Find Medical practice manager Jobs in Dublin, D

Patient Services Supervisor Grade V
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Microsoft Office
- Leaving certificate
- Supervising experience
- Annual leave
5d
Training & Change Enablement Manager
ResMed —Dublin, County Dublin
- Full-time
- Customer service
- Bachelor's degree
- AI
- Referral programme
5d
Employee Relations Manager
Amgen —Dún Laoghaire, County Dublin
- €67,347.20–€91,116.80 a year
- Spanish
- English
- Analysis skills
10d
Customer Success Manager
EnergyCAP —DUBLIN 8, County Dublin
- €60,000–€65,000 a year
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
- Wellness program
- Annual leave
Quick apply
076.EI.26E - Finance Divisional Manager
Enterprise Ireland —Dublin, County Dublin
- €171,517 a year
- Hybrid work
- Continuous improvement
- Leadership
- Accounting
- Annual leave
- Employee assistance program
5d
Senior Manager, Procurement
Jazz Pharmaceuticals —Dublin, County Dublin
- €137,600–€206,400 a year
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
2d
Audit Manager
Microsoft —Dublin, County Dublin
- €60,300–€102,600 a year
- Full-time
- Finance
- Bachelor's degree
- No degree
10d
Fincrime Operations Manager
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Bachelor's degree
- No degree
- AI
Claim Professional - Professional Indemnity
The Travelers Companies, Inc. —Dublin, County Dublin
- Part-time
- Hybrid work
- Communication skills
- Negotiation
- Employee assistance program
3d
Experienced Medical Secretary (Part time)
Parkhouse Family Practice —Tallaght, County Dublin
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Sick pay
Quick apply
3d
Tutor for Professional Diploma in Healthcare Leadership
RCPI —DUBLIN 2, County Dublin
- Remote
- Doctoral degree
- Master's degree
- Bachelor's degree
Quick apply
4d
Admissions Manager - 6 months FTC
RCPI —DUBLIN 2, County Dublin
- €67,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
- Work from home
Quick apply
12d
General Practitioner - Laya Healthcare Clinics Dublin (Part-Time, Cherrywood)
Webdoctor —Dublin, County Dublin
- Part-time
- Management
- Clinic
- Leadership
Quick apply
HR Manager - Dublin - 12 Month FTC
Portakabin —Dublin, County Dublin
- €70,000–€80,000 a year
- Call to connect
- No degree
- Human resources
- Communication skills
- Annual leave
- Life insurance
Quick apply
Clinical Trials Associate (12-month contract)
Zymeworks Inc. —Swords, County Dublin
- €31,500–€48,300 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Annual leave
Quick apply
Principal Procurement Manager
Microsoft —Dublin, County Dublin
- €113,600–€265,600 a year
- Full-time
- Azure
- Engineering
- Master's degree
4d
Clinical Trials Associate
Zymeworks Inc. —Swords, County Dublin
- €31,500–€48,300 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Annual leave
Quick apply
QC Manager Micro
Amgen —Dún Laoghaire, County Dublin
- €69,614.15–€94,183.85 a year
- Analysis skills
- Supervising experience
- Project management
4d
Corporate and Community Partnerships Manager (MSF IE)
MSF UK —DUBLIN 2, County Dublin
- €59,129.75–€67,013.72 a year
- Microsoft Office
- SharePoint
- Communication skills
- Annual leave
Quick apply
Regional Programme Coordinator (Dublin South Leinster Region)
Irish College of GPs —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Project management
- Annual leave
- Employee assistance program
Quick apply

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Patient Services Supervisor Grade V

Bon Secours Health System Ireland -
Dublin, County Dublin

Apply Now

Job details

Permanent | Full-time
5 days ago

Benefits

Annual leave

Qualifications

Microsoft Office
Leaving certificate
Supervising experience
Data entry
IT
Medical terminology
Communication skills
Time management

Full job description

Job Title: Patient Access Supervisor Grade V

Contract Type: Full Time, Permanent Contract

Reporting to: Patient Services Manager

Job Purpose: To ensure that the patient admission is a seamless experience for the patient, the Hospital and the Consultant and is reflective of an environment where quality, respect, care and compassion are at the centre of all we do.

Job Summary: Responsible and accountable for the management of the operations of the administration staff in the Patient Access. Responsible and accountable for delivery of KPIs, across HR, cash collections, insurance validations and patient satisfaction. To ensure that all tasks are performed to the highest standard. The post holder will support , lead and be proactive in formulating and implementing new initiatives. The fundamental philosophy guiding this position is to promote and preserve the Bon Secours Mission, Values and Ethos.

________________________________________________________________________

Principal Duties and Responsibilities

(Not listed in order of priority)

Management & Reporting

Provide timely and accurate information to hospital management and clinicians.
Prepare, analyse, and present weekly, monthly, and ad-hoc reports.
Assist in formulating and implementing new initiatives.
Contribute to achieving immediate and long-term organisational objectives.

Staff Planning & Operations

Liaise with inpatient, day case, and outpatient departments, consultants, and staff to ensure priorities are met.
Optimise use of bed, theatre, and outpatient diagnostic capacity.
Plan, organise, and oversee daily workflow in Patient Services Points.
Set and deliver achievable targets (timely registration, cash collections, accurate data entry).
Manage staff rosters to ensure safe staffing levels and positive patient experiences.

Staff Training & Development

Orientate, supervise, and delegate workload effectively.
Devise and update SOPs to standardise processes across Patient Services.
Train, mentor, and upskill staff.
Foster a culture of participation, mentoring, and employee development.
Ensure team compliance with mandatory training requirements.

Quality

Develop and deliver a Monthly reports for the department.
Report complaints and incidents via QPulse.
Ensure adherence to all hospital policies and JCI standards.

Finance

Minimise credit exposure by reviewing patient accounts and liaising with patients.
Ensure departmental billing accuracy and timely resolution of queries.

People Management

Conduct performance reviews and identify staff development needs.
Oversee annual leave, time & attendance, and payroll compliance.
Promote teamwork and collaboration across Patient Services departments.
Provide cross-cover for fellow Grade V Supervisors.

General Duties

Handle escalated patient, consultant, and GP queries.
Address patient complaints with professionalism and care.
Develop effective working relationships with other departments.
Uphold Health & Safety regulations in all work practices.

Managing & Delivering Results

The post holder will demonstrate:

Excellent organisational and time management skills.
Ability to deliver efficiencies and adapt to a rapidly changing environment.
Strong prioritisation skills to meet competing deadlines.
Consistent achievement of KPIs, including:
- 95% Daily Cash Collection
- 100% Insurance Collection
- 100% Patient Insurance Validation
- 98% Mandatory Training Completion (team)
- 100% Safeguarding & Children First Compliance
- 98% Performance Reviews completed on time
- Development and delivery of induction and training programmes.

Confidentiality

Strict adherence to GDPR and patient confidentiality is required at all times.

Policies & Procedures

All duties will be carried out in line with hospital policies and procedures, which may be amended from time to time.

Job Particulars

Hrs: 35 hrs week Monday – Saturday. Hours of cover range from 06:45 to 17:30.

Flexibility required.

PERSON SPECIFICATION

Essential Qualifications

Education to a minimum of Leaving cert or equivalent

Desirable Qualifications

Level 6 or higher education

Essential Experience

Experience of managing and delivery a complex service
Excellent people management skills
Minimum 2 years’ experience of working in a healthcare environment
Experience of working collaboratively with multiple internal and external stakeholders, as relevant to this role
Experience of delivering change in a complex working environment

Desirable Experience

Team Lead or Supervisor Experience

Essential Skills

Effective problem-solving skills
Excellent knowledge of medical terminology
Excellent communication and interpersonal skills
Ability to maintain a high degree of confidentiality
Team leading, flexibility and excellent organisational ability
Excellent IT skills including MS Office, Hospital systems
Strong Time Management Skills to meet deadlines and objectives
Ability to evolve and adapt to a rapid changing environment
Evidence of interest and passion in engaging with and delivering on better outcomes for service users

Desirable Skills

iPIMS, Claimsure, Softworks, RIS, PACS

Closing date for receipt of application 28th July 2026

Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. If you require any assistance, please contact [email protected]

Apply Now

Refine Your Search

medical practice manager jobs in dublin, d

Patient Services Supervisor Grade V

Training & Change Enablement Manager

Employee Relations Manager

Customer Success Manager

076.EI.26E - Finance Divisional Manager

Senior Manager, Procurement

Audit Manager

Fincrime Operations Manager

Claim Professional - Professional Indemnity

Experienced Medical Secretary (Part time)

Tutor for Professional Diploma in Healthcare Leadership

Admissions Manager - 6 months FTC

General Practitioner - Laya Healthcare Clinics Dublin (Part-Time, Cherrywood)

HR Manager - Dublin - 12 Month FTC

Clinical Trials Associate (12-month contract)

Principal Procurement Manager

Clinical Trials Associate

QC Manager Micro

Corporate and Community Partnerships Manager (MSF IE)

Regional Programme Coordinator (Dublin South Leinster Region)

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