We are looking for a highly efficient, experienced receptionist / medical secretary with a great personality to join our our team.
The role is full time, Monday to Friday, 9am - 5.30pm ( 37.5 hours).
The role involves supervising our reception area, providing excellent patient support, supporting our doctors and nurses administratively, and supervising / supporting our experienced reception team.
Excellent telephone manner is essential and computer literacy is a must.
This is a busy and rewarding work environment with fixed hours and no late evenings or weekends.
Duties include:
- Supervising reception and supporting our reception colleagues in providing excellent care to our patients
- Dealing with patient queries.
- Maintaining efficiency at our reception
- Managing our patient booking system
- Responding to all queries and requests (email & phone) in an appropriate and timely manner.
- Linking with University / HSE / insurance departments regarding claims / funding.
- Stock ordering
- Managing staff rota and leave
- Carrying out requests from management as needed
Personal Requirements
- The successful candidate will have a strong focus on providing consistently high standards of customer service, administration and team-work
- Must be highly efficient and organised
- Self Starter/Superior Customer Service.
- Must have very confident communication manner
- Must have the ability to multi-task in fast-paced environment
Strong organisational skills and an aptitude for details are essential.
Previous experience in a similar role is an advantage.
Job Types: Full-time, Permanent
Pay: €18.00-€23.00 per hour
Experience:
- working in a similar role: 1 year (required)
Work Location: In person
