Find Retention sales executive Jobs in Dublin, D

CRM Executive - Brown Thomas, Dublin
Chanel —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Treasury & Trade Solutions Client Executive
Citi —Dublin, County Dublin
- €109,920–€164,880 a year
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- No degree
11d
Customer Success Manager
EnergyCAP —DUBLIN 8, County Dublin
- €60,000–€65,000 a year
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
- Wellness program
- Annual leave
Quick apply
Customer Retention Sales Executive
Yuno Energy —Sandyford, County Dublin
- €32,000–€34,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
1d
Account Executive
Zendesk —Dublin, County Dublin
- €111,000–€167,000 a year
- Full-time
- Sales
- Research
- Bachelor's degree
Manager, Account Executives, Startups
Anthropic —Dublin, County Dublin
- €265,000–€310,000 a year
- Sales
- Analysis skills
- Bachelor's degree
14d
Hotel Sales & Corporate Development Executive
Moriarty Group —Palmerstown, County Dublin
- Weekend availability
- Sales
- Hotel
- Business development
- Free parking
- Employee assistance program
Senior Manager, EMEA Marketing
Clio —Dublin, County Dublin
- €106,100–€159,100 a year
- Full-time
- Spanish
- Salesforce
- Analysis skills
8d
Business Development Executive - Commercial
Allianz —Dublin, County Dublin
- Full-time
- Sales
- Presentation skills
- No degree
Customer Success Manager (Commercial) - EMEA
Vanta —Dublin, County Dublin
- Full-time
- Agile
- AI
- Communication skills
- Annual leave
District Sales Operations
Expeditors —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Telesales Account Executive
Northgate Vehicle Hire —DUBLIN 15, County Dublin
- €29,500 a year
- Monday to Friday
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
14d
Senior Director Brand and Content - 100% Remote - Europe
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
- Work from home
Quick apply
Business Development Executive
Medserv —Dundrum, County Dublin
- Up to €75,000 a year
- Full-time
- Hybrid work
- Sales
- Marketing
- Business development
- Annual leave
- Employee assistance program
Quick apply
3d
Digital SMB UKI Account Executive
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Employee discount
- Life insurance
21h
Principal Sales Strategy & Operations Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Sales
- SQL
- Annual leave
- Work from home
Commercial Sales Manager
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- AI
- Leadership
Regional Sales Director
Tractian Technologies —Dublin, County Dublin
- Full-time
- Sales
- Manufacturing
- Leadership
- Annual leave
Director, Product Management - Lodging / Hospitality / Travel
Corpay —Dublin, County Dublin
- €90,000–€100,000 a year
- Full-time
- Management
- Analysis skills
- Bachelor's degree
- Annual leave
Account Development Representative (ADR)
Tractian Technologies —Dublin, County Dublin
- Full-time
- Sales
- Business development
- Communication skills
- Annual leave

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CRM Executive - Brown Thomas, Dublin

Chanel -
Dublin, County Dublin

Apply Now

Job details

Full-time
14 days ago

Benefits

Bike to work scheme
Private medical insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Power BI
Microsoft Excel
Organisational skills
Communication skills

Full job description

YOUR ROLE @CHANEL

As a CRM Executive, you will act as the key link between Marketing/CRM team and the boutique, centralising and coordinating CRM activity while embedding a strong clienteling culture across the team. You will support Fashion Advisors in building long‑term, meaningful client relationships by translating data, insights, and marketing strategy into practical, actionable routines on the shop floor.

Reporting into Boutique Management, you will play a hands‑on role in driving CRM adoption, raising capability across digital tools, and ensuring a consistent, elevated client experience aligned with CHANEL standards.

WHAT IMPACT YOU CREATE AT CHANEL

Boutique CRM Action Plan & Performance

Develop (with Boutique Director) and take ownership of the Boutique CRM Action Plan, aligned with both core and boutique‑specific objectives including client recruitment, retention, reactivation, conversion and upgrading.
Regularly review Power BI dashboards to identify client insights and performance trends, sharing clear actions with Boutique Management.
Attend monthly CRM/Marketing catch‑ups to review performance, identify opportunities, and refine the CRM action plan.
Participate in Client Engagement Workshops and CRM seminars, cascading best practices back to the boutique.
Report on CRM actions, KPIs, outcomes and learnings to Marketing and Boutique Management.
Deliver targeted one‑to‑one coaching to develop Fashion Advisors’ capabilities in building long‑term client relationships and driving sustainable client development.
Support advisors in consistently delivering CHANEL‑standard client communications, including effective appointment preparation and structured follow‑up.

CRM Tools & Capability Building

Act as the boutique CRM digital tools champion, supporting and guiding Fashion Advisors in the use of CRM digital tools
Run regular sessions focused on data capture, data quality, and CRM best practices.

Coordinating CRM Activity & Engagement

Coordinate CRM routines within the boutique and, where relevant, partner with CRM Ambassadors across boutiques.
Facilitate monthly one to one CRM check‑ins with Fashion Advisors to review reports, KPIs and clienteling actions.
Present CRM insights and priorities during morning briefs, ensuring CRM remains visible and actionable.
Use initiative to keep CRM top of mind through engagement activities, such as challenges or competitions.

Entertainment, Event & Gifting Coordination

Coordinate entertainment and gifting activities, including budget tracking, inventory management and targeting proposals.
Review client lists provided by the CRM Marketing team with each Fashion Advisor to align outreach with strategy.
Build bespoke client journey plans each year for top clients, to continue to develop and loyalise boutique client base.
Host clients at various events (local, regional or international), acting as the boutique representative. Gather all relevant client details, be the main point of contact, and coordinate any necessary (travel) logistics.
Liaise with counterparts in other markets for international boutique appointments, and identify shared client gifting and hospitality opportunities for multi-market top clients.
Collate client responses and feedback to share insights with the Marketing/CRM team.

WHAT YOU WILL BRING TO THE ROLE

Experience within luxury retail, premium retail or high‑service environments, with exposure to client development.
A strong interest in CRM, clienteling and data‑driven decision making.
Confidence using digital tools and dashboards, with solid proficiency in Microsoft Excel, PowerPoint and Word.
Strong organisational skills with the ability to work autonomously and coordinate others.
Clear and concise communicator, confident presenting CRM insights to teams.
High attention to detail and a structured, proactive approach to follow‑up and execution.

YOU ARE ENERGISED BY

Supporting others to build long‑term, trusted client relationships.
Using data and insights to identify opportunities and drive client value.
Collaborating across teams and stakeholders.
Coaching, influencing and enabling people to succeed.
Creating inclusive, personalised and memorable client experiences.

WHAT YOU WILL GAIN FROM THIS EXPERIENCE

Hands‑on experience shaping CRM culture within a leading luxury boutique.
Deep exposure to luxury clienteling strategies, tools and best practice.
Close collaboration with Boutique Management and Marketing/CRM teams.
Development of strong coordination, communication and influencing skills within a luxury retail environment.
Contributing to the on-going and companywide vision of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity and Promoting the autonomy of women

BENEFITS AT CHANEL

Our employee benefits have been created to support you across your professional and personal life by offering you:

Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
Platforms: Multiple Platforms to support across Wellbeing
Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones

Benefits are eligibility dependant and subject to change at any time

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Apply Now

Refine Your Search

retention sales executive jobs in dublin, d

CRM Executive - Brown Thomas, Dublin

Treasury & Trade Solutions Client Executive

Customer Success Manager

Customer Retention Sales Executive

Account Executive

Manager, Account Executives, Startups

Hotel Sales & Corporate Development Executive

Senior Manager, EMEA Marketing

Business Development Executive - Commercial

Customer Success Manager (Commercial) - EMEA

District Sales Operations

Telesales Account Executive

Senior Director Brand and Content - 100% Remote - Europe

Business Development Executive

Digital SMB UKI Account Executive

Principal Sales Strategy & Operations Manager

Commercial Sales Manager

Regional Sales Director

Director, Product Management - Lodging / Hospitality / Travel

Account Development Representative (ADR)

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