Find Shift leader Jobs in Dublin 10, D

Sales and Customer Care Agent
City Wonders Limited —Dublin, County Dublin
- €29,500–€33,000 a year
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
8d
School Age Supervisor
Enquiring Minds Childcare —Clane, County Kildare
- From €17 an hour
- Part-time
- Childcare
- Cooking
- Administrative experience
Quick apply
Assistant Front Office Manager
The Grafton Hotel —Dublin, County Dublin
- €37,000 a year
- Full-time
- Hospitality
- Hotel
- No degree
- Employee discount
Quick apply
General Operative / B Driver - Traffic Management (Blanchardstown)
Gary Keville Traffic Management Ltd —Blanchardstown, County Dublin
- From €14.50 an hour
- Overtime
- Heavy equipment operation
- Driving
- No degree
Quick apply
7d
Social Care Leader - sibling group 3-13 year old
Ann's Childrens Care —Dublin, County Dublin
- Up to €45,000 a year
- Full-time
- Childcare
- Experience working with children
- No degree
Quick apply
6d
Night Project Worker Cedar House Closing Date 10.08.26
Crosscare —Dublin, County Dublin
- €39,625–€49,205 a year
- Weekend availability
- First Aid Certification
- No degree
- Communication skills
- Annual leave
- Employee assistance program
General Operative / C Driver - Traffic Management (Blanchardstown)
Gary Keville Traffic Management Ltd —Blanchardstown, County Dublin
- From €15 an hour
- Overtime
- Heavy equipment operation
- Driving
- No degree
Quick apply
7d
Machine Operative/Night Shift Worker
Doyle Shipping Group —Dublin Port, County Dublin
- Up to €18 an hour
- Overtime
- English
- Forklift
- Annual leave
Quick apply
Boarding Campus, Support Workers - fulltime & parttime
Reach Deaf Services —Cabra, County Dublin
- Up to €33,072.50 a year
- Part-time
- Free parking
- Employee assistance program
Quick apply
8d
Store Manager
Griolladh —Dublin, County Dublin
- €36,000–€40,000 a year
- Full-time
- Management
- Customer service
- English
- Store discount
- Employee discount
Quick apply
Clamping Enforcement Officer - Nights
APCOA Ireland —DUBLIN 12, County Dublin
- €14.15 an hour
- Weekend availability
- Driving
- Outdoor work
- Annual leave
Quick apply
City Manager - Dublin
Indie Campers —Dublin, County Dublin
- Weekend availability
- English
- In-person
- Outdoor work
- Referral programme
Quick apply
Commercial Finance Manager
Dean Group (Ireland) —Dublin, County Dublin
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- ERP systems
- Annual leave
- Gym membership
Quick apply
Placefinder - Cosan Nua East
Depaul —Dublin, County Dublin
- €34,093.59 a year
- Holidays
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
- Employee assistance program
Quick apply
Senior Bartender keyholder
The Porterhouse Group —DUBLIN 2, County Dublin
- €17–€20 an hour
- Full-time
- Serving
- Bar
- Customer service
- Employee discount
Quick apply
7d
Line Chef
Nutbutter —Dublin 07, County Dublin
- From €14.50 an hour
- Full-time
- English
- Food service experience
- Restaurant experience
- Store discount
Quick apply
Retail Sales Assistant
Homesavers —Dublin, County Dublin
- Part-time
- Management
- Customer service
- Supervising experience
- Store discount
- Flexitime
Quick apply
Early Careers Manufacturing Technician
Intel —Leixlip, County Kildare
- €32,100–€55,900 a year
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Assistant Manager
Boots —Dublin, County Dublin
- Weekend availability
- Leadership
- Retail sales
- Employee assistance program
- Employee discount
Quick apply
Graduate Sales Operations Analyst
Analog Devices —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- Time management

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Sales and Customer Care Agent

City Wonders Limited -
Dublin, County Dublin

Apply Now

Job details

Permanent | Full-time
€29,500–€33,000 a year
8 days ago

Qualifications

Microsoft Powerpoint
French
Spanish
Microsoft Excel
English
Recruiting
Italian
German

Full job description

Location: Hybrid / Dublin, Ireland
job type: Permanent / Full-time
Sector and subsector: Multi Lingual | Customer Service
Annual Fixed salary: € 29500.00
Salary details: Earn up to €33.000 OTE

Your title in City Wonders will be:
Sales & Customer Care Agent

(Permanent contract, Full-time)

Who will support your development?

Senior Customer Care Agent’s, Supervisor & Manager

Where will you be located?

Group Headquarters, City Wonders,

6-9 Trinity Street, Dublin 2

You will be required to work both from the office and from home.

When can you start?

Immediately/1 weeks notice

What are the hours?

40 hours per week, Monday – Sunday roster position requiring the successful candidate to work on either AM or PM shifts. The AM shift starts from 5:30am – 2pm and the PM shift starts at 12.30pm – 9:00pm.

What is the salary?

€29,500 + Sales Bonus up to €160 per month eligible from start of employment. Company Bonus of up to 10% of salary after probation period is passed (6 months).

Your new adventure begins with:
This is an exciting opportunity for an individual who is passionate about Customer Services. You will be working with a high volume of calls, emails, and chats in a fast paced, dynamic, friendly, and supportive environment. City Wonders is one of the premier operators of day tours and excursions throughout Italy, France, Barcelona, and the UK. We provide a dynamic work environment in a fast moving, high growth entrepreneurial company. With rapidly expanding offices in Rome, Dublin and Paris, and employees from nearly a dozen different countries, we're truly a multicultural workplace. If you believe in the mantra "work hard and play hard", City Wonders is looking for you. We want people who love what they do. That's why we hire trailblazers, pioneers, and problem solvers. We pride ourselves on delivering ‘best in class’s customer service to ensure we provide memorable experiences that will last a lifetime. If you're ready to make a significant impact, then we are ready to talk to you!

Our Story

It all began in 2004 by developing an innovative tour to take a small group of visitors on a walk around historic Rome and share stories that they would never hear otherwise, such as the “dark” legends that ironically bring the Eternal City to life. Dark Rome grew rapidly to become one of the largest tour companies in Italy.

Through strategic relationships, such as our official Vatican Museums partnership, we are able to provide unique experiences for our guests, including no wait entry to the Sistine Chapel, and access to highly-coveted areas of the Vatican Museums that are normally closed to the public – benefits that competitors are not able to offer. Innovative high-quality tours with unique customer benefits, stellar guides who deliver tours in only one language (not multiple languages on the same tour), small group sizes, and world-class customer service are hallmarks of our brands and differentiate us in the marketplace. In addition to English, many tours are now offered in Spanish, French, German, and Italian.

Following on the success of Italy, the company launched tours in Paris a few years later. We invested heavily in our infrastructure, including a new technology platform and recruiting leaders with the right skills and experience to scale our business globally.

In 2014, ten years after the company was originally founded, it was renamed to City Wonders. In addition to adding more product offerings throughout Italy, Vatican City, and Paris, City Wonders expanded to London and Barcelona.

Our tours are sold to consumers via the web and through over 30 major travel distributors worldwide.

We will continue to innovate to deliver the best products and services available to our guests and distribution partners in every market that we serve, and to become their provider of choice.

What will you be responsible for every day in City Wonders?

Provide excellent support to our customers through phone calls, e-mails, and Live Chat.
Promoting our products and achieving team sales targets.
Solve day-to-day issues that arise across our locations while considering both the customer and company requirements.
Maintain and update the reservations system with customer bookings from direct customers and distributor partners.

Have you got the City Wonders skills and fit?

A minimum of 1 years’ experience working in a Call Centre as a Sales or Customer Care Agent.
Fluent English and fluency in one of the following languages: French, German, Spanish or Italian.
A third language (French, German, Spanish or Italian) is a plus.
Experience using live chat would be beneficial but not essential.
Team player with an outgoing personality, and an excellent attention to detail.
A professional phone manner with an ability to empathise with the customer while still ensuring you adhere to City Wonders policies.
A track record in problem-solving and ‘thinking outside the box’ with an ability to find adequate solutions in response to a variety of scenarios.
An excellent knowledge of all basic Office applications (Word, Excel, and PowerPoint).
Experience in interacting with customers in a customer-focused service delivery environment via email, live-chat and phone.
Experience working in an international environment, through your non-native language(s).

If you feel you have the skills, experience, and innovation for City Wonders then please apply now.

Don’t miss the opportunity to be a part of something great!

Apply Now

Refine Your Search

shift leader jobs in dublin 10, d

Sales and Customer Care Agent

School Age Supervisor

Assistant Front Office Manager

General Operative / B Driver - Traffic Management (Blanchardstown)

Social Care Leader - sibling group 3-13 year old

Night Project Worker Cedar House Closing Date 10.08.26

General Operative / C Driver - Traffic Management (Blanchardstown)

Machine Operative/Night Shift Worker

Boarding Campus, Support Workers - fulltime & parttime

Store Manager

Clamping Enforcement Officer - Nights

City Manager - Dublin

Commercial Finance Manager

Placefinder - Cosan Nua East

Senior Bartender keyholder

Line Chef

Retail Sales Assistant

Early Careers Manufacturing Technician

Assistant Manager

Graduate Sales Operations Analyst

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