain a professional appearance and adhere to all company grooming and uniform requirements.
Desirable Criteria
- Manual Handling Certificate.
- Previous experience working within an operational environment.
- Previous customer service experience.
Contract and Hours
Join a dedicated and collaborative team at Sky Handling Partner, where your commitment to safety, teamwork, and customer service will be recognised and rewarded.
This is a permanent position with a six-month probationary period. The role offers a competitive hourly rate of €14.79 – €14.94 (inclusive), with overtime paid at time and a half.
The contract guarantees 20 hours per week; however, additional hours are regularly available based on operational requirements. Flexibility is essential, as aircraft delays, schedule changes, and passenger demand may require additional working hours.
Shift lengths typically range from 4 to 10 hours and include early starts, late finishes, weekends, and public holidays, providing a varied and dynamic working environment.

Benefits

At Sky Handling Partner, we are committed to supporting the wellbeing, development, and success of our employees. We offer a range of benefits designed to support both your professional growth and personal wellbeing, including:

Career Development Opportunities – Ongoing training and opportunities for progression within the aviation industry.
Pension Scheme – Helping you plan and prepare for your future.
Employee Assistance Programme (EAP) – Access to 24/7 confidential support and wellbeing services.
Sick Pay Scheme – Providing additional support when you need it most.
Bike to Work Scheme – Encouraging healthier and more sustainable commuting options.
Long Service Awards – Recognising and rewarding commitment and dedication to the business.
Discounted Insurance Policies – Exclusive employee discounts through Marsh Insurance Brokers Ireland.
Reduced-Rate Employee Parking – Convenient on-site parking available at a discounted rate.

At Sky Handling Partner, we recognise that our people are our greatest asset. That's why we invest in creating a supportive, inclusive, and rewarding workplace where every employee can thrive.

Quick apply

Refine Your Search

customer service supervisor jobs in dublin county dublin

Check-in Agent

Corporate Security Officer

Sales Assistant

Senior Medical Secretary / Reception Supervisor

Floor Supervisor

Warehouse Supervisor

Helpline Supervisor

Accommodation Supervisor

Operations Manager

Event Supervisor

Customer Assistant Bonnington Centra

Accounts Assistant

Warehouse Manager - Dublin 22

Night/Day Porter - If and when, Permanent

Cafe Assistant

Cinema Duty Manager

Office Administrator - Tallaght Office

Supervisor (Part-Time)

Warehouse Supervisor

RTÉ Receptionist/Telephonist

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